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Talent Smart Ltd

Business Process Analyst

On site

Oxford, United Kingdom

£ 500 / day

Freelance

16-12-2024

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Job Specifications

We are seeking a dynamic and results-driven Business Process Lead to spearhead the optimization of our business processes in a B2B consumer retail environment. The ideal candidate will focus on streamlining workflows, improving efficiency, and aligning operations with our strategic goals. This role requires a blend of analytical skills, change management expertise.
Key Responsibilities Process Analysis and Mapping
Analyse current business processes across departments (eg, sales, supply chain, customer support).
Develop comprehensive process maps to document workflows, dependencies, and inefficiencies.
Process Improvement
Identify areas for improvement using data-driven methodologies (eg, Lean, Six Sigma).
Design and implement streamlined processes that enhance efficiency and reduce costs.
Ensure processes are scalable and adaptable to evolving business needs.
Cross-Functional Collaboration
Partner with stakeholders across Sales, Marketing, Supply Chain, and IT to align process improvements with business objectives.
Facilitate workshops to gather input, validate changes, and drive consensus.
Technology Integration
Recommend and oversee the integration of technology solutions to automate and optimize business processes.
Collaborate with IT to implement tools such as ERP, CRM, and analytics platforms.
Change Management
Develop and execute change management strategies to ensure smooth adoption of new processes.
Conduct training sessions and provide documentation for stakeholders.
Performance Measurement and Reporting
Establish key performance indicators (KPIs) to monitor process improvements.
Prepare and present regular reports to leadership on process performance and ROI.
Qualifications
Educational Background:
Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
Master's degree or MBA is preferred.
Professional Experience:
5+ years of experience in business process improvement, preferably within the B2B consumer electronics industry.
Proven track record in leading cross-functional process improvement initiatives.
Technical Skills:
Proficient in process modelling tools (eg, Visio, Lucidchart).
Familiarity with ERP/CRM systems (eg, SAP, Salesforce).
Expertise in data analysis using Excel, SQL, or BI tools (eg, Tableau, Power BI).
Certifications (Preferred):
Lean Six Sigma (Green Belt/Black Belt).
Project Management (PMP, PRINCE2).
Key Skills and Competencies
Analytical Thinking: Ability to dissect complex processes and identify root causes of inefficiencies.
Problem-Solving: Strong capability to design innovative, practical solutions for process challenges.
Change Management: Expertise in driving change and ensuring organizational buy-in for new processes.
Communication: Excellent written and verbal communication skills to interact with diverse stakeholders.
Leadership: Proven ability to lead cross-functional teams and influence without authority.
Technical Acumen: Adept at understanding and leveraging technology for process optimization.
Start in January 2025 - £500 per day outside IR35

About the Company

Talent Smart was formed in response to feedback from clients who declared that they were looking for a different customer experience and wanted a long term partner that could help progressive organisations engage with expert talent. Our intention is to create long term sustainable relationships based on first class customer service, fast feedback loops and attention to detail, together with an extensive range of value added services for both clients and contractors to assist people to achieve their career and business goals... Know more

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