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Support Engineer - VB.Net

Support Engineer - VB.Net

On site

Brussels, Belgium

Full Time

03-03-2025

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Job Specifications

Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 260,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Roles & Responsibilities
Proficient in language French, English and good communication with the Business users
Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
L2 and L3 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
Interact with customers on reported issues and manage customer expectations
Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
Identify operational improvements and report it to Support lead / regional tower lead
Maintain CI/CD pipelines and automated deployment tools from a support perspective
Support Engineers will also support testing activities by creating test data and executing test cases as required.
Technical skills required include, but are not limited to the following: Visual Basic

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.

About the Company

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clien... Know more

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