Merlin Entertainments
About the Company
Follow us on Instagram: @Merlinentertainments
The greatest place in the world to work and play
Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year.
Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.
Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.
Listed Jobs
- Company Name
- Merlin Entertainments
- Job Title
- Rides Team Leader
- Job Description
-
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7, including weekend and bank holidays
Contract Type: Permanent, hourly paid
Here at the LEGOLAND® Windsor Resort we are getting ready for our 2025 season, and we are recruiting for a Rides Team Leader to join our AWESOME Rides & Attractions Team!
Our Rides and Attractions Team ensure that our guests are welcomed onboard our exciting variety of Rides across the LEGOLAND Windsor Resort, making sure each and every guest has a fun, safe and memorable time with us!
As a Rides and Attractions Team Leader you will line manage our awesome Ride Operators as they deliver our guests efficient and pleasant experiences, from safety bar checking to PA announcements, you will lead by example promoting Health and Safety procedures and exceptional Guest interactions.
You’ll be a key influencer over the morale of your team, and the wider Rides and Attractions team, maintaining a positive, friendly, high energy and engaged team of Ride Operators.
Please note, internally this role is known as Rides & Attractions Coordinator
Qualifications & Experience
Ideally you will have worked in a Team Leader function previously
You must be proactive, hold high standards of professionalism and have an awareness of confidentiality processes and employee relations procedures
We think it would be great if you have previously worked within a Rides or Attractions functionality at a theme park, or have an awareness of HSG-175 documents
Comfortable and confident to undertake working at height and ride evacuation training, some of which is water-based
You will be highly organised, familiar with creating break rotas, while also being approachable and empathetic to your team of Ride Operators
Due to the nature of this role we can only accept applications from those candidates over the age of 18
Benefits
Pay of £12.34 per hour
40% discount off LEGO® sets and products on the online LEGO Store!
Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
Staff discount codes for Merlin Annual Passes to gift to loved ones!
Pro rata holiday allowance based on 28 days full time equivalent
Private pension scheme
Life assurance scheme
Employee assistance programme
Access to Perks at Work which 30,000+ national & local employee discounts
Free staff parking
Ongoing training & development
About The LEGOLAND® Windsor Resort
We are looking for a Rides Team Leader to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible.
Pay Range
GBP £12.34/Hr.
Windsor, United Kingdom
On site
03-03-2025
- Company Name
- Merlin Entertainments
- Job Title
- Security Officer
- Job Description
-
Fancy helping us to unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests? If you’re a dedicated individual with a strong sense of responsibility and a commitment to safety, then join Warwick Castle as a Security Officer on a seasonal, fixed-term contract and start your greatest adventure!
This is a physically demanding and varied role based within the security team, but also giving support to our accommodation team. The role is covered by a team over a 24-hour period and involves outdoor and office-based tasks, including working in the CCTV control room. It’s essential in this role to ensure the security and health and safety of the site, assets, employees, and guests always in adherence with all Castle daily and incident management policies and procedures. Working closely with the management team, you’ll lead by example, ensuring the delivery of exceptional customer service and interaction with staff and guests.
These are fixed-term, seasonal, hourly paid roles. We are offering a minimum of 10 hours per week. But, this will increase to full-time hours during peak times, which is a 4 on 4 off basis, working 7am – 7pm, including weekends covering 365 days a year (including Christmas day). We also require flexibility for 24hr support.
Qualifications & Experience
A sound level of security experience.
A valid SIA Door Supervisors Licence.
Full UK driving license.
Excellent customer service skills and able to remain calm under pressure.
Effective interpersonal skills, being approachable with a helpful manner.
Able to react quickly in complicated situations.
Effective functional English skills.
Due to the nature of the role, we require candidates to be aged 18 or over.
Benefits
Monthly bonus based on guest satisfaction.
25% discount in our retail shops and restaurants.
40% off LEGO online.
Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year.
Enjoy the ride pass - giving you and 5 others a Merlin Annual Pass (Gold edition).
Discounted rates at Merlin hotels all over the world.
Employee pricing up to 55% off cinema tickets.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
GBP £12.61/Hr.
Warwick, United Kingdom
On site
17-03-2025