Assistant Support Worker
On site
Portsmouth, United Kingdom
£ 22,861 / year
Freelance
06-03-2025
Job Specifications
FULL TIME - 37hrs
8 week rolling contract including weekend working
To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities
To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service
To assist clients with managing their finances, paying rent, managing arrears and accessing benefits
To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks
To support individuals to achieve their desired goals
To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
To work confidently and efficiently when lone working
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To represent the organisation in a professional manner
To carry out any other reasonable duties required in the interest of the organisation
Role Requirements
This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
This role will require a full drivers’ licence and access to a vehicle
This role will require you to work flexibly across several sites
This role will require you to work with clients on a one-to-one basis
This role will require you to work nights and/or weekends
This role will require you to lone work
DESIRABLE CRITERIA
Experience in similar sectors
Experience in customer service roles
Essential Criteria
Good communication skills
Clear verbal and written English
Good keyboard skills for data inputting
Basic knowledge of Microsoft Outlook, Excel and Word
Polite and assertive manner
Ability to self-motivate as you will work on your own
Collaborate well in a team
Ability to respond calmly in a crisis
Have an interest and genuine concern for homelessness and related issues
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.
Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.
We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.
We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.
About the Company
Our mission is to provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. We offer services across Berkshire, Hampshire, Portsmouth, Isle of Wight, Southampton, Bournemouth, Christchurch and Poole. Know more
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