BMC TSOM & BHOM Support
Hybrid
United Kingdom
Freelance
08-01-2025
Job Specifications
Provide L3 operational support on TrueSight (TSOM), BHOM , as per agreed SLAs
Hands on experience of managing TSOM and BHOM products, including administration and solutioning.
Experience of migrating from TSOM to BHOM.
Implement, customize, and configure BMC products.
Maintain TSOM Application platform availability as per agreed availability commitment
Integrate BMC products to each other and third-party applications.
Troubleshoot TrueSight application, customizations, integration issues.
Follow the ITIL standard best processes.
Recommend & plan upgrades/patches and roll out of new features
Working knowledge of latest version of BMC Products, various migration tools along with BMC Helix.
Working knowledge of SaaS, Cloud Technologies and various Integrations
Working Knowledge of TrueSight Ops Management, Patrol, TrueSight Synthetic Monitoring, TMART, Entuity, Prometheus, Grafana, Atrium Orchestrator, etc.
Able to design & document the requirements comprehensively to execute the Project Plans.
Ability to automate complex requirements using scripting. Very good troubleshooting skills to debug the scripts - DOS Batch, Power Shell, Perl, Python, Unix Shell script and Java Scripts, etc.
Hard Working, dedicated & effective communication skills.
Provide L2/L3 operational support on BPPM/TrueSight, BMC Server Automation, as per agreed SLAs
Experience in L3 Support, Administration and Development is essential.
Maintain BHOM/TruesSight platform availability as per agreed availability commitment
Assist customer drive adoption of the monitoring solution across the environments
About the Company
Infoplus Technologies UK Limited is a global IT services company focusing on Enterprise solutions and integration services consulting (SAP/Oracle), MRO Master Data Management, software development, product solutions for education segment, and IT consulting services offering outsourcing solutions to enterprises worldwide. Since inception in 2000, Infoplus has focused on a principle to maximize output for its clients and partners through cost-savings, enhanced productivity and quality. Headquartered in the United Kingdom, we... Know more
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