Infoplus Technologies UK Limited

About the Company

Infoplus Technologies UK Limited is a global IT services company focusing on Enterprise solutions and integration services consulting (SAP/Oracle), MRO Master Data Management, software development, product solutions for education segment, and IT consulting services offering outsourcing solutions to enterprises worldwide. Since inception in 2000, Infoplus has focused on a principle to maximize output for its clients and partners through cost-savings, enhanced productivity and quality.

Headquartered in the United Kingdom, we help enterprises globally to plan their investments in technology, design and implement solutions that drive competitive advantage, and deliver or manage critical applications to improve business performance. Our competencies include:

- SAP All-in-One Solution - Implementation, Post Implementation Support & Maintenance
- Oracle E-Business Suite Support Services
- iWisdom, Web Based End-to-End Solution for Educational Institutions
- Custom Application Development Services
- Outsourced Product Development
- Web, Multimedia & Testing Services
- Consulting and Augmentation Services
- Master Data Management
- Data Cleansing
- Business as Usual Cataloging
- Material inspections and plant walkdowns

The Infoplus MDM offshore materials management center is the market-leader in providing high-quality, compliant MRO master data to the world's leading asset-intensive organisations.

Our SAP certified offshore support centres (in India) deliver IT custom application development services cost effectively and end-to-end SAP support to SAP users worldwide.

Infoplus lives up to the client's expectations in providing tailor-made client specific IT solutions and services.

Listed Jobs

Company Name

Infoplus Technologies UK Limited

Job Title

Application Architect

Job Description

Position: Application Architect (Java)
We currently have a vacancy for an Application Architect (Java) fluent in English, to offer his/her services as an expert who will be based in Belgium.

The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site. Your tasks: Development of front and back-end website architecture as well as production of software architecture documents; Analysis of the integration of different information systems; Data analysis and data modelling; Create designs and blueprints of Cloud Architecture; Design and development of architecture components and building blocks using cloud components; Analysis, design and implementations of services and composites in SOA context (BPMN, BPEL, SCA); Production of use case models, software architecture documents, design and analysis models, implementation models. Requirements University degree in IT combined with relevant IT professional experience of 15 years; Proficiency with fundamental front-end languages such as JavaScript, HTML and CSS; Good knowledge with JavaScript frameworks and libraries such as Angular and Bootstrap; Proficiency with back-end languages / frameworks such as Java, PHP, Spring boot, Vaadin, Hibernate; Familiarity with database technology such as Oracle, MongoDB; Knowledge of code versioning tools such as Git or SVN; In depth knowledge of software development methodologies (e.g RUP); Experience of Workflow applications and complex UI interface development;


Good knowledge of architecture best practices and patterns; Good knowledge of microservices and architecture in the cloud; Good knowledge of applications design and modelling tools; Good knowledge of Enterprise Architecture; Good knowledge of Relational DBMS and business process analysis; Knowledge of interoperability technology (web services, message oriented middleware, service oriented bus, event architecture);

Excellent command of the English language

Brussels Region, Belgium

On site

16-12-2024

Company Name

Infoplus Technologies UK Limited

Job Title

D365 CRM Solution Designer/Architect

Job Description

Job Spec:
This role is for a hands-on Solution Design Lead / Senior D365 Developer for the Microsoft Dynamics CRM with key responsibility for Solution Analysis and Design of D365 CRM solution components, as well as providing leadership of D365 development/coding as part of a team of Offshore developers.
Must have understanding and hands on experience of MS Dynamics CRM Online/365 and all aspects of the Dynamics CRM development having been responsible for functional analysis/technical design/development. Balance various types of work items and projects, prioritizing D365 solution design as well as development activities /request.
A demonstrable track record of getting things done whilst managing competing pressures and deadlines and retaining an eye for detail and quality with CRM solution and related coding developed offshore as part of D365 solution delivery.
Strong analysis skills with an understanding of how to effectively translate business/functional requirements (user stories/needs) to the optimal D365 CRM solution design.
Good communicator able to clearly discuss and convey technical details with client and internal teams. Experience working in Agile teams, working on multiple workstreams i.e. BAU (CR/Bugs), custom projects.
Responsive and adaptive to change and quick adoption of new CRM systems/tools/capabilities, support, and training. Develop own skills and knowledge through ongoing learning and research as well as formal training where required.

Key skills will include:
Minimum 10 years of proven MS Dynamics Online/365 Solution design experience (functional/technical)
Proven MS Dynamics Online/365 development/coding experience
Design & Development Lead experience
Experience as Solution designer/ Architect- expected to Design, collaborate, and challenge Requirements to arrive at best possible Project outcome.
Microsoft Dynamics 365 CRM (CE) and Power Platform development and configuration, advanced customization
Worked on Custom controls with reference to PCF controls and PowerApp CLI.
C#, JavaScript, Typescript, React.js, Fluent UI, Custom controls
UX & CSS
Experience in use of key IDE – Visual Studio 2019, VS Code
Extending Dynamics CRM Online/365 with plugins and complex workflows using C#
Extending Dynamics CRM Online/365 with JavaScript
Strong understanding of systems and data integration management across business systems utility tools
Good understanding and use of Web APIs, implementation and testing
Microsoft Azure & Azure API Management Services
Experience in use of SQL Server Integration Services (SSIS) and Data flows, Data Migration and Data fixes
CRM Deployments & CI/CD
Deep understanding of coding best practices and performing Technical Code Review
Understanding of distributed architecture and microservices.
Experience of working with DevOps (ADO) in Agile environment - Development Sprint expectations (Planning, Work Items (US, Task, Bugs), Technical Analysis, Design, Build, Test, Bugs fix)
Insurance domain experience is highly desirable

Stratford-Upon-Avon, United Kingdom

Remote

17-12-2024

Company Name

Infoplus Technologies UK Limited

Job Title

Service Desk Analyst

Job Description

In conjunction with the Purpose of the Role' statement above, the job incumbent will be required to delivery such services on an operational rotated 365 days in a shift working basis including Weekend and Night shift.
Keying the incidents from Client ticket system to Partners ticket system and vice versa
Coordinate end to end with various parties for printer incident closure within SLA
Pro-actively assist customers to avoid or reduce problem recurrence
Act as an escalation point agent when difficult or controversial calls/tickets that are received.
Provide and assist other analysts
Review and acknowledge service requests as per process
Take overall responsibility for service request handling
Act as a further escalation point for the coordinators.
To act as a single point of contact for phone calls, chat, portals, and emails etc. from staff regarding IT issues and queries
Responsible for troubleshooting IT related issues such as but not limited to software/applications to hardware, such as desktops, laptops, printers, and Phones of the accounts designated users
Log all customer contacts in tool provided and take ownership of incidents to their desired conclusion
Installation of all applications and resetting passwords to all enterprise applications
Escalate unresolved calls to various application and infrastructure support teams
Closely monitor and meet ticket SLA targets
Effective time/task management, as well as the ability to be flexible and creative on any given task
Operating within a 24*7*365 as per agreed shift Rota
Willingness to take on extra responsibility, as and when required
Responsible for monitoring and maintaining defined SLA's
Identify process improvement opportunities
Handle contacts in a professional manner with utmost quality
Work as a backup for other functional teams when necessary.
Perform Quality analysis when required
Responsible for aged ticket follow up and closure
Create Knowledge articles on common issues
Act as the designated backup for Incident Manager when reasonably instructed to do so
Monitor alerts related to components of infrastructure
Responding to the alerts
Follow the process and procedures that are introduced but not limited to the above points.
Apply temporary/permanent fixes, as required to eliminate issues
Collaborate with other departments and team members to implement procedures, methods, and best practices.
Stay updated about the latest information and apply that to the job
Key Skills/Knowledge:
Process Must be certified Security Cleared - Essential
Must be ITIL certified - Preferred
Quantifiable experience of operating in a face paced moving client facing engagement - Essential
In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues - Essential
Constantly seeks to improve technical knowledge and research new product capabilities - Essential
Possess excellent inter-personnel skills - Essential
Possess excellent soft skills, verbal and written communication skills - Essential
Willingness to participate and lead project meetings with the customer on request - Essential
Sound technical knowledge across the ITSM tools, applications including MS Office, Skype for business, etc.
Knowledge on Scripting will be an added advantage
Flexibility Available to support in Night shift (12 hour working for 4 days and 4 days week off), or another Rota, if required
Willingness to work on weekends on other shifts on a rotational basis if required

Cheshire, United Kingdom

On site

18-12-2024

Company Name

Infoplus Technologies UK Limited

Job Title

SC Active Data Engineer

Job Description

Role: Data Engineer
Skill set:
• Informatica – Dev and admin
• Datawarehouse
• PL/SQL
• Writing complex SQLs, generate reports from Data warehouse
• Working on new projects and to provide BAU support (live support)
• Possibly Land Management System (LMS) experience
• Possibly Defra experience
• Current solution is on-prem, so Cloud knowledge is not mandatory but good to have

London, United Kingdom

Hybrid

19-12-2024