Microsoft 365 Support Engineer
On site
London, United Kingdom
Freelance
15-10-2024
Job Specifications
As a Microsoft 365 Engineer, you will manage, maintain, and optimise M365 technologies to ensure top service delivery, cost-efficiency, and security. You'll support all M365 products, helping the organisation maximise their use. Collaborating with the ICT Service Delivery team, you'll help build modern, scalable, and secure IT systems. Your role will involve managing, maintaining, and recommending best practices for Microsoft 365 services like Exchange, Teams, SharePoint and OneDrive. You will promote the toolset's use across the organisation to boost productivity and efficiency.
We are seeking candidates with expert knowledge of M365 technologies, including Exchange, OneDrive, Teams, SharePoint, Power Platform, Microsoft 365 Admin Center, Azure Services, and experience in turning business requirements into technical milestones.
Key daily activities:
Monitor, administer and manage Microsoft 365 services, including Entra ID, Exchange Online/On-Prem, SharePoint, Teams, and Intune
Ensureservice availability, performance, and security
Investigate and resolve faults in services
Implement preventative measures and providing advice on solutions
Configure collaboration features, permissions, and access controls
Use PowerShell or other Scripting languages to automate repetitive tasks
Create and maintain scripts for provisioning, user management, and reporting
Perform administration, maintenance and system tasks such as testing, and applying updates, patches, and feature releases to Microsoft 365 services
Document configurations, procedures, and best practices
Optimise licensing and subscription costs
Mentor and lead less experienced members of the team to develop skills across the team
Key requirements:
Expert knowledge of Microsoft 365 technologies including Exchange, OneDrive for Business, Teams, SharePoint, Power Platform, Microsoft 365 Admin Centre and Azure Services
Expert knowledge of Exchange Online, on-premises Exchange and hybrid Exchange environments
Working knowledge of enterprise mobility & security - Intune MDM & MAM, Entra ID, Identity, Information Protection, Threat Protection, Cloud App Security
Microsoft Teams implementation, governance, administration Microsoft Teams voice and video services
Active Directory/Entra ID management
Knowledge of Microsoft licencing and experience of managing Microsoft licencing and Azure subscriptions
365/Azure service health monitoring
Experience of using PowerShell
Experience in translating business requirements into tangible technical milestones
Strong experience leading implementation projects of Microsoft 365 workloads and new features
DV highly desirable; candidates with active DV clearance will be fast-tracked.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.
If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.
As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
About the Company
Join Triumph Consultants: A Leading Partner in Public Sector Recruitment Since 2000, Triumph Consultants Limited has grown from a specialist in local government services to a top recruitment firm, trusted by public sector organisations and private companies across the UK. With 20+ years of experience, we provide staffing solutions that meet the unique demands of public service. What We Offer: Temporary & Contract Staffing: We supply skilled professionals to over 250 public sector clients, including local authorities, emer... Know more
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