Desktop Team Lead

Hybrid

London, United Kingdom

£ 75,000 / year

Full Time

04-03-2025

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Job Specifications

Lead Desktop Support Engineer - £60 - £75,000pa – London

Hybrid working: 2 -3 days a week in the office.

JNC are working with a growing international organisation that are looking to bring on a talented Lead Desktop Support Engineer that has a proved track record leading, mentoring, motivating and improving a team of Desktop engineers.

The role will involve managing a number of engineers both locally and across various remote client sites while driving continuous improvement.

Should you have the skills highlighted then APPLY NOW.

Responsibilities:

Lead a team of Desktop Support Engineers
Help develop and improve the team and services provided.
Monitoring and reporting of team KPIs.
Help deliver quality IT Support services across client sites.
Help support and maintain End User computing devices. Desktop, Mobile, Laptop and peripherals.
Manage and Oversee relevant application compliance and licensing agreements.
Make researched recommendations on new tools and technologies to be used.
Act as final point of escalation for the team.
Work closely with Vendors and ensure the business is getting value and quality.
Manage and Oversee Inventory Management and assets.
Ensure relevant documentation is in place.

Experience Required:

Must have over 2 years’ experience leading and managing a small team of engineers.
Proven track record of improving and motivating teams of engineers.
Over 4 years experience providing hands on desktop support.
Strong Windows skills
Experience supporting Mac is benefiticial.
Experience with Microsoft Azure.
Experience with Active Directory and Exchange.
Strong skills with Incident Management

In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business

About the Company

Delivering technical talent to your business... Sometimes you need more hands to get where you need to go. That’s where we come in. Whether you need a contractor for a short-term project assignment or a permanent candidate to complete your team, we’re in your corner to help your business grow. We partner with businesses of all shapes and sizes and within every sector, connecting them with the technical talent they need to get things done. Whether a start-up or established forerunner, we’ll work with you to deliver exact... Know more

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