Position: .NET Developer -Location: Brussels,Belgium onsiteat the office Your tasks: Develop and maintain applications in accordance with specifications and technical best practices and requirements analysis; Create process and data models, draw up technical specifications, build prototypes; Investigate technical solutions which meet a list of requirements and standards; Develop unit and integration test suites, plans and programs; Define and integrate technological components or applications and produce technical and user documentation; Assist business users of the system and deployment and configuration of the system; Take part in application support by investigating issues (3rd level support etc.) Requirements Master's degree in IT or relevant discipline, combined with minimum 8 years of relevant working experience in IT; Experience in server and client-based libraries and technologies relating to .NET JavaScript, Oracle DB, Scripting languages, servlet containers etc; Experience in application development in .Net; Experience with UML or Case Tools and relational databases; Knowledge of web standards, CSS-based design, cross-browser compatibility; Knowledge of REST and working with APIs, developing APIs and Kubernetes; Knowledge of issue-tracking and ticketing tools, application integration and database management system; Experience with AGILE, Scrum or DevOps would be considered an asset; Excellent command of the English language.

Provide L3 operational support on TrueSight (TSOM), BHOM , as per agreed SLAs Hands on experience of managing TSOM and BHOM products, including administration and solutioning. Experience of migrating from TSOM to BHOM. Implement, customize, and configure BMC products. Maintain TSOM Application platform availability as per agreed availability commitment Integrate BMC products to each other and third-party applications. Troubleshoot TrueSight application, customizations, integration issues. Follow the ITIL standard best processes. Recommend & plan upgrades/patches and roll out of new features Working knowledge of latest version of BMC Products, various migration tools along with BMC Helix. Working knowledge of SaaS, Cloud Technologies and various Integrations Working Knowledge of TrueSight Ops Management, Patrol, TrueSight Synthetic Monitoring, TMART, Entuity, Prometheus, Grafana, Atrium Orchestrator, etc. Able to design & document the requirements comprehensively to execute the Project Plans. Ability to automate complex requirements using scripting. Very good troubleshooting skills to debug the scripts - DOS Batch, Power Shell, Perl, Python, Unix Shell script and Java Scripts, etc. Hard Working, dedicated & effective communication skills. Provide L2/L3 operational support on BPPM/TrueSight, BMC Server Automation, as per agreed SLAs Experience in L3 Support, Administration and Development is essential. Maintain BHOM/TruesSight platform availability as per agreed availability commitment Assist customer drive adoption of the monitoring solution across the environments

A solution has been developed using Power BI, Power Apps, Power Automate, SharePoint and custom database. The backend of the system stores data on SharePoint lists. The use of SharePoint lists has proven to be wholly inadequate for the scale of data required by the CCTRS application therefore a transition to a revised Dataverse data source is being proposed. The project will rebuild the data storage in Dataverse, amend all the Power Automate flows and canvas Power App screens to work with the new data source. Now, the SharePoint lists are structured poorly. If we want to achieve the benefits from using Dataverse we’ll need to do a bit more in terms of data modelling. The proposed activity involves the data architect sitting down with the developer and taking the lead on designing a data model and supporting the Dataverse entity design

Role: Data Engineer Skill set: • Informatica – Dev and admin • Datawarehouse • PL/SQL • Writing complex SQLs, generate reports from Data warehouse • Working on new projects and to provide BAU support (live support) • Possibly Land Management System (LMS) experience • Possibly Defra experience • Current solution is on-prem, so Cloud knowledge is not mandatory but good to have

In conjunction with the Purpose of the Role' statement above, the job incumbent will be required to delivery such services on an operational rotated 365 days in a shift working basis including Weekend and Night shift. Keying the incidents from Client ticket system to Partners ticket system and vice versa Coordinate end to end with various parties for printer incident closure within SLA Pro-actively assist customers to avoid or reduce problem recurrence Act as an escalation point agent when difficult or controversial calls/tickets that are received. Provide and assist other analysts Review and acknowledge service requests as per process Take overall responsibility for service request handling Act as a further escalation point for the coordinators. To act as a single point of contact for phone calls, chat, portals, and emails etc. from staff regarding IT issues and queries Responsible for troubleshooting IT related issues such as but not limited to software/applications to hardware, such as desktops, laptops, printers, and Phones of the accounts designated users Log all customer contacts in tool provided and take ownership of incidents to their desired conclusion Installation of all applications and resetting passwords to all enterprise applications Escalate unresolved calls to various application and infrastructure support teams Closely monitor and meet ticket SLA targets Effective time/task management, as well as the ability to be flexible and creative on any given task Operating within a 24*7*365 as per agreed shift Rota Willingness to take on extra responsibility, as and when required Responsible for monitoring and maintaining defined SLA's Identify process improvement opportunities Handle contacts in a professional manner with utmost quality Work as a backup for other functional teams when necessary. Perform Quality analysis when required Responsible for aged ticket follow up and closure Create Knowledge articles on common issues Act as the designated backup for Incident Manager when reasonably instructed to do so Monitor alerts related to components of infrastructure Responding to the alerts Follow the process and procedures that are introduced but not limited to the above points. Apply temporary/permanent fixes, as required to eliminate issues Collaborate with other departments and team members to implement procedures, methods, and best practices. Stay updated about the latest information and apply that to the job Key Skills/Knowledge: Process Must be certified Security Cleared - Essential Must be ITIL certified - Preferred Quantifiable experience of operating in a face paced moving client facing engagement - Essential In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues - Essential Constantly seeks to improve technical knowledge and research new product capabilities - Essential Possess excellent inter-personnel skills - Essential Possess excellent soft skills, verbal and written communication skills - Essential Willingness to participate and lead project meetings with the customer on request - Essential Sound technical knowledge across the ITSM tools, applications including MS Office, Skype for business, etc. Knowledge on Scripting will be an added advantage Flexibility Available to support in Night shift (12 hour working for 4 days and 4 days week off), or another Rota, if required Willingness to work on weekends on other shifts on a rotational basis if required

Job Spec: This role is for a hands-on Solution Design Lead / Senior D365 Developer for the Microsoft Dynamics CRM with key responsibility for Solution Analysis and Design of D365 CRM solution components, as well as providing leadership of D365 development/coding as part of a team of Offshore developers. Must have understanding and hands on experience of MS Dynamics CRM Online/365 and all aspects of the Dynamics CRM development having been responsible for functional analysis/technical design/development. Balance various types of work items and projects, prioritizing D365 solution design as well as development activities /request. A demonstrable track record of getting things done whilst managing competing pressures and deadlines and retaining an eye for detail and quality with CRM solution and related coding developed offshore as part of D365 solution delivery. Strong analysis skills with an understanding of how to effectively translate business/functional requirements (user stories/needs) to the optimal D365 CRM solution design. Good communicator able to clearly discuss and convey technical details with client and internal teams. Experience working in Agile teams, working on multiple workstreams i.e. BAU (CR/Bugs), custom projects. Responsive and adaptive to change and quick adoption of new CRM systems/tools/capabilities, support, and training. Develop own skills and knowledge through ongoing learning and research as well as formal training where required. Key skills will include: Minimum 10 years of proven MS Dynamics Online/365 Solution design experience (functional/technical) Proven MS Dynamics Online/365 development/coding experience Design & Development Lead experience Experience as Solution designer/ Architect- expected to Design, collaborate, and challenge Requirements to arrive at best possible Project outcome. Microsoft Dynamics 365 CRM (CE) and Power Platform development and configuration, advanced customization Worked on Custom controls with reference to PCF controls and PowerApp CLI. C#, JavaScript, Typescript, React.js, Fluent UI, Custom controls UX & CSS Experience in use of key IDE – Visual Studio 2019, VS Code Extending Dynamics CRM Online/365 with plugins and complex workflows using C# Extending Dynamics CRM Online/365 with JavaScript Strong understanding of systems and data integration management across business systems utility tools Good understanding and use of Web APIs, implementation and testing Microsoft Azure & Azure API Management Services Experience in use of SQL Server Integration Services (SSIS) and Data flows, Data Migration and Data fixes CRM Deployments & CI/CD Deep understanding of coding best practices and performing Technical Code Review Understanding of distributed architecture and microservices. Experience of working with DevOps (ADO) in Agile environment - Development Sprint expectations (Planning, Work Items (US, Task, Bugs), Technical Analysis, Design, Build, Test, Bugs fix) Insurance domain experience is highly desirable

Position: Application Architect (Java) We currently have a vacancy for an Application Architect (Java) fluent in English, to offer his/her services as an expert who will be based in Belgium. The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site. Your tasks: Development of front and back-end website architecture as well as production of software architecture documents; Analysis of the integration of different information systems; Data analysis and data modelling; Create designs and blueprints of Cloud Architecture; Design and development of architecture components and building blocks using cloud components; Analysis, design and implementations of services and composites in SOA context (BPMN, BPEL, SCA); Production of use case models, software architecture documents, design and analysis models, implementation models. Requirements University degree in IT combined with relevant IT professional experience of 15 years; Proficiency with fundamental front-end languages such as JavaScript, HTML and CSS; Good knowledge with JavaScript frameworks and libraries such as Angular and Bootstrap; Proficiency with back-end languages / frameworks such as Java, PHP, Spring boot, Vaadin, Hibernate; Familiarity with database technology such as Oracle, MongoDB; Knowledge of code versioning tools such as Git or SVN; In depth knowledge of software development methodologies (e.g RUP); Experience of Workflow applications and complex UI interface development; Good knowledge of architecture best practices and patterns; Good knowledge of microservices and architecture in the cloud; Good knowledge of applications design and modelling tools; Good knowledge of Enterprise Architecture; Good knowledge of Relational DBMS and business process analysis; Knowledge of interoperability technology (web services, message oriented middleware, service oriented bus, event architecture); Excellent command of the English language