HR Advisor
On site
Hounslow, United Kingdom
Freelance
05-03-2025
Job Specifications
Job Title: HR Advisor
Job Type: Full Time, 12 Month Fixed Term Contract
Working location: London Heathrow
Role purpose
To support the HR Business Partner by providing high quality HR generalist support.
This position will be based at London Heathrow but may require travel to other sites.
Key responsibilities are to provide strong generalist and administration support to all employees within our largest account, and management of all employee relation cases, with the support of the HR Business Partner where necessary
This role will require a high degree of advisory and administration tasks however will also offer the opportunity to support projects that will shape the business going forward.
Key accountabilities
Provide guidance, advice and coaching to managers on general queries
Work in harmony as directed by the HR Business Partner to provide support to the business
Support the central recruitment, learning and systems teams as required
Support managers with the full spectrum of employee relation issues
Manage the administration of employee relation cases, sickness, maternity leave, ad hoc letter request etc.
Support our offshore HR team with response to day to day people related queries
Support the business with any Workday related queries
Audit the employee data management system to ensure all records are up to date
Works proactively with other HR colleagues to share learning, best practice and drive efficiency
Participate in HR projects as and when required
Support the business with employee experience; attraction, retention and engagement
Keeps up to date on key changes that may affect HR, understands current trends, best practice and innovations
Role specific experience and skills
Human Resource Generalist experience is essential
Experience in fast paced environment preferred
Experience in a small-medium size commercial and professional organisation, which is customer focused
Competent in administrative duties
Experience of working in a centre of excellence/offshore HR model would be valuable
Excellent organisational and stakeholder management experience is preferred
General experience and personal qualities
A good communicator that is able to work partnership to support the business
An independent worker that is able to work with minimum supervision
An appreciation of working with different client groups and the need to tailor your approach accordingly
A ‘roll your sleeves up’ attitude
Able to handle multiple tasks simultaneously
Excellent time management and organisational skills
Flexibility towards managing priorities and work generally
A pragmatic and ‘can do’ attitude, along with energy and enthusiasm
Excellent interpersonal and communication skills
Solid Microsoft skills in Word, PowerPoint and Excel and HRIS skills
Excellent customer service skills/experience
Why Travelex?
To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.
Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About the Company
Founded in 1976 Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 1,550 sites, including stores and ATMs, in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. Travelex has built a growing online and mo... Know more
Related Jobs
- Company Name
- PURVIEW
- Job Title
- Service Desk Analyst
- Job Description
- Role: Service Desk Analyst Location: Manchester, UK (Hybrid 3 Days/Week) Job Type: Contract (Inside IR35) Job Description: Key accountabilities, responsibilities, and measures The Colleague Experience Analyst is a key role within D&T Service Management, with responsibilities as follows: · Monitor and analyse XLA performance and work with the Service Experience Lead to develop a service experience improvement roadmap. · Define and document a complete and comprehensive catalogue of colleague and Store user persons. · Analyse and maintain documentation detailing the unique user Journey for all personas, including current challenges and constraints. · Analyse the current service experience and satisfaction levels when accessing and communicating with the IT Service Desk for each persona to identify issues and opportunities for an improved end to end experience · Develop and propose improvement solutions focusing on increasing the overall experience of Colleagues and Stores, considering the channels available to them, there accessibility and usability. · Gather, monitor and analyse response levels and feedback provided through the CSAT process to identify trends, risks and Issues, conducting investigations to establish root causes, sharing findings and proposed solutions with the Service Experience Lead. · Analyse Service Desk communication timeliness and quality to identify opportunities to improve communication updates and the quality of information provided. · Analyse call quality to identify issues and improvement opportunities to ensure the Service Desk consistently provides the expected level of service experience required by Colleagues and Stores. · Support in the delivery, validation and testing of service experience related Improvements. · Work collaboratively with the Service Desk Provider and the ITSM Platform team to realise improvements. · Monitor and analyse XLA performance and work with the Service Experience Lead, to develop the improvement roadmap. Key skills ESSENTIAL · Retail experience is a distinct advantage. · Proven experience in customer experience, user experience, within a medium to large-scale IT Service Desk · Strong understanding of customer satisfaction (CSAT) processes, with experience designing, collecting, and analysing customer feedback. · Excellent analytical skills, with the ability to translate data insights into actionable recommendations. · Experience with call quality audits and a keen eye for detail in assessing communication and service interactions. · Ability to conduct root cause analysis and to clearly identify opportunities for improvement. · Outstanding communication and interpersonal skills, able to influence stakeholders and advocate for customer-centric improvements. · Ability to work collaboratively across teams and support multiple improvement initiatives simultaneously. · Excellent knowledge of ITSM Tools such as ServiceNow/BMC Helix, Agent Workspaces · Excellent knowledge of Service Desk channels and other technologies such as AI, Machine Learning and Natural Language processing used to automate and improve customer experience within customer first IT Service Desks. · Experience in improving XLA performance within a Service Desk. Key relationships and stakeholders · Service Experience Lead · Service Request Practice Owner · Incident Management Practice Owner · Service Desk Provider · XXX Business Stakeholders, Service Desk Users · ITSM Product Owner · ITSM Architect/Partner
- Company Name
- Aneurin Bevan University Health Board
- Job Title
- Contracts Manager
- Job Description
- We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process Job Overview This exciting opportunity to join the Divisional Contracts Team has arisen due to the promotion of the current postholder. Working as part of small, friendly team, the role spans the Division of Estates & Facilities which delivers an essential support services function for Aneurin Bevan University Health Board. This role requires close collaboration with Estates and Facilities colleagues to oversee various contracts within the Estates and Facilities Division’s portfolio. The post holder will work alongside the Contract Management Team and engage with divisional stakeholders at all levels to ensure contracts are effectively managed and that the contracts programme is delivered in accordance with organisational and policy requirements. Additionally, the post holder will support the Health Board’s corporate objectives by ensuring the appointment of essential support services to provide goods, services, and planned preventative maintenance within the Estates and Facilities Division. A key aspect of the role is identifying opportunities to enhance quality, maximise value for money, and explore potential income generation. This position is based at St Cadoc’s Hospital in Caerleon, Newport, with an element of home or agile working. Main duties of the job The Main Duties Of The Job Include Take the lead in managing a diverse portfolio of service and maintenance contracts that support the Estates and Facilities Division. This includes overseeing the delivery, development, and management of contracts to ensure high performance standards and value for money while fostering strong relationships with key suppliers. Provide expert guidance on procurement and contract management, advising customers and colleagues on contractual matters to ensure compliance with procurement legislation and other statutory regulations. Stay informed about legislative changes and implement new policies, practices, and procedures accordingly. Lead quotation and tender exercises, as well as complex procurement processes, in line with relevant public procurement regulations. Regularly analyse data to identify opportunities for service improvements and cost savings. Oversee the output specifications of existing contracts to ensure efficient service delivery, with clear and well-communicated performance reporting. Implement system controls for managing contract variations and proactively address areas of concern by developing and executing remedial action plans. Working collaboratively with the Contracts Administrator to ensure digital record keeping is maintained and that supplier payments are processed with efficiency and accuracy. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications And Knowledge Essential criteria Relevant Degree or equivalent demonstrable experience acquired Postgraduate qualification in procurement, contract management or project management Membership of Chartered Institute of Procurement (CIPS), CIPFA or Institute of Purchasing and Supply Desirable criteria Business degree Experience Essential criteria Experience of working in a senior position within Purchasing and Supply In depth knowledge of health sector and public sector procurement and EU procurement directives Proven experience in contract management, including supplier relationships and KPI’s Experience of delivering cost savings/service improvements through a supplier base Experience of projects involving organisational change Basic knowledge of health care estates functions Desirable criteria Working knowledge of health care environment Experience of contract management in a health setting Experience of project management Experience of working in the NHS Skills and Attributes Essential criteria Proven strong negotiation skills Able to work on own initiative and prioritise own time and plan workload Ability to work under pressure and to tight deadlines Works in collaboration with colleagues as part of a team Well-developed inter personal skills Enthusiastic and self-motivated Takes responsibility for own learning and development and maintains professional standards PC literate including working knowledge of Microsoft applications Strong data analysis skills Desirable criteria Presentation skills Excel and data analysis skills Creative, problem-solver Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential criteria Satisfactory Standard clearance including an/a Adults and Childrens Barred List check Some travel required within the Health Board footprint Able to work hours flexibly t...
- Company Name
- Intercity
- Job Title
- In-Life Commercial Contracts Manager
- Job Description
- About The Role Oversee Contract Management as an In-Life Commercial Contracts Manager! Intercity Technology is seeking a highly experienced and commercially savvy In-Life Commercial Contracts Manager to oversee the management of our customer and supplier contracts. This role is critical to ensuring that our contractual relationships are both profitable and compliant. Key Responsibilities As An In-Life Commercial Contracts Manager Enhance retention across all services and products. Review the profitability of the customer base: Through close commercial management of large, complex accounts. Match costs incurred with suppliers to billing sent to customers: In collaboration with finance. Use data and systems to track contract end dates, renewal dates, and end of life. Work with sales, pricing, and proposition colleagues: To deliver automated and semi-automated resign quotes and packaging offers. Review top managed IT and larger accounts quarterly: Ensure billing matches commercial agreements. Collaborate with finance: Ensure billing for new services and visibility of costs taken. Key Skills and Experience for an In-Life Commercial Contracts Manager: Education And Qualifications Demonstratable in-depth experience in commercial contract management, with a focus on in-life contract management in technology or telecommunications sectors. Experience And Knowledge Proven experience in managing complex contracts with multiple stakeholders. Comprehensive understanding of contract law, commercial terms, risk management, and legal compliance. Experience working with financial models. Knowledge of procurement processes, supply chain management, and supplier relationship management. Highly skilled in negotiating contract terms. Ability to identify and resolve complex contract issues quickly and effectively. Meticulous in contract analysis and performance monitoring. Strong organisational and project management skills. Ability to take initiative and lead projects. What We Offer 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About You About Us Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our Vision Is To Be The Best Technology Partner To Work For And With – We Are Really Proud Of Our Achievements So Far Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024: The no. 1 best telecoms company to work for 9th best mid-sized company in the UK to work for! 7th best company in the West-Midlands to work for! Platinum Eco Vadis rating We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
- Company Name
- Piper Maddox
- Job Title
- Senior Backend Developer
- Job Description
- Senior Backend Engineer - Contract Senior Backend Engineer (Contract) – Node, Python & SQL | Renewable Energy IPP Location: Hybrid - London, Glasgow or Barcelona Contract Duration: 6-8 months Rate: Competitive, based on experience Industry: Renewable Energy / Independent Power Producer (IPP) Join the Future of Clean Energy! We’re an innovative Independent Power Producer (IPP) driving the transition to a sustainable future. As we expand our digital infrastructure, we’re looking for a Senior Backend Developer with expertise in Node, Python & SQL to help build cutting-edge applications that optimize our renewable energy operations. What You’ll Do: Architect and develop back-end features using Node.js Experience in Azure services to help us build APIs and manage authorization using Azure B2C or possibly Auth0. Implement and maintain APIs, ensuring they adhere to security best practices. Responsible for transforming raw data into formats that the API can consume. Configure and integrate authentication and authorization services such as Azure B2C or Auth0. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Transform raw data in Databricks using DBT, SQL and Python into a form that the API can consume. Utilize CI/CD pipelines in GitHub for continuous integration and deployment. Future work - caching into the APIs, although this hasn't been implemented yet as it's a young greenfield application. What We’re Looking For: 8+ years of experience with backend software development Proficiency in Node.js, Express, and RESTful API integration Strong understanding of Node, Python & SQL Experience with cloud platforms Microsoft Azure. Experience with raw data in Databricks using DBT - advantageous. Familiarity with CI/CD pipelines and agile methodologies Experience React / Typescript - advantageous. Passion for clean energy and sustainable technology solutions Why Join Us? Work on meaningful projects in the renewable energy sector Be part of a forward-thinking, tech-driven team Cutting-edge tech stack and modern development practices Potential for contract extension or full-time opportunity Interested? Apply Now! If you're interested please get in contact with l.brittonjeal@pipermaddox.com or 0117 2050 195.