APM MONACO - Store Manager Flagship - London
On site
London, United Kingdom
Full Time
03-03-2025
Job Specifications
Description
Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.
Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.
With more than 400 of its own points of sale, APM Monaco is continuing to expand and has numerous plans to open new stores around the world.
We're recruiting a Store Manager on a permanent contract for one of our Flagship shop in London !
Requirements
Sales
Achieving sales targets
Analyse sales reports and data to determine business needs and implement strategies
Define individual objectives for sales consultants
Motivate team members and ensure understanding of KPIs to improve individual and team performance
Work with the marketing team
Customer service
Ensure quality of customer service
Ensure that the team maintains communication with customers
Resolve customer complaints and support decisions made by sales advisors
Operations
Ensure the maintenance, presentation and organisation of the shop
Ensure payment procedures are followed
Monitor expenditure on blinds
Set up staff schedules as required
Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
Maintain good communication with members of the company and other stores.
Visual Merchandising
Improve and maintain merchandising guidelines
Ensure that the store is clean, organised and complies with the guidelines set by management.
Work with the logistics and marketing teams to ensure that the store's product range is correct
Identify and communicate defective products as quickly as possible
Communicate stock requirements
Human resources
Participate in the recruitment, training and development of staff
Develop and monitor training programmes
Evaluate the performance of each staff member and provide constant feedback to improve performance
Helping to resolve HR problems
Ensuring that professional image and standards are respected and reflect the brand image
Profil recherché
You love APM Monaco!
You have solid experience as a Store Manager
You have experience in luxury/fashion retail and visual merchandising
You know how to analyse sales reports and react quickly
You have strong communication and organisational skills
Flexible working hours (evenings, weekends and bank holidays)
Don't wait any longer to join APM Monaco, apply now!
Benefits
Bonus scheme
About the Company
APM Monaco is a leader in the global fashion jewelry market. It started with a female founder and her son in Monaco, Monte-Carlo, in 1982. Ariane and Philippe Prette were key manufacturers in gold, diamonds, and other precious stones for acclaimed jewelers around the world. After 30 years of steadfast commitment and deep-seated expertise within the industry, Philippe Prette, the current CEO, alongside his wife Kika Prette, as the Creative Director, launched the APM Monaco brand in 2012. Their vision came to life because of... Know more
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