Intercity

About the Company

At Intercity, we help you Do More with Technology, Cloud & Security, Communications and Managed IT services. However, tech is so much more than a tool - it’s about making amazing things happen. Tech is ensuring a hospital can access vital patient information or a charity being able to communicate in the remotest parts of the world.

Running a business is hard enough without technology problems. We’ll help your people Do More by expanding your IT capabilities and providing a safe pair of hands, when and wherever you need us.

Whether it’s doing something better, doing something faster, or doing something new, we use tech to deliver benefits to your business by enabling you to Do More.

From our unique ‘Do More’ culture to our outstanding reviews, discover what makes our people different.

Listed Jobs

Company Name

Intercity

Job Title

In-Life Commercial Contracts Manager

Job Description

About The Role

Oversee Contract Management as an In-Life Commercial Contracts Manager!

Intercity Technology is seeking a highly experienced and commercially savvy In-Life Commercial Contracts Manager to oversee the management of our customer and supplier contracts. This role is critical to ensuring that our contractual relationships are both profitable and compliant.

Key Responsibilities As An In-Life Commercial Contracts Manager

Enhance retention across all services and products.
Review the profitability of the customer base: Through close commercial management of large, complex accounts.
Match costs incurred with suppliers to billing sent to customers: In collaboration with finance.
Use data and systems to track contract end dates, renewal dates, and end of life.
Work with sales, pricing, and proposition colleagues: To deliver automated and semi-automated resign quotes and packaging offers.
Review top managed IT and larger accounts quarterly: Ensure billing matches commercial agreements.
Collaborate with finance: Ensure billing for new services and visibility of costs taken.

Key Skills and Experience for an In-Life Commercial Contracts Manager:

Education And Qualifications

Demonstratable in-depth experience in commercial contract management, with a focus on in-life contract management in technology or telecommunications sectors.

Experience And Knowledge

Proven experience in managing complex contracts with multiple stakeholders.
Comprehensive understanding of contract law, commercial terms, risk management, and legal compliance.
Experience working with financial models.
Knowledge of procurement processes, supply chain management, and supplier relationship management.
Highly skilled in negotiating contract terms.
Ability to identify and resolve complex contract issues quickly and effectively.
Meticulous in contract analysis and performance monitoring.
Strong organisational and project management skills.
Ability to take initiative and lead projects.

What We Offer

33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.

About You

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our Vision Is To Be The Best Technology Partner To Work For And With – We Are Really Proud Of Our Achievements So Far

Customer Net Promoter Score of +92
Gold Award Investors in People Accreditation
3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024:
The no. 1 best telecoms company to work for
9th best mid-sized company in the UK to work for!
7th best company in the West-Midlands to work for!
Platinum Eco Vadis rating

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

Birmingham, United Kingdom

On site

18-03-2025