Customer Data Analyst
On site
London, United Kingdom
£ 62,000 / year
Full Time
10-01-2025
Job Specifications
Customer Data Analyst
Travel | Loyalty
£55,000 - £62,000
South London - 2 days in the office
The Company:
I'm currently working with a global loyalty and rewards program to hire an Analyst for their growing team. This is a brand new role which will look to tie two parts of the business together and create a holistic view of the customers and how they interact with the business. You will be supporting the global digital and offline program with data and insights across all channels.
As Customer Data Analyst you will:
Create and manage dashboards and reports to track key metrics, enabling the business to evaluate and improve the program, marketing, and product activity.
Collaborate with the team to execute analytical projects focusing on loyalty, customer value, lifecycle stages, cross-group activities, and omnichannel engagement.
Perform data quality checks to ensure data accuracy and consistency throughout the datasets.
Evaluate the performance of campaigns and programs by analysing key indicators, including Incremental and Assisted revenue.
Act as a subject matter expert, proactively addressing business queries and providing insights through both strategic briefs and ad hoc requests to drive customer growth, engagement, and retention.
Requirements:
3 + years of experience working with large volumes customer data
Has experience working on loyalty programs
Experience with visualisation tools such as Tableau or Power BI
Experienced in SQL - Python is desired
If you're interested in this Customer Data Analystopportunity please apply below...
*Rates depend on experience and client requirements
About the Company
We're a leading global recruitment agency, specializing in digital talent and our mission is to create futures to make your life easier. Recruitment is the process of seeking out the best person for a job and the best job for a person. At Salt, not only do we strive for the best today, but to create the best future for all in an ever-changing digital world. We see digital recruitment as working with businesses and candidates through digital disruption, innovation, transformation, and business change. Our consultants are ... Know more
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