Demand Management Support
On site
Telford, United Kingdom
Freelance
25-02-2025
Job Specifications
Title: Demand Management Support
Duration: 6 months initially, with potential to extend
Location: Telford - usual hybrid working rules apply re attending the office (2 to 3 days per week would be expected)
Duration: 6 months
Job description:
Demand Management support plays a key role in overseeing client requests and managing the demand lifecycle.
This role involves coordinating with internal teams and stakeholders to ensure timely responses to client requests.
Key responsibilities:
Manage incoming client requests from receipt to submission, ensuring accurate and timely responses
Collaborate with delivery teams and stakeholders to ensure smooth workflow and issue management
Maintain accurate data collection the workflow tool to support reporting
Provide coverage and support to other team members when needed
Work with internal teams/stakeholders to identify and implement process improvements
Mandatory skills:
Strong communication skills, both written and verbal
Excellent Stakeholder Management skills
Attentional to detail
Awareness or experience of workflow tools such as Atlassian Jira
Proficiency in Microsoft Office such as Outlook, Teams
About the Company
eTeam was formed in 1999 with the goal of becoming the supplier of choice for clients, employees and contingent workers. Today, we're one of the fastest-growing companies in New Jersey and ranked as one of the best companies to work for by Staffing Industry Analysts and New Jersey Business. We're also an honored member of Deloitte's Technology Fast 50. eTeam provides high-volume staffing, SOW and pay rolling services to structured contingent workforce programs and projects across the U.S., Canada and India. We also offer ... Know more
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