Desktop Support Engineer
On site
London, United Kingdom
£ 30 / hour
Freelance
25-02-2025
Job Specifications
Oversee the onsite DWP Microsoft 365 migrations our engineers will do the migration
Work with client SPOCs for daily connects reporting
Work with offshore team for project related reports updates
Maintain the devices in onsite in a secured and locked room
Provide required assistance to the business users for migration related
Lead Steer the onsite migration engineers and provide the required mentorship needed
Join the calls on daily basis midday and EOD call and sometime ADHOC calls
Ensure ZERO escalations in onsite
Handover the new device with basic orientation to the user
Coordinate with Offshore DWP SME to perform backend migrationcutover and take help for any technical troubleshooting
Collect old Device and handover to Local IT keep securely in migration room
Escalate to LTIM CORE team for any challenges
Skills
Mandatory Skills : Jira Service Desk, Servicedesk, Windows Server
About the Company
Pracyva is a global firm focusing across IT Consulting, Outsourced IT Managed Services, Transformation servcies with core objective to put our clients' needs at the centre of all we do to help them shape, build and perpetuate a reputation for excellence in the global markets they serve. Disruption to traditional approach, applying emerging technologies and methodologies coupled with human values to achieve best in class result is an nonnegotiable principle engraved in our founding charter. Our personal commitment to client ... Know more
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