IT Support (London, UK)
On site
London, United Kingdom
Full Time
10-03-2025
Job Specifications
Join our growing team in London and take your IT support career to the next level! As an IT Support Specialist, you'll have the opportunity to work with cutting-edge technologies, collaborate with international colleagues and develop your skills in a dynamic and global environment, supporting over 400 end users across 6 countries. This is a fully office-based position.
Responsibilities
Administrate user accounts for network, e-mail, and other applications;
Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
Identify, research and resolve technical problems of IT equipment and software applications;
Respond to IT tickets, telephone calls, e-mails, and requests for technical support; and
Document, track, and monitor problems to ensure timely resolutions; and
Communicate and collaborate with a regional/global IT team members.
Qualifications
Bachelor’s Degree in Computer Science or Information Technology;
Preferbaly 5+ years' experience in a help desk or IT Support role; and
Experience with Exchange Server Tools, Office 365 and other cloud-based applications a plus.
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Medpace Perks
Flexible work environment
Competitive compensation and benefits package
Competitive PTO packages
Structured career paths with opportunities for professional growth
Company-sponsored employee appreciation events
Employee health and wellness initiatives
Awards
Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What To Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
EO/AA Employer M/F/Disability/Vets
About the Company
Medpace is a scientifically-driven, global, full-service clinical contract research organization (CRO) providing Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Medpace’s mission is to accelerate the global development of safe and effective medical therapeutics through its high-science and disciplined operating approach that leverages local regulatory and deep therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinol... Know more
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