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Syntax Consultancy

2nd Line IT Support (Norwich)

On site

Norwich Norwich, United Kingdom

£ 36,000 / year

Full Time

07-01-2025

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Job Specifications

2nd Line IT Support Technician

Permanent

Norwich (Hybrid)

£28,000 - £36,000 (DOE)
2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025.
A chance to join an established IT Services business with hybrid remote working available following successful completion of your probation period.
Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!
Key skills, experience + tasks include:
Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level.
Configuring, setting up + supporting small/medium sized IT networks
Project based work including IT deployments, migrations + upgrades.
Experience with IT Managed Services (MSP) outsourced companies preferred.
Full UK Driving Licence and own transport.
Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.

About the Company

Syntax is a specialist IT & Digital recruiter with a 30+ year track record of successfully connecting talented tech professionals with businesses throughout the UK. Located in Derby, we help organisations become more successful by connecting them to the best IT talent available on the market. We specialise in high-end Contract and Permanent recruitment. We deliver niche skill-sets that other non-specialist agencies struggle to find. Know more

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