IT Desktop Team Lead
On site
Birmingham, United Kingdom
£ 50,000 / year
Full Time
28-02-2025
Job Specifications
IT Desktop Team Lead - Birmingham - Permanent - £50,000 per annum
I have an exciting new opportunity that has become available for a IT Desktop Team Lead to work for our leading Birmingham based global law firm on a permanent basis.
Manage a team of up to 10 EUS analysts (2nd line) across multiple locations and ensure a high quality of IT Support for end users at all times.
Contribute to the maintenance and adherence of the operational processes, toolsets and procedures
Take responsibility for ensuring the End User Support team provides a high level of service to the business.
Provide oversight and direction for all team members.
Lead employees to meet with organisations expectations for productivity and ensure that the organisations values are met and adhered to.
Coach, mentor and develop staff.
Scheduling and allocating tasks across the team.
General people management skills.
Setting service and behaviour standards.
Liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests.
Identify key issues and risks, escalating promptly to line management team.
Experiencing of managing a small team.
Management of small projects on time and in budget.
Previous experience working in an onsite 2nd line engineering role.
End point device hardware knowledge (HP, Apple - laptops, iPhones, iPads, office telephony and Wi-Fi).
Device administration in SCCM, MDM, Active Directory.
User administration in Microsoft Office 365, Active Directory.
IT Desktop Team Lead - Birmingham - Permanent - £50,000 per annum
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business
About the Company
At DGH Recruitment Ltd we pride ourselves on being an approachable, open, and trusted partner within the Talent Acquisition industry. We strive to find the best people in our markets and place them within our portfolio of clients. Founded in 1998, London was our backyard, our mission was to meet and build relationships with as many clients and candidates as physically possible. We now have clients and have placed candidates all over the globe, and we look forward to providing our services in a Sustainable environment. Know more
Related Jobs
- Company Name
- KDR Talent Solutions
- Job Title
- Lead DevOps Engineer
- Job Description
- Lead DevOps Engineer - £70,000 - £80,000 + Bonus - Wilmslow (Hybrid 2-3 days per week in the office) My client are a leader in developing FinTech solutions to multiple financial services providers. Due to growth in demand for their platform they are scaling quickly and as such, need a Lead DevOps Engineer to develop their infrastructure ensuring scalability and reliability as they migrate to a new cloud environment. Essential Technical skills: Linux System Administration Containerization and deployment - Docker and Kubernetes (GKE) Cloud - AWS and GCP IaC - Terraform Scripting - Javascript, Typescript CI/CD pipelines Other Essential Skills: Team leadership - you will have led small teams of DevOps engineers previously Strategy - Design and deliver the DevOps Roadmap Stakeholder Management - work with the wider business to align infrastructure strategy with the business objectives. Promote and advocate DevOps culture and activities across the organisation This is a unique chance to be the Lead DevOps Engineer in a fast growth FinTech company, as they migrate infrastructure from AWS to GCP owning the roadmap and development of DevOps in an exciting organisation. You'll benefit from a company bonus scheme, discounted gym membership and an amazing office environment complete with onsite gym, cafe, and the companies own breakout area with games consoles, pool and table tennis! Hit apply, but only if you have the relevant skills and experience within DevOps. We’ll be in touch to go through your experience and discuss the opportunity & client in more detail with you. As an employer and service provider, we are committed to Equity, Equality, Diversity and Inclusion. Please feel comfortable to let us know if you have a difference or disability that would require us or our clients to make any helpful adjustments for you
- Company Name
- Caspian One
- Job Title
- Site Reliability Engineer
- Job Description
- Azure Site Reliability Engineer (SRE) Role Overview I am seeking a Site Reliability Engineer (SRE) to join our Digital & Complex Initiatives team. This role focuses on maintaining the reliability, scalability, and security of the cloud-based infrastructure while optimising deployment processes. Based in London you will be covering European time zones, working closely with engineering and business teams to support the firms Azure environment. Key Responsibilities Cloud Infrastructure Management: Support and maintain Azure-based applications, ensuring stability, scalability, and compliance within the cloud environment. Deployment & Automation: Set up CI/CD pipelines, deploy applications into non-production environments, and work with Terraform, GitHub Actions, Databricks, and Azure PaaS services. Incident & Production Support: Act as L3 support, collaborating with production support teams, diagnosing issues, and managing resolution of complex failures across application, infrastructure, and business logic layers. Business & Stakeholder Communication: Serve as a bridge between engineering teams and business stakeholders by providing clear incident updates, root cause analysis, and mitigation plans. Audit & Compliance: Ensure all security, encryption, and data compliance standards are met, support internal/external audits, and maintain operational resilience. Technical & Soft Skills Required Strong expertise in Azure services (Data Factory, SQL, Databricks, Kudu, Redis). Hands-on experience with CI/CD tools, Terraform, Python, and infrastructure automation. Analytical problem-solving skills with the ability to diagnose issues across application, infrastructure, and business logic. Ability to work independently while collaborating with regionally dispersed teams across Europe and North America. Flexible approach to working hours, ensuring smooth handovers with US-based support teams when required. Work Model & Expectations Hybrid work model – Minimum two days per week in the office, with additional presence for critical business needs. Standard UK working hours, with flexibility for major incidents or business-critical deployments.
- Company Name
- Opus Recruitment Solutions
- Job Title
- Cloud Security Architect
- Job Description
- Cloud Security Architect Location: Hereford (Hybrid) Salary: Up to £95,000 (depending on experience) Clearance: SC Required (MOD DV Preferred) Sector: National Security / Defence The Opportunity: We’re recruiting a Cloud Security Architect to join a leading defence consultancy in Hereford, offering up to £95k. You’ll be the go-to security SME within the Azure DevOps team, shaping secure cloud solutions for critical National Security projects. With a minimum SC clearance (MOD DV ideal), you’ll be working with Azure DevOps, Terraform, and the latest security tooling to safeguard high-stakes systems whilst working on cutting-edge DevOps workflows. What You’ll Do: Design and implement secure Azure cloud architectures, embedding security best practices from the ground up. Act as the security SME, guiding the DevOps team on threat mitigation, compliance, and secure-by-design principles. Build and optimise CI/CD pipelines using Azure DevOps and Terraform, ensuring robust IaC deployments. Deploy and manage security tooling (e.g., Sentinel, Defender, or equivalent) to monitor, detect, and respond to risks. Conduct vulnerability assessments, penetration testing, and audits to uphold MOD standards. Collaborate with DevOps engineers to balance agility and security in a fast-paced defence environment. Support incident response and root cause analysis for security events, aligning with SC/DV protocols. What You’ll Bring: Deep expertise in Azure cloud security and Azure DevOps (pipelines, repos, boards). Terraform for secure Infrastructure as Code deployments. Proven experience with security tooling (e.g., Azure Sentinel, Nessus, Qualys) as an SME-level practitioner. Active SC clearance (minimum); MOD DV highly desirable for immediate impact. Strong DevOps mindset, comfortable coding in Python or PowerShell for automation. Knowledge of MOD security frameworks (e.g., JSP 440) and compliance requirements. A proactive, collaborative approach to solving complex security challenges in defence contexts. This is a rewarding opportunity offering up to, where you’ll protect national interests through innovative technology on classified defence projects that demand the highest security standards. If you’re an SC-cleared (or DV) cloud security expert ready to lead in a defence consultancy, apply below. Want to hear more about the position, email me at alec.bruce-gardyne@opusrs.com or DM me on LinkedIn. Cloud Security Architect
- Company Name
- GlobalLogic UK&I
- Job Title
- Platform Engineer
- Job Description
- Senior Platform Engineer - AWS Hybrid - London We are seeking an experienced Platform Engineering leader with a hands-on engineering background, who can articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives. What the role involves: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic’s global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. We are ideally looking for someone with a strong background and experience in the following: Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. Who are GlobalLogic? GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business