Infrastructure Engineer
On site
London, United Kingdom
Freelance
26-02-2025
Job Specifications
Ensure the internal Service Management System is used to efficiently manage service requests, incidents, problems, and changes.
• Collaborate with internal support and business teams to ensure all work undertaken within the department is correctly recorded (Ivanti ISM) and processed through the lifecycle in accordance with the agreed customer service levels and departmental policies in line with ITIL and ISO27001.
• Participate in or carryout BAU, Projects, and R&D activities in line with the departmental objective.
• Build, Maintain, Troubleshoot, upgrade or develop the MS Windows server Infrastructure.
• Build, maintain, troubleshoot, upgrade or develop the Citrix Infrastructure.
• Build, maintain, troubleshoot, upgrade or develop the VMware and storage infrastructure.
• Build, maintain, troubleshoot, upgrade or develop the backup system ensuring the security and integrity of data is preserved.
• Provide support to senior network engineer assisting with routine changes and troubleshooting.
• Monitor, respond and report on capacity management and infrastructure performance and report to management.
• Patch systems in line with departmental patching policy.
• Build, maintain, troubleshoot or develop the infrastructure monitoring platforms (Science Logic), and perform reactive/proactive action to address identified issues.
• Maintain, troubleshoot the Email filtering / archiving system MimeCast.
• Build, maintain, troubleshoot or develop the Disaster Recovery and Business Continuity systems while identifying opportunities for improvement.
• Assist with the upkeep and maintenance of corporate Data Centres, Disaster Recovery Suites and Local server rooms across a range of geographical locations within the UK.
• Identify areas of Infrastructure or Technologies Services where cost saving efficiencies can be made.
• Participate in on-call rota to provide technical cover out of business hours.
• Ensure that knowledge is developed and retained within ERS and Technology Services departments.
• Participate in Problem Management and Major Incident management activities.
• Assist the wider IT architectural and security teams to design secure, scalable and robust solutions while assisting with documentation and project management tasks.
• Liaise and assist with the management of 3rd Parties, including but not limited to vendors, suppliers, managed service companies and consultancies where required.
• Produce various Management Information including system capacity, resource dashboards, system and departmental performance reports to an agreed schedule or upon request.
• Ensure the Security and Integrity of company data is preserved at all times whilst carrying out BAU, Project or R&D activities.
• In coordination with the security team participate in any security or compliance reviews.
The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.
Product and technical knowledge
• Strong knowledge of Windows Server Operating Systems, Including IIS, DNS, DHCP and other key Microsoft server technologies.
• Strong knowledge of Active Directory (ideally including Trust and Migration experience) with expert Group Policy exposure.
• Experience in administering cloud services preferably O365 or Azure (Azure is a small part of the role)
• Mail server administration – Exchange/Exchange Online.
• Enterprise HP Servers
• Exposure and experience managing enterprise backup and DR solutions and hardware. Preferably VEEAM and Redgate SQL backup.
• VMWare vSphere/ESXi farm architecture and management.
• Enterprise AV administration preferably Sophos.
About the Company
SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey. Our innovative software solutions ensure continuous improvement, increase productivity, and empower the employees with digital transformation by unleashing the power of modern digital technologies – Enterprise Mobility, SQL/Business Intelligence, Azure, SharePoint Portals & Collaboration, Enterprise Social Collaboration, Cloud, Security, Salesforce, Of... Know more
Related Jobs
- Company Name
- Warwickshire Police
- Job Title
- Designated Decision Maker
- Job Description
- Stuart Ross House Permanent Contract Full Time Salary (£32,247.00 - £37,692.00) Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to review high risk crime and incident recording ensuring compliance with standardised crime policies and procedures, and approve finalisation of all detected crime. Main Responsibilities To review crime and incident reports during the initial Athena QA process which are assessed as high risk using the THRIVE model ensuring quality and compliance with Home Office Counting Rules (HOCR) and National Crime Recording Standards (NCRS), and related information in line with current Annual Data Requirements (ADR). To provide support to the Investigation Management Unit (IMU) team with crimes/incidents during the initial QA process. To review detected crimes to ensure all appropriate investigations have been completed and the correct outcome applied and compliant with HOCRs and NCRS related information in line with current ADRs. To act as single point of contact (SPOC) for day to day HOCR / NCRS advice, enquiries and compliance. To act as the Designated Decision Maker for all activities within the HOCRs which can only be authorised by a DDM. To undertake other duties commensurate with the nature, level of responsibility and grading of this post. Knowledge 5 A-C grade GCSE’s (or equivalent) including English Language Knowledge of National Standards of Incident Recording, National Crime Recording Standards and Home Office Counting Rules An understanding of relevant legislation (e.g. Data Protection Act, Criminal and Common Law) and its application Experience Proven experience working in a busy crime management environment to include managing criminal investigations Proven ability to work to strict deadlines managing a high and diverse workload Key Skills Excellent communication skills both orally and in written form with a wide range of people Ability to evaluate information, making informed decisions based on knowledge Competent in the use of IT including Microsoft packages or equivalent Special Conditions Weekend working and unsocial hours as necessary. The duties of this post involve occasional exposure to material containing explicit information concerning sexual offences and child abuse. We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Compressed Hours, Fixed Shifts.
- Company Name
- Stanton House
- Job Title
- Interim Financial Analyst
- Job Description
- Are you an experienced Financial Analyst looking to make an impact in a dynamic and fast-paced environment? We are working with a client seeking a detail-oriented and proactive professional to join our team, driving financial planning, reporting, and strategic insights to support business success. Key Responsibilities: Support budgeting, forecasting, and long-term financial planning, providing actionable insights to drive decision-making. Develop and enhance financial reports and dashboards utilising Power BI and other tools, delivering real-time performance insights. Partner with operational and senior teams to align finance with business strategies, presenting financial data in a clear and impactful manner. Identify and implement automation opportunities to streamline financial processes and improve efficiency. Conduct financial analysis, develop financial models, and utilise advanced Excel and coding tools to enhance reporting and decision-making. Work closely with IT and business teams to optimise technology use within finance and improve system integrations. Provide ad-hoc financial analysis to support key business initiatives and strategic projects. What We’re Looking For: Strong FP&A expertise, including budgeting, forecasting, and reporting. Ability to translate financial data into strategic insights, supporting business decisions. Advanced Excel skills and proficiency in MS Power Apps for automation and analysis. Excellent analytical skills and attention to detail. ACA, ACCA, or CIMA qualification (or equivalent) preferred. Please reach out directly if of interest!
- Company Name
- Ecotricity
- Job Title
- Industry Operations Expert (FTC)
- Job Description
- About The Role Please note this is a fixed term contract for 9 months. Ecotricity is looking for an Industry Operations Expert to join our friendly team on a full-time basis. The successful candidate will be responsible for providing ongoing technical support within the Industry Operations Team and wider business, being a ‘go to’ person for industry data exceptions, supporting industry processes. You will remain up to date on any industry changes and update documentation as appropriate, whilst continuously developing your knowledge to support the wider business. The Industry Operations Expert will remain up to date on all Gas & Electricity industry changes, processes, system developments and will support with training these changes out to your colleagues. By working at an MPXN level, you will be responsible for improving and maintaining industry data integrity. This will include updating all documentation where appropriate, as well as assisting the Team Leader with change management across the team. The department is responsible for ensuring a high standard of data integrity across all industry databases and our internal systems. This is done by resolving incoming data exceptions in line with industry regulations (BSC settlement code (Electricity) and UNC (Gas). Core responsibilities: Resolve industry exceptions and queries, and maintain customer data held within Ecotricity systems within given timescales Being a technical support for the wider business on Gas & Electricity industry data queries Liaise with other departments and third parties to ensure that a fair and timely outcome is achieved for customer and industry impacting problems Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the team and Ecotricity mission Attend all industry/software training days as appropriate, and feed all up to date information back to the department and team leaders Ensuring department meets all industry compliance and regulations requirements, and this knowledge is shared with the team About You We are looking for a self-motivated and organised individual with a genuine interest in their own, as well as colleagues, development. You will be committed to continuous improvement and work in an innovative and creative way to find solutions. An excellent communicator, you will be supportive to your colleagues and confidently manage relationships. Full system and industry training is provided however a background in the energy industry would be an advantage! Skills required: Great analytical skills and excellent attention to detail High level of numeracy, accuracy, and problem-solving ability Proven effective relationship management both internally and externally High level of computer literacy with experience of a CRM system, coupled with knowledge of Microsoft Office 365 Prioritise a wide range of tasks and manage workload effectively Committed to continual learning for themselves and their teammates, including process improvement experience Excellent written and verbal communication skills About Us What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk. Ecotricity is an equal opportunities employer and is committed to providing equality for all.
- Company Name
- Eton Bridge Partners Ltd
- Job Title
- Interim Revenue Accountant - JR52602
- Job Description
- International Telecoms group are looking to hire an Interim Revenue Accountant asap for a 3-6 month interim period, reporting into the Finance Leadership. The expectation is that the assignment will be delivered in a hybrid working pattern…with a combination of remote working and also at least 1 day per week in their London office. Key Responsibilities: Manage accounting for revenue recognition and deferred revenue Ensure compliance with IFRS 15 and IFRS 16 Support month end process with respect to revenue accounting Review contracts to ensure accurate accounting treatment Candidate Profile: Qualified Accountant , with strong IFRS skills Experience in revenue accounting/recognition in a similar international business Strong systems skills, including Excel and other ERPs Excellent communication skills and ability to explain accounting concepts Disclaimer: Eton Bridge Partners receives extensive applications to advertised opportunities, and as much as we endeavour to respond promptly to each application we would advise that if you have not received communication within 10 working days consider your application unsuccessful at this time. We are dedicated to ensuring compliance with Data Protection Laws. For detailed information on how we collect, protect, and use your personal data, please refer to our Privacy Policy on the Eton Bridge Partners website. If at any point you no longer want us to hold your data, please inform us accordingly.