Arqiva

About the Company

Arqiva is at the heart of the broadcast and utilities sectors in the UK and internationally, providing critical data, network and communications services.

We work in partnership with our customers – major broadcasters and utilities like the BBC, ITV, Sky, Global, Bauer, Thames Water and Anglian Water – to meet everyone’s demand for information, content and entertainment and enabling a switched-on world to flow.

We are the only supplier of national terrestrial television and radio broadcasting services in the UK, consistently delivering digital TV, analogue and digital radio to people in all four corners of the country. We distribute over 1,000 channels internationally using our fibre and satellite infrastructure. Our advanced, secure and dedicated networks are also supporting the management of critical data for a range of smart metering networks in the energy and water sectors.

Listed Jobs

Company Name

Arqiva

Job Title

Software Engineer

Job Description

Job Description

Location We operate a flexible, hybrid working environment with the candidate required to travel to either our Winchester or London office once or twice a week.

We offer

Up to £60K base salary
6% pension contribution
Private Medical
25 days annual leave
Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

Overview

Contributes significantly to coding, testing, and maintaining software systems, with a focus on technical excellence and collaborative problem-solving. This is a professional role for individuals with significant experience in software engineering

Accountabilities

Contributes actively to the development and delivery of software features and bug fixes
Ensures code quality by writing and executing comprehensive tests
May leads the development work within a smaller project or cross functional product team
Coach and mentor more junior members of the team (incl Graduate and Intern engineers)
Writes clean, scalable, and testable code
Participates in code reviews to learn best practices and coding standards
Participates in the technical testing of code
Contributes to the development of features or bug fixes
Stays up to date with the latest industry trends, technologies, and best practices in software engineering to continuously improve personal skills and the quality of products.

Skills

Demonstrates strong software development skills with an ability to write efficient, clean, and maintainable code
Possesses effective collaboration skills and the ability to work within a team to solve complex problems
Exhibits strong analytical skills with a methodical approach to troubleshooting and debugging
Proficient in multiple programming languages and development tools relevant to Arqiva’s technology stack
Familiarity with programming languages commonly used in the industry
Good problem solving, analytical and logical skills to troubleshoot and solve complex software problems
Good written and verbal communication skills, necessary for effective teamwork, documentation, and stakeholder engagement

Knowledge & Experience

A few years of experience in a software development role with a proven track record of delivering quality software solutions
Experience work in cross functional teams and building products and platforms

Qualifications

Science/Computer Science degree or relevant industry experience

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!

Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!

United Kingdom

Remote

18-03-2025

Company Name

Arqiva

Job Title

Director of Service Operations

Job Description

Overview

JOB DESCRIPTION

Delivers the vision for Arqiva service operations, for all Arqiva products and solutions, in accordance with the service strategy, in the UK & abroad, including ensuring meeting product, service and contractual SLAs, and high levels of customer satisfaction.

Location Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required

The role

Executes the vision for service operations, both in the UK and abroad, meeting product, service and contractual SLAs, and high levels of customer satisfaction
Leads and drives transformational change to ways of working in the function, including leading establishment of national first line support, and leading innovative changes to ways of working, skills, organisation, processes, systems, to drive scalability and standardisation
Designs, puts in place and oversees effective service governance across the end to end contractual service, including for all incidents, problem, change, configuration management, ensuring aligned agreements with internal functions and all 3rd parties deliver to the standards required, and externally with customers, so that end to end SLAs are delivered and they feel service is reliable, transparent and well managed
Builds Arqiva service reputation externally as our SME at a sector/industry level. Supports strategic discussions and key relationship development with major customers and suppliers, builds Arqiva’s external reputation for service at an industry level
Oversees day to day service performance, intervening in the most complex and impactful problems as and when required.
Drives a culture of continuous improvement across all service operations sites, teams and performance whether in the UK or abroad, and collaborates with international 3rd parties to deliver service performance
Puts in place a framework to deliver effective financial control and governance for operational and capitalised costs within the function
Creates followship inspires and creates energy and belief in teams pan-Arqiva by communicating meaningfully, builds diverse teams and empowers people to promote high colleague engagement, manages succession and builds capability in the team.
Brings the outside in brings new contacts, ideas and approaches to Arqiva to challenge existing ways of working and mindsets; encourages experimentation and creativity to enhance delivery for our customers

The person

Extensive experience of leading national service delivery, ideally for broadcast infrastructure, utilities infrastructure or in telecoms, for comparable B2B customer base, with a substantial period spent in senior people management roles leading significant teams
In-depth knowledge of use of telemetry and application / use in service operations and how recent advancements can be leveraged to benefit operations, customers and Arqiva
Experience of setting a service operations vision for a “brownfield” operation, then leading the implementation of significant changes to ways of working, e.g. standardisation, automation , including across org, people, sites, kit, tech and process, with evidence of delivering tangible benefits

You will be an expert in

Service operations strategy
Service operations management
Service level management
Incident management
Customer management
Continuous improvement

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!

Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

Our focus for 2025 is to Win, Grow, Go Faster – find out more, contact us and apply!

Winchester, United Kingdom

On site

23-03-2025

Company Name

Arqiva

Job Title

Senior Software Engineer

Job Description

Job Description

Location We operate a flexible, hybrid working environment with the candidate required to travel to either our Winchester or London office once or twice a week.

We offer

Up to £70K base salary
6% pension contribution
Private Medical
25 days annual leave
Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

The role

Leads by example in crafting high-quality software solutions and acts as a technical mentor within the team, driving innovation and efficiency in development practices. This is an advanced role for seasoned professionals with extensive software engineering experience

Leads the development work within a project or cross functional product team or across several smaller ones
Leads complex development tasks and initiatives, ensuring best practices are adhered to
Develops robust solutions and provides oversight during the implementation phase
Serves as a technical mentor, supporting and upskilling other engineers
Contributes actively to the development and delivery of software features and bug fixes
Provides expert input to product lifecycle decisions such as moves to service transition, roles and expertise required and appropriate technical solutions.
Writes clean, scalable, and testable code
Participates in code reviews to learn best practices and coding standards
Participates in the technical testing of code
Contributes to the development of features or bug fixes
Stays up to date with the latest industry trends, technologies, and best practices in software engineering to continuously improve personal skills and the quality of products.
Mentors more junior members of the team

The person

Excellent software development expertise, with a focus on writing high performance, scalable, and secure code
Strong mentorship skills, guiding less experienced team members towards excellence
Advanced problem-solving and decision-making abilities in complex environments
Comprehensive knowledge of modern software architectures, design patterns, and best practices
Deep understanding of the full software development and deployment lifecycle, including CI / CD practices
Familiarity with programming languages commonly used in the industry (JavaScript & Python)
Good problem solving, analytical and logical skills to troubleshoot and solve complex software problems
Good written and verbal communication skills, necessary for effective teamwork, documentation, and stakeholder engagement
Substantial software development experience, preferably with a history of progressing through various levels of engineering roles
Track record of successful project and product delivery and a significant contribution to the technical community
Science/Computer Science degree or relevant industry experience

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!

Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!

United Kingdom

Remote

24-03-2025