Service Desk Team Lead
On site
Bristol, United Kingdom
£ 36,000 / year
Full Time
16-10-2024
Job Specifications
Service Desk Team Lead
Bristol- Hybrid
PS30,000-PS36,000, Private Healthcare, 10% Bonus
My client are a leading legal firm, who are excited to be bringing on an IT Service Desk Team Lead to join the team, due to an internal promotion. Your role will be a mixture of providing hands-on technical support at a 1st and 2nd-line level, as well as line-managing a small team of 1st-line support professionals.
This IT Service Desk Team Lead position will involve the following day-to-day:
Dealing with 1st- and 2nd-line queries in a professional and competent manner
Providing technical management and people management for a small team of 1st-line level support analysts
Contributing to the wider development of the service desk team, dealing with escalated queries, and working with other members of the infrastructure, applications and network team to resolve more complex issues
If you have some or all of the above experience, and would like to be considered for this Service Desk Team Lead position, please make a direct application.
Please note that only applications within a commutable distance of Bristol will be considered for this role.
About the Company
TRIA is a founder-led organisation that accelerates digital transformation, unlocks technology potential, and gives your business a competitive advantage through end-to-end strategic consultancy services and recruitment solutions. Whether you are looking to source talent and scale technology teams or deliver full projects to precise work packages and deliverables, TRIA aligns with your goals, minimises risk, and delivers you sustainable and meaningful services that drive results. It’s our responsibility to use our position... Know more
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