Expedia Group

About the Company

At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides. We create transformative tech that enables unforgettable experiences for all travelers, everywhere. Our trusted family of brands are known and loved by millions, and we power more trips than anyone else. To learn more about our vision of a more open world through travel, visit www.expediagroup.com.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form or contacting your recruiter.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident about who they are. We do not send job offers via email, or any other messaging tools, to individuals we have not had prior contact with. Our email domain is @expediagroup.com. Our official careers website, where you can to find and apply for job openings, is careers.expediagroup.com/jobs.

If you require customer service support to cancel, change or ask about a refund for your trip, you can connect with our 24/7 Virtual Agent through the following links:
Expedia: https://www.expedia.com/helpcenter
Hotels.com: https://service.hotels.com/en-us/
Vrbo: https://help.vrbo.com/
For additional assistance, direct message us on Twitter @ExpediaHelp with your itinerary number and email address: https://twitter.com/ExpediaHelp

Listed Jobs

Company Name

Expedia Group

Job Title

Operations Support Specialist - TravelAds (Spanish Speaking)

Job Description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.

As an Operations Support Specialist, you will be dedicated to our Performance Ad Product, TravelAds. You will provide technical support, advice and assistance to our global hotel partners, resolving and triaging a variety of issues such as billing, user interface, reporting and display issues.

In This Role, You Will

Work a queue-based system to close cases whilst meeting SLA goals and internal case handling metrics
Provide technical support resolving 'intermediate' technical issues with our lodging partners via phone and email
Develop an in-depth understanding of our backend Performance Ad Product integration systems and understand workflow as well as the related business impacts
Work closely with internal stakeholders (i.e. Sales, Product) for problem resolutions and critical issues
Use web-based tools such as Swagger and DBeaver to analyse data and pinpoint user issues
Escalate issues of a technical nature to our engineers/Senior Technical Operations Specialists
Support our sales team in daily operations and build cross-team synergies

Who You Are

1+ years operations experience or similar support role
2+ years’ experience working in a global, multicultural organisation
Excellent verbal and written communication skills and can effectively communicate technical issues in a non-technical manner.
Basic project coordination and process design understanding
Fluent in Spanish and English
A real passion for customer service and above average composure and tact
A foundational understanding of web technology.
Foundational knowledge of Splunk/Grafana/DBeaver or similar monitoring tools desired
Able to simplify the complex
Dedicated and able to work without supervision
Committed to constant improvement and providing excellent customer support
Strong cross group collaborator
Learn quickly, adaptable and able to juggle multiple tasks and priorities at a time

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

London, United Kingdom

On site

18-03-2025

Company Name

Expedia Group

Job Title

Senior Software Development Engineer (Back-end)

Job Description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to the Team

Expedia Product & Technology builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction.

Price is a key factor influencing traveler’s path to driving a choice leading to a purchase. In a world of infinite paths to purchase, travelers make multiple searches and find the ‘best trip’ and ‘best deal’.

The Expedia Group Offers pillar is tasked with giving the customer a simple, clear, accurate, transparent pricing experience throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities and experiences that can be shared and presented to the customer that meet the travelers’ expectations in locally relevant ways and adhere to regulatory norms.

What You’ll Do

You will successfully conduct day-to-day work and solve complex issues in your own specific technical engineering area, will share domain and industry knowledge between cross-functional teams and will serve as a guide to others by sharing and helping junior engineers in their duties, while reporting on status of difficult or high-level projects to local tech leadership via written or oral means.
You will partner with the business to have a clear understanding of how your own technology stack is tied to business outcomes and our bottom line and will advise on technical limitations of software design for products and provide alternative solutions.
You will possess knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
You will creatively test and maintain software applications and related programs and procedures by using a variety of software development tools following design requirements of customer.
You will take technical responsibility for the health of the codebase, including quality, scalability, and performance and you will act as a spokesperson for software design best practices, research and recommend frameworks and architectural/code design patterns, identify areas of improvements within the code and suggests solutions and advocate for operational excellence (such as unit testing, establishing SLAs, programming for resiliency and scalability).
You will take a whole systems approach to analyze issues and implement holistic solutions by ensuring that linkages between structure, people, process and technology are made and will strive for optimum organizational efficiency by applying systems thinking across boundaries and making recommendations about policies/ processes.

Who You Are

Bachelor’s degree or Master’s in a related technical field; or Experience driving technical design end to end in at least 2 multi-quarter projects as a part of a decentralized team and project and several contributions to engineering community through a blog post, open-source contribution, tech talks etc.
8+ years of Software Development work experience (Java or Kotlin experience strongly preferred) with a strong focus on backend development and solid experience working in high performance, high throughput, highly available and scalable services in cloud platforms. Experience formally mentoring at least 3 individuals is also required.
Ability to identify business problems at the project level and team level, and design solutions that are easily testable and observable, making well defined technology choices and being able to justify them to technical and non-technical observers. Also has a strong understanding of how team goals fit a business need.
Able to understand highly complex systems and design moderately complex systems and can guide integrations across teams within business unit.
Has a strong understanding of testing and monitoring tools and technologies and uses this knowledge to identify and advocate for project quality via testing, monitoring and alerting at the project level.
Ability to establish operational excellence metrics at the team level.

On-Call Requirement: This position requires the employee to be on-call outside of regular working hours. On-call duties encompass:

Responding to emergencies or incidents as they arise
Providing prompt support and solutions
Participating in on-call rotations, including nights, weekends, and bank holidays
Remaining reachable by phone or other communication methods at all times during on-call periods

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All q...

London, United Kingdom

On site

19-03-2025

Company Name

Expedia Group

Job Title

Software Developer Engineer III

Job Description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Role Summary

A high performing individual contributor who acts as a mentor to more junior engineers, applies new engineering principles to improve existing systems, and is responsible for leading complex, well-defined projects.

As software engineer in the Property Experience team, you will be responsible for building and maintaining our high-availability, high-transactional Property Detail Pages and the underlying experience APIs that power them.

You will be part of a multi-functional team of Product Managers, TPMs, Engineering Managers, and Software Engineers based in Gurgaon, Bangalore, London, and Madrid. We prioritise building high-quality software with a focus on availability, performance, scalability, and system resiliency.

What You'll Do

Act as a point of contact for technical issues related to specific work streams within a project.
Implement product features working as part of a multi-functional team using agile methodologies and run what you build approach
Lead the team to identify and develop lean technical solutions, guiding the team to find the right balance between technical excellence and shipping value to our users
Learn from others and share your own skills & perspectives too - we believe that no one is the finished article, and that there should be learning and career development in every role you do.

Who You Are

You’ve strong experience using backend technologies to build APIs preferably in VM languages (Java/Kotlin/Scala/Clojure/Groovy)
You are interested, or have some experience, working with frontend or Native tech too (React/Switf/Kotlin)
Be self-motivated with drive and good organisational skills to work on a fast-paced team delivering product features
Critical thinker, expected to speak out and voice concerns when needed
Passionate about learning and improving our codebase and developer experience
You have collaborated closely with Product Managers to represent the technical feasibility of work and turn requirements into technical solutions
You have a passion for teaching others - you will have coached or mentored other Engineers, elevating their technical skillsets

Good to know

We are looking for someone that can lean into the Frontend or Native, and Backend when needed. If you only have experience as a Backend engineer, but you are interested in learning, please still apply as we do not expect you to be an expert in both platforms, and we are happy to teach you.
This is a hybrid role, we work from our London office Three times a week.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

London, United Kingdom

On site

19-03-2025