cover image
Merlin Entertainments

Rides Team Leader

On site

Windsor, United Kingdom

£ 12 / hour

Freelance

03-03-2025

Job Specifications

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Full time fully flexible, any 5 days out of 7, including weekend and bank holidays

Contract Type: Permanent, hourly paid

Here at the LEGOLAND® Windsor Resort we are getting ready for our 2025 season, and we are recruiting for a Rides Team Leader to join our AWESOME Rides & Attractions Team!

Our Rides and Attractions Team ensure that our guests are welcomed onboard our exciting variety of Rides across the LEGOLAND Windsor Resort, making sure each and every guest has a fun, safe and memorable time with us!

As a Rides and Attractions Team Leader you will line manage our awesome Ride Operators as they deliver our guests efficient and pleasant experiences, from safety bar checking to PA announcements, you will lead by example promoting Health and Safety procedures and exceptional Guest interactions.

You’ll be a key influencer over the morale of your team, and the wider Rides and Attractions team, maintaining a positive, friendly, high energy and engaged team of Ride Operators.

Please note, internally this role is known as Rides & Attractions Coordinator

Qualifications & Experience

Ideally you will have worked in a Team Leader function previously
You must be proactive, hold high standards of professionalism and have an awareness of confidentiality processes and employee relations procedures
We think it would be great if you have previously worked within a Rides or Attractions functionality at a theme park, or have an awareness of HSG-175 documents
Comfortable and confident to undertake working at height and ride evacuation training, some of which is water-based
You will be highly organised, familiar with creating break rotas, while also being approachable and empathetic to your team of Ride Operators
Due to the nature of this role we can only accept applications from those candidates over the age of 18

Benefits

Pay of £12.34 per hour
40% discount off LEGO® sets and products on the online LEGO Store!
Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
Staff discount codes for Merlin Annual Passes to gift to loved ones!
Pro rata holiday allowance based on 28 days full time equivalent
Private pension scheme
Life assurance scheme
Employee assistance programme
Access to Perks at Work which 30,000+ national & local employee discounts
Free staff parking
Ongoing training & development

About The LEGOLAND® Windsor Resort

We are looking for a Rides Team Leader to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible.

Pay Range

GBP £12.34/Hr.

About the Company

Follow us on Instagram: @Merlinentertainments The greatest place in the world to work and play Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year. Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort. Working for Merlin Entertainments is unlike a job anywhere ... Know more

Related Jobs

Company background Company brand
Company Name
HUMBUG
Job Title
Marketing Director
Job Description
HUMBUG: THE IMMERSIVE CHRISTMAS DIVE BAR: After two successful years, HUMBUG: The Immersive Christmas Dive Bar is growing as we enter our third year of operations. We are looking to recruit an experienced experiential Marketing Director to oversee all aspect of the HUMBUG brand, campaign and ticketing. MARKETING DIRECTOR: 1. BRAND & VALUE PROPOSITION Objective: Define, protect and promote the Humbug brand, ensuring that its tone of voice, design, and storytelling are consistent across all platforms and aligned with our commercial goals. Key Responsibilities: • Refine and articulate Humbug’s value proposition for both consumer and corporate audiences. • Define and tailor our brand positioning for 2025 across key customer segments, ensuring that all messaging and creative outputs reinforce the perceived value of the Humbug experience and support our ticket pricing strategy. • Ensure the language used across our website, pre-show communications, FAQs, and ticketing aligns with our tone of voice and delivers a cohesive and engaging customer journey. • Ensure creative output (from graphic design, video, social, PR, digital marketing) reflects the brand’s identity. • Support the development of brand assets with our organis social, digital marketing, and graphic/video design partners. Outcomes: • A clearly articulated brand strategy. • Finalised messaging frameworks. • Sign-off on all core brand assets (sales video, social assets, email look & feel, website headers, etc). 2. CAMPAIGN PLANNING Objective: Develop a comprehensive marketing strategy and budget that aligns sales goals, partner contributions, and timeline milestones. Key Responsibilities: • Work closely with our digital marketing agency partner to align Humbug’s wider marketing activity around their core campaign structure, using their data, experience, and insight as the foundation. • Build upon our digital marketing agency partner’s plans to develop a harmonised approach across other channels, including PR, organic social, video, and corporate sales. • Coordinate timelines, deliverables and messaging priorities across: • Digital marketing agency partner (paid marketing, CRM) • Ticketing agency partner • Mance Communications (PR & influencers) • Sylo Media (organic & email) • Video & content production partners • Build and track the marketing budget, aligning resource allocation with priority moments. Maintain an overview of ticket sales performance, allocations, any third-party seller activity or papering requirements, and coordinate closely with our digital marketing account managers to analyse data and adjust the plan accordingly. • Define KPIs for sales and marketing effectiveness. Outcomes: • A detailed, phased campaign plan. • A working budget and resource map. • Shared calendars and workflows for all contributors. 3. CAMPAIGN MANAGEMENT Objective: Steer the day-to-day execution of the campaign from July to December, ensuring consistency, communication, and performance tracking across all partners. This includes maintaining a clear overview of ticket sales, managing allocations, coordinating any papering or third-party sellers, and collaborating with our digital marketing and ticketing partners to interpret data and drive strategic decisions. Key Responsibilities: of the campaign from July to December, ensuring consistency, communication, and performance tracking across all partners. Key Responsibilities: • Lead regular campaign check-ins across internal and external teams. • Review and approve campaign assets and outputs. • Troubleshoot creative, delivery, or communication blockers. • Manage the on-sale period, ensuring alignment between all marketing channels, timely asset deployment, and strong early momentum. • Ensure performance tracking is in place (via ticketing dashboards, Sylo reports, etc). • Work with our digital marketing partner, ticketing partner, Mance and Sylo to optimise campaign activity in real time to meet commercial goals. For more information or to apply, contact: James Milligan james@speakeasyproject.co.uk We will not be accepting applications from agencies.
London, United Kingdom
Hybrid
Freelance
18-03-2025
Company background Company brand
Company Name
HSBC
Job Title
Counterparty Credit Risk Business Analyst
Job Description
Counterparty Credit Risk Business Analyst London/Hybrid Initial 6-month contract £603.63 p/d Umbrella If you’re looking for a career that will help you stand out, join HSBC Innovation Bank, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC Innovation Bank offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Counterparty Credit Risk Business Analyst. Role context: Global Transformation Business Analysts are at the centre of how Global Transformation shapes, delivers and embeds change (for e.g. Regulatory, Business Growth, Streamline etc.) working with the business and our delivery partners. Primarily, the Senior Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes with Line Management responsibilities. They will support the Requirements Management, Design, Change Management and Implementation Management activities during project delivery. Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity. Business Analysts will also oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). Alongside project delivery responsibilities, the Business Analyst will work closely with the Project Management Office, Process Consultants and Business Consultants to ensure analyst resources are utilised effectively and resource supply meets the needs of upcoming project demand. SKILLS AND REQUIREMENTS Knowledge Strong functional understanding of Market Risk and Counterparty Credit Risk (CCR) Data and Controls Strong functional knowledge of Risk Engines, Monte Carlo Simulation and Pricing Models and Risk aggregation Expert knowledge of Global Change Framework, methodologies and best practice techniques A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation Outstanding understanding of HSBC Group structures, processes and objectives Very strong knowledge of the external environment–regulatory, political, competitors etc. Business re-engineering knowledge Advanced Business analysis, requirements gathering and design techniques Advanced Change management and implementation management techniques and approaches Experience Proven track record as an outstanding analyst or consultant Overall financial services industry knowledge with specific functional expertise Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects Experience of business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc.). Excellent communication, inter-personal and negotiating skills Excellent decision making and problem-solving ability Advanced judgmental skills to identify and resolve problems Experience of managing large teams and resources located remotely Ability to motivate and lead people, employing appropriate management styles Proven ability to work across regions whilst maintaining a global perspective Proven ability to work with senior stakeholders and business sponsors If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on Amy.walker@tapfin.com Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding
London, United Kingdom
Hybrid
Freelance
18-03-2025
Company background Company brand
Company Name
FDM Group
Job Title
KYC Analyst
Job Description
FDM is a global business and technology consultancy seeking a KYC Analyst to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in London. Our client is seeking an experienced KYC Analyst with a background in Equities and Risk/Anti-financial Crime (AFC). The ideal candidate will have strong stakeholder management skills and experience in Client Lifecycle Management (CLM) Operations, preferably within a banking environment. You will have strong Excel skills including VLOOKUP and it is essential to have the ability to create clear presentations. Responsibilities Conduct KYC due diligence and client onboarding for Equities Work closely with Front Office (FO) teams to ensure compliance Manage risk and AFC requirements Assist in the development and implementation of KYC procedures and controls Engage with stakeholders to streamline processes Identify and report suspicious activity to compliance officers and regulatory authorities Use Excel (e.g., VLOOKUP, pivot tables) for data analysis and reporting Prepare and deliver presentations to senior management Support and improve CLM operations, preferably in CLM Ops Requirements KYC experience in Equities and working with Front Office Understanding of risk management and AFC compliance Strong stakeholder management and communication skills Advanced excel skills (VLOOKUP, pivot tables, etc.) Confident in creating and delivering presentations Strong understanding of KYC/AFC regulations and industry best practices Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme About FDM We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
London, United Kingdom
Hybrid
Freelance
18-03-2025
Company background Company brand
Company Name
Lorien
Job Title
Freelance Social Media Strategist - London - Hybrid - £400-£450/day
Job Description
Job Title: Social Media Strategist Location: Hybrid (2 days per week in London office) Contract Type: Outside IR35 Duration: 6 months (starting April) Rate: £400-£450/day About the Role: Our client is seeking a talented and experienced Social Media Strategist to join their team and develop a comprehensive social media strategy for their global accounts across all business lines. This role will be pivotal in shaping their social media presence and driving engagement across multiple platforms and regions. Key Responsibilities: Strategy Development: Analyze existing data and insights to craft a tailored social media strategy. Conduct surveys and gather any missing data. Ensure alignment with ongoing content and communications plans while identifying key opportunities for engagement. Go to Market: Establish a detailed roadmap for the social media relaunch, covering planning, budgeting, and required software and toolkits. Conduct reviews and secure approvals of the strategy with key stakeholders. Operating Model: Define the organizational structure, roles, and responsibilities necessary for sustainable social media management. Implement best practices for iterative content testing and identify external vendors or agencies to support execution. Establish and track key performance indicators (KPIs) to optimize targeting, messaging, and overall strategy. Desired Skills and Experience: 5+ years of experience in setting social media strategy and outlining tactical plans to execute against long-term strategy, preferably within a highly regulated industry (including, but not limited to, financial services). Proficient with social media analytics tools and comfortable interpreting data to drive strategy. Track record of presenting and securing approvals from a wide range of internal stakeholders. High-level knowledge of social media platforms, including LinkedIn, Instagram, YouTube, and Reddit. Why Join Us? Competitive daily rate of £400-£450. Hybrid working model with 2 days per week in the London office. Opportunity to shape and implement a global social media strategy for a leading organization. Collaborative and dynamic work environment. Application Process: If you have the skills and experience we are looking for, and are excited about the opportunity to make a significant impact on our client's social media strategy, we would love to hear from you. Please reach out directly and send your CV to gary.wale@lorienglobal.com.
London, United Kingdom
Hybrid
Freelance
18-03-2025