cover image
British Airways

British Airways

www.ba.com

5 Jobs

30,655 Employees

About the Company

As a global airline and the UK’s flag carrier, British Airways has been flying its customers to where they need to be for more than 100 years. The airline connects Britain with the world and the world with Britain, operating one of the most extensive international scheduled airline route networks together with its joint business, codeshare and franchise partners.

Together with its affiliates, British Airways operates to around 200 destinations in over 75 countries throughout Europe, North America, South America, Asia, Africa and Australia.

In September 2021, British Airways launched its sustainability programme, BA Better World, committing to put sustainability at the heart of everything it does and with a clear roadmap to achieve net zero carbon emissions by 2050.

Unfortunately, we're unable to answer any specific customer service queries here. If you need to contact someone about our service or need immediate assistance, please DM us directly on Instagram, Facebook or X.

Listed Jobs

Company background Company brand
Company Name
British Airways
Job Title
Tribe Lead - Platform
Job Description
A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Tribe Lead – Platform

Join British Airways as a Tribe Lead – Platform and take the helm of building and evolving the digital backbone that powers our customer-facing products and internal systems. This role is your opportunity to lead platform strategy, drive innovation, and enable scalability and resilience across our technology estate.

What You’ll Do

Define and lead the strategy for the platform tribe, covering core services, APIs, integrations, and shared infrastructure.
Own the delivery of platform capabilities that empower other product teams and ensure business agility.
Partner closely with Technology & Architecture to align platform evolution with enterprise architecture.
Manage priorities across identity, payments, content management, security, and scalability.
Drive modernisation through cloud-first, API-led development and continuous delivery principles.
Balance technical vision with practical delivery, ensuring robustness, compliance, and performance.

What You’ll Bring To British Airways

A strategic mindset with a deep understanding of platform thinking and digital foundations.
Proven ability to lead technical teams and collaborate across disciplines.
Strong grasp of modern technology stacks, integration frameworks, and DevOps principles.
A structured, pragmatic approach to delivery in complex, regulated environments.

Your Experience

Experience leading platform product teams or enterprise-scale tech modernisation programmes.
Strong background in API strategy, security, cloud infrastructure, and enterprise platforms.
Proven success working in agile environments with a focus on enablement and scalability.

Ready to Build the Future?

If you’re excited to shape the platforms that underpin everything we do, apply now and help British Airways build a smarter, stronger digital future.

What We Offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Hounslow, United Kingdom
On site
01-04-2025
Company background Company brand
Company Name
British Airways
Job Title
Senior Product Owner - Nexus
Job Description
A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Senior Product Owner (Nexus)

Join our Commercial team at British Airways as a Senior Product Owner, where you’ll drive the development and success of our Nexus platform. In this impactful role, you will champion the product vision, manage the product backlog, and steer cross-functional teams toward delivering outstanding customer and business value. As the key liaison between leadership, collaborators, customers, and developers, you’ll play a pivotal role in crafting British Airways’ future digital experience.

What You’ll Do

Define and communicate a compelling product vision that aligns with business strategy and customer needs.
Lead one or more cross-functional teams, ensuring clear priorities and alignment to deliver maximum value.
Own and refine product backlogs, using data and insights to guide decision-making and improve user outcomes.
Collaborate with design and research teams to champion customer-centric development.
Work with partners to manage expectations, nurturing positive relationships across departments to drive alignment and impact.
Advocate for agile standard methodologies, supporting continuous delivery and improvement.
Monitor product performance and return on investment, ensuring delivery meets both user expectations and business objectives.
Engage in sprint planning and product ceremonies, championing product excellence and team momentum.
Mentor product colleagues and support the evolution of the product lifecycle at British Airways.

What You’ll Bring To British Airways

An attitude that prioritizes innovation and putting customers first.
Excels in navigating uncertain situations and is motivated by achieving results.
Strong communication and collaboration skills with the ability to simplify complexity.
An ability to balance strategic vision with hands-on delivery and team support.
Curiosity, creativity, and an entrepreneurial spirit to challenge the status quo.

Your Experience

Deep product ownership expertise gained in complex, fast-paced environments — ideally in technology or travel-focused sectors.
Proven track record of leading successful product launches and managing high-value, business-critical initiatives.
Familiarity with modern software development practices and technologies (e.g., APIs, React, CI/CD).
Skilled in applying data and customer research to drive product decisions and innovation.
Proficiency in Agile methodologies and backlog management.

What We Offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Hounslow, United Kingdom
On site
01-04-2025
Company background Company brand
Company Name
British Airways
Job Title
Data Scientist – Ops Excellence
Job Description
A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Data Scientist – Ops Excellence

Join our dynamic Operations team at British Airways as a Data Scientist – Ops Excellence, where you will play a key role in leveraging data-driven models and analytics to enhance operational decision-making. This is an exciting opportunity to work at the heart of a fast-paced environment, developing innovative solutions that drive efficiency and performance.

What You’ll Do

Develop and implement quantitative models and data products to tackle key business challenges.
Apply predictive (ML, AI) and prescriptive analytics at scale to support digital tools in a production environment.
Create new metrics, reports, and dashboards that leverage historical, live, and predictive data.
Extract and integrate data from multiple sources to generate actionable insights for digital tools.
Become a subject matter expert on data integrity and pipelines, ensuring accuracy and reliability.
Collaborate closely with cross-functional teams to understand complex business processes and develop digital tools to support them.
Identify and structure ill-defined business problems, shaping analytical projects to address key priorities.
Manage a portfolio of projects within an agile product team, focusing on delivering value quickly.
Clearly communicate technical insights to both technical and non-technical stakeholders.
Influence decision-makers with data-driven recommendations that impact BA’s operational strategy.
Stay at the forefront of data science advancements, continuously improving methodologies and technologies.

What You’ll Bring To British Airways

A numerate and analytical mindset with a strong passion for data-driven problem-solving.
Proactive approach with a can-do attitude and the ability to adapt in a fast-moving environment.
Strong collaboration and communication skills, with an ability to influence diverse stakeholders.
Self-motivated, action-oriented, and comfortable making data-backed decisions.
Ability to stay resilient under pressure, demonstrating flexibility in dynamic situations.

Your Experience

Strong Python skills (required) and experience with other programming languages (preferred).
Proficiency in SQL, including the ability to write well-structured queries and prototype new metrics.
Advanced analytical capabilities, with expertise in data science, machine learning, and operational research techniques.
Experience developing and deploying models in a production environment.
A numerate degree with a strong focus on data science, analytics, or operational research, or equivalent professional experience.

Ready to take off with British Airways?

If you’re passionate about leveraging data science to drive operational excellence, we’d love to hear from you. Apply now and be part of our journey!

What We Offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Hounslow, United Kingdom
On site
01-04-2025
Company background Company brand
Company Name
British Airways
Job Title
AWS Cloud Infrastructure Lead
Job Description
A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: AWS Cloud Infrastructure Lead

Join the technology team at British Airways as a Lead Cloud Engineer and contribute to crafting secure and scalable cloud infrastructure solutions. This role focuses on influencing the direction of our cloud ecosystem.

What You’ll Do

Design, develop, and implement end-to-end AWS cloud infrastructure solutions, ensuring scalability, resilience, and alignment with business objectives.
Lead the development of cloud infrastructure across SaaS, PaaS, and IaaS platforms, promoting standard methodologies in coding, testing, deployment, and operations.
Collaborate closely with tech and internal collaborators to assess solution options, including off-the-shelf and custom, through prototyping and cost evaluation.
Produce and maintain logical and physical cloud architectures, guiding technical policy and test strategy decisions.
Build robust, automated test environments, promoting a culture of Continuous Integration and Continuous Deployment.
Embed DevSecOps ways of working into cloud engineering processes, ensuring security and compliance at every layer.
Coach and mentor junior engineers, encouraging collaboration, learning, and innovation across the team.

What You’ll Bring To British Airways

Deep expertise in AWS infrastructure and a passion for bringing to bear its services to build innovative solutions.
Strong understanding of cloud infrastructure design, including experience with SaaS, PaaS, and IaaS.
The ability to navigate ambiguity and tackle sophisticated business problems with innovative, data-informed thinking.
Excellent collaborator leadership skills and a collaborative, communicative approach to delivery.
Leadership presence with the ability to influence, encourage, and inspire change across teams and partners.

Your Experience

Proven track record in the technical design, build, test, and support of large-scale or sophisticated AWS-based infrastructure solutions.
Extensive experience developing cloud services in agile or DevSecOps environments, with a focus on automation and continuous improvement.
Hands-on experience in programming, scripting, and infrastructure-as-code practices.
Proven success working with cross-functional teams in a fast-paced, evolving environment.
Experience translating high-level business requirements into scalable, secure, and resilient cloud architecture.

What We Offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Hounslow, United Kingdom
On site
02-04-2025