CONFIGURATION & ASSET MANAGER - ITIL
Hybrid
Brussels, Belgium
Full Time
15-10-2024
Job Specifications
WORK ENVIRONMENT
Fujitsu is looking for a Manager Service Operation - CONFIGURATION & ASSET MANAGER for our client an EU Institutions in Brussels.
Freelancer contracts offered.
Certifications required:
ITIL V3 Foundation, ITIL Service Lifecycle or ITIL Service Capability Modules (V3) (or be in an advanced stage of acquiring such certification).
Alternatively: Practitioner Level certifications (V2 or V3).
DESCRIPTION OF TASKS
Configuration & Asset Manager will :
Monitors the performance and capacity of existing asset and configuration management systems (CM) and recommends improvement opportunities and undertakes standard housekeeping and fine tuning under change control
Ensures the integrity and operational performance of the CM systems
Perform day to day activities :
Track, control and report status of all software and infrastructure configuration item changes including software License compliancy in order to minimize the number of quality and compliance issues caused by incorrect or inaccurate configuration of services and assets
Responsible of the asset inventory maintenance. He/She will through the Configuration management ensures that selected components of a service, system or product (the configuration) are identified, base lined and maintained and that changes to them are controlled.
Responsible to initiate discussions between Change Management, CI owner groups and Release management to resolve data and process issues affecting the CI quality of Hardware or Application in the CMDB.
Facilitate the CI "Service" creation and maintenance. This include interaction with the client IT organization (Service Owners Multi-Channel / CI Owners) in order to define the functional CI relationship
Anticipate the life cycle management of CI Class and pro-actively propose Hardware / Software renewal in order to avoid Vendor support model issue and ensure the IT service continuity (stable IT environment for our End users)
Participate to Audit compliancy and perform Configuration item inventory reconciliation process
Report monthly activities related to Configuration Items / CMDB and conduct analysis in order to contribute to the continuous service improvement plan
Advise on the governance of the Configuration and Asset management process (as process Manager)
Contribute to the design, responsible of the implementation, evaluate and improve the CAM process - including related procedures/work instructions/guidelines, training materials, supporting tools
CMDB Lifecycle management reporting & analysis
Contribute to the Continual Service Improvement plan
SPOC for any Asset & Configuration Management service request
About the Company
We bring certainty to the unknown. Through Uvance Wayfinders, we leverage cutting-edge technology to empower our customers to build confidence and set their paths forward. This collaborative journey enables a knowledge ecosystem that delivers better outcomes for businesses, society and the planet, creating a brighter and more sustainable future. Join us on this journey of Wayfinding for new potential. Know more
Related Jobs
- Company Name
- Satellit
- Job Title
- Python Developer
- Job Description
- One of our client is looking for a Python Developer. Responsibilities: Develop, maintain, and operate an automated system for balancing real-time energy supply and demand. Collaborate on design and implementation issues to advance team objectives. Handle production issues from root cause analysis to resolution. Skills and Competences: Proficiency in Python/AirFlow for backend development. Experience with Angular for frontend development. Experience with Docker containers. Software Craftsmanship & Clean Code. Autonomous yet interdependent work style. Clear, concrete, concise, and transparent communication. Pro-active, curious, positive team player. Qualifications University degree required. At least 5 years of professional experience in Python (applying S.O.L.I.D. Principles). Relevant project experience with Docker and Kubernetes. Fluent in English, with French or Dutch as an asset. Knowledge and skills in the energy market industry.
- Company Name
- Falcon Smart IT (FalconSmartIT)
- Job Title
- Field Service Engineers
- Job Description
- Role: Field Service Engineers Location: Brussels 8, Place Marcel Broodthaers, 1060 Saint-Gilles & - London: Temple Mills London Duration: Open for both, but preference is permanent Is it Onsite/Remote/Hybrid: Onsite Language: French/ English No. of Positions: 3 (2-Belgium & 1-UK) Job Description: Deskside Support (Belgium) – Address - Brussels 8, Place Marcel Broodthaers, 1060 Saint-Gilles. · To investigate causes of unexpected server crashes, and service crashes and provide RCA as and when required for hardware failure · Hardware Troubleshooting (Desktop, Laptop, Servers, ticketing Kiosk and Network Devices) · OS installation, upgrade and troubleshooting OS Service pacts/Patches installation for Windows and iOS using Intune · Third parts tools installation as per guidelines and manage Hardware Spare stock · Managing & troubleshooting hardware for windows (x86 & x64) services, iOS and VmwareESXi · Vendor coordination for the replacement of faulty hardware · Raising, handling, and resolving incidents and work order · This is a onsite role and would require to be working from Office and would be able to perform floor walk and report on daily basis. · Create and maintain knowledgebase and central repository for information’s sharing · Knowledge and good understanding of Active Directory Tools and objects (policy, trust, FSMO), DNS, DHCP, Windows (x86 & x64) Group policy etc. · Knowledge of ITIL framework · Knowledge of hardware monitoring tools is an added advantage · Minimum4+ years of experience for Deskside consultant · Excellent communication and conversation skills (Verbal and Written – both French & English) · Should have a great customer handling skills · Able to handle unforeseen situations and able to support Oncall when required during site outage · Few travels across continent locations will be required across the Netherlands, Belgium, and France
- Company Name
- Vivid Resourcing
- Job Title
- PLC Engineer
- Job Description
- PLC Engineer - Ghent Region - Permanent Position My client in the automation machine building industry, focused on the manufacturing of machines for high pressure applications, are looking for an engineer with a passion for PLC programming to join their site in Ghent. Responsibilities: Design, develop, and implement PLC programs to control manufacturing machinery and automated systems. Install & commission machines on site for clients. Develop and maintain HMI applications for monitoring and controlling production processes. Troubleshoot and resolve PLC-related issues, such as communication errors, hardware failures, and software bugs. Provide technical support to production personnel and maintenance teams to optimise machinery performance. Qualifications: Bachelor's degree in Electromechanical Engineering or a related field. A first experience in automation or PLC programming, preferably in machinery manufacturing or industrial automation, is a bonus. Hands-on experience with Tia Portal. Ability to work independently and manage multiple tasks effectively. Dutch & English fluency is required. Benefits: A competitive salary range of €3500 - €6000 per month based on experience. Benefits including a company car, fuel card, hospitalisation insurance, meal vouchers and group insurance. Hybrid and flexible working style. Work with cutting-edge equipment. If you are interested please reach out using the details below: Nicholas Thompson Recruiter at Vivid Resourcing Nic.Thompson@vividresourcing.com +32 (0) 3 318 00 74
- Company Name
- Shinka IT
- Job Title
- Medior Cybersecurity Engineer (H/F/X)
- Job Description
- Shinka IT souhaite agrandir l'équipe en charge de la cybersécurité ! En tant que membre de l'équipe, tu devras être en mesure de répondre de manière adéquate aux incidents tout en travaillant en étroite collaboration avec les autres départements impliqués. Ton rôle Étudier et proposer des améliorations sur les topologies existantes Étudier de nouveaux projets Installer les différents éléments de l'infrastructure Configurer les différents équipements Documenter tes installations Superviser au quotidien les infrastructures des clients (état, gestion des incidents / pannes) Ton profil Tu possèdes au minimum un bachelier en informatique Minimum de 3 ans d'expérience dans un rôle lié à la sécurité, avec un accent sur la réponse et l'analyse des incidents Solide compréhension des protocoles et des technologies de réseau, ainsi que des systèmes d'exploitation. Tu sais travailler en équipe et tenir les délais de production Tu es autonome, méthodique et as un esprit d'analyse reposant sur de bonnes connaissances techniques Tu es flexible dans tes horaires Une ou plusieurs certifications constituent un plus Tu es motivé et dynamique et as envie de rejoindre une équipe jeune et en pleine expansion Connaissances professionnelles de l'anglais technique (niveau eLAO: B2) Tu possèdes le permis B Nous te proposons En nous rejoignant, tu auras la possibilité de développer tes compétences et ton niveau d’expertise par une progression continue et une participation active aux sessions de formation Développer davantage ton rôle de conseil en matière de capacité analytique, de vision hélicoptère de la situation globale et communication avec les différentes parties prenantes, y compris les clients Être reconnu par le client comme étant professionnel dans ton domaine d’expertise Capitaliser sur l’expérience acquise au sein de Shinka IT Utiliser ou apprendre les outils ou méthodologies de la pratique et contribuer activement au développement de ces outils et méthodologies La possibilité d'être entendu et de partager tes connaissances L’accès à des missions qui correspondent à ton expertise actuelle ou la possibilité de te mettre au défi d'apprendre de nouvelles choses Tout ceci avec : Contrat à durée indéterminée Un salaire agrémenté de nombreux avantages extra-légaux suivant ton évolution de fonction (PC, GSM, véhicule de société, Tickets restaurant, Assurance groupe, Assurance hospitalisation ...) Un régime de 39h/sem avec horaires flottants et 6 jours de congés supplémentaires par an N'hésites pas à nous transmettre ta candidature via le formulaire de réponse ou sur rh@shinka.be