Guidewire Claim Center Scrum Master / Business Analyst
Hybrid
Brussels, Belgium
Freelance
05-03-2025
Job Specifications
Guidewire Claim Center Scrum Master / Business Analyst
Employment Type: Full-Time or B2B
Location: Belgium - Hybrid
For one of my leading insuretech clients I am looking for a Scrum Master / Business Analyst with functional ClaimCenter skills enabling you to act as a servant leader and guide for Agile teams working on the Guidewire ClaimCenter platform. This role requires strong facilitation and leadership skills to manage Agile practices and ensure team success. Additionally, this position demands functional expertise in ClaimCenter to bridge the gap between business stakeholders and the development team.
Key Responsibilities:
Scrum Master Responsibilities:
Agile Facilitation:
Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Foster a collaborative environment to help teams achieve high performance.
Team Support:
Coach the team in Agile principles, helping them mature and improve their processes.
Identify and remove impediments to the team's progress.
Stakeholder Collaboration:
Act as a point of contact between the team and external stakeholders.
Protect the team from scope creep and ensure adherence to sprint goals.
Metrics and Reporting:
Track and communicate team performance metrics such as velocity, burn-down, and progress toward sprint goals.
Use data to drive continuous improvement initiatives.
Functional Responsibilities:
Requirements Gathering:
Collaborate with business analysts and stakeholders to understand and document functional requirements for ClaimCenter.
Translate business needs into actionable user stories with clear acceptance criteria.
Guidance and Expertise:
Provide functional knowledge of ClaimCenter, including claims processing workflows, data models, and rules.
Ensure user stories align with ClaimCenter capabilities and suggest enhancements where needed.
Quality Assurance:
Collaborate with QA teams to ensure comprehensive testing of functional requirements.
Validate that delivered solutions meet business expectations.
Collaboration:
Work closely with developers to ensure the implementation aligns with business requirements.
Provide input during backlog refinement and prioritize tasks based on business value.
Soft Skills:
Excellent communication, facilitation, and interpersonal skills.
Strong problem-solving and conflict resolution abilities.
Ability to balance technical and functional aspects in discussions.
Adept at managing competing priorities and fostering team engagement.
Qualifications:
Required:
Bachelor’s degree in Business, Computer Science, or a related field.
5+ years of experience as a Scrum Master in Agile teams.
2+ years of experience with Guidewire ClaimCenter or other Guidewire products.
Strong functional knowledge of ClaimCenter workflows, data structures, and configurations.
Proficiency in Agile tools (e.g., Jira, Rally, or Azure DevOps).
Preferred:
Scrum Master certification (CSM, PSM, or equivalent).
Familiarity with Guidewire PolicyCenter or BillingCenter.
Knowledge of insurance industry processes, particularly claims management.
Experience working with geographically distributed teams.
Whether you're interested in a B2B contract or a full-time permanent position, competitive remuneration will be negotiated based on your level of relevant experience.
If this is you, please do not delay in applying! Interviews are can be arranged very soon!
About the Company
JSS Associates is a specialized IT recruitment consultancy with a strong presence in the United Kingdom, the Netherlands, Belgium, and Poland, as well as additional offices in the Asia-Pacific region. We work globally with both large enterprise and SME. Contact us at info@jssassociates.co.uk Know more
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