IT Support Engineer (Active SC Clearance)
On site
London, United Kingdom
£ 260 / day
Freelance
26-02-2025
Job Specifications
IT Support Engineer (Active SC Clearance)
Role: IT Support Engineer
Specialism(s): SC Clearance, User Support, 1st/2nd Line Support, JIRA, Confluence, Helpdesk, IT Project Support
Type: Contract, Inside IR35
Duration: 2 Months
Location: Central London (On-Site Preferred, Remote Optional)
Pay Rate: £200 - £260 per day
Start: ASAP/Urgent - Immediate Start
IT Support Engineer (Active SC Clearance)
CPS Group UK are delighted to be working with a leading organisation to appoint an.actively SC Cleared* IT Support Engineer for an initial 2-month contract. The SC Cleared IT Support Engineer will provide both User/Helpdesk support to the business users, whilst also getting involved in ad-hoc IT-centric projects.
The IT Support Engineer must have working proficiency in both JIRA and Confluence.
*Candidates with active SC Clearance and the capacity to work on-site in London will be prioritised*
Role Requirements
* Provide 1st & 2nd Line on-site technical IT infrastructure support
* Support hardware issues and fixes (eg desktop, laptop printers, mobile)
* Utilise JIRA and Confluence tools to manage IT project delivery and workflows
* Communicate effectively with the customer and manage technical queries in line with company standards and SLA's
* Prioritise, and resolve technical queries and service request
* Support the IT Manager with other (non-technical) site duties as requested
* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issues
Required Skills & Experience
* Previous experience working in an on-site IT Support role
* Possesses ACTIVE UK SECURITY CLEARANCE (SC)
* Demonstrable experience using both JIRA and Confluence
* Experience supporting critical IT projects
* Demonstrable IT related problem-solving capabilities
* Highly professional and flexible attitude
* Excellent communication skills (written and verbal)
* Able to work both independently and as part of a team
* Strong working knowledge of Windows 11 (and associated support requirements)
* Strong working knowledge of technologies including:
o Active Directory
o Exchange
o Office 365
o iOS/Android/Mobile
o SCCM/WSUS
o Basic networking
o Comms room support
For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email (see below)
By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
About the Company
CPS Group is an award-winning privately held Technology Recruitment Group based across South Wales and the South West. With a turnover of over PS30m and over 20 years of experience, our team of over 50 professionals have successfully placed both Permanent and Contract Professionals in roles and assignments across the UK and Europe. We utilise the most advanced recruitment tools and technologies to ensure that we stay ahead of the curve, allowing us to deliver a faster, more efficient service to our clients. Our commitment t... Know more
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