Level 3 Mac Support Desktop Engineer (Jamf 300, Mac) - London
On site
London, United Kingdom
£ 450 / day
Freelance
18-12-2024
Job Specifications
Level 3 Mac Support Desktop Engineer (Jamf 300, Mac) - Finance - London/hybrid
Day rate: £350 - £450 (inside IR35)
Duration: 12 months
Start: Now
My client is looking for a level 3 Mac Desktop Engineer to join on a freelance basis. This is a London based hybrid role 2 - 3 days per week.
Responsibilities:
* Provide technical support for Mac and Windows desktop environments.
* Troubleshoot and resolve hardware and software issues on MAC and Windows devices.
* Administer and manage JAMF for Mac device management.
* Develop and maintain scripts to automate tasks and improve efficiency.
* Assist with the deployment and configuration of software and updates.
* Collaborate with other IT team members to ensure seamless support and service delivery.
* Maintain accurate documentation of support activities and solutions.
* Provide training and support to end-users on Mac and Windows systems.
* Act as third line of support for escalated technical issues, ensuring timely and effective resolution.
Requirements:
* Proven experience as a Mac Support Desktop Engineer or similar role.
* Strong knowledge of Mac OS and Windows operating systems.
* Experience with Jamf administration and management.
* Jamf 300 certification preferred. Certification will need to be obtained within the first 3 months.
* Proficiency in Scripting languages such as Bash, Python, or PowerShell.
* Excellent troubleshooting and problem-solving skills.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Relevant certifications (eg, Apple Certified Support Professional, JAMF Certified).
*Rates depend on experience and client requirements
About the Company
We're a leading global recruitment agency, specializing in digital talent and our mission is to create futures to make your life easier. Recruitment is the process of seeking out the best person for a job and the best job for a person. At Salt, not only do we strive for the best today, but to create the best future for all in an ever-changing digital world. We see digital recruitment as working with businesses and candidates through digital disruption, innovation, transformation, and business change. Our consultants are ... Know more
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