DAC Beachcroft

About the Company

DAC Beachcroft is a leading international legal business with offices across Europe, Latin America, North America and Asia Pacific.

We partner with our clients to help them achieve sustainable growth and to defend their business and reputation. We do this by taking a tailored approach to providing commercial, transactional, claims, risk and advisory legal services.

We are recognised leaders in Insurance, Health and Real Estate and draw on the knowledge, industry experience and commercial expertise of our outstanding 3,000 lawyers and support colleagues in these sectors and beyond.

We are forward-thinking, flexible and easy to engage with and we're proud that our clients tell us regularly that we're great to work with.

We know that our clients value advice that is innovative, practical and personal to them, and we pride ourselves on getting to the heart of their businesses. We measure our performance against their expectations and embrace change as a necessary stage in evolving and strengthening our relationships.

The close working relationship we enjoy with our clients has not been built overnight but honed carefully over the last 250 years. This means today our clients can remain confident they have the very best legal expertise available.

Listed Jobs

Company Name

DAC Beachcroft

Job Title

HR Service Desk Assistant

Job Description

Department: Business Services - Human Resources
Location: Bristol

Description

This is a varied and fast paced role in our HR Service Desk (HRSD) team who are the eyes and ears of HR for DACB - with lots of different processes and people to interact with the team. The HRSD team is well established and there are opportunities to work on projects, process improvements and to continuously develop.

Key Responsibilities


Collaborate as part of a team of HR Assistants, using the systems in place to manage and respond to enquiries raised by colleagues and managers within the firm.

Assist with the onboarding of new starters including completion of new starter paperwork and required proof of right to work documentation. Collating new starter information, signed contracts and ensuring all employee information is received in a timely manner.

Support with all aspects of the employee lifecycle and processing changes

Act as a central point of contact for employee queries on HR policies and procedures

Generate HR correspondence to support HR processes

Undertake administrative activity in support of core HR processes e.g. induction, recruitment, training, probation, maternity, leaver processes

Ensure that HR systems are updated and executed accurately in time for monthly payroll

Accurate maintenance of electronic HR files

Maintaining absence (holiday, sickness, unpaid leave) providing reports as appropriate, escalating issues as appropriate

Assist HR advisors from specialist areas with core HR concepts and process

Develop long-lasting working relationships with the other HR teams – ER, Reward, Recruitment, L&D and HR Business Partners

Accurate and timely processing of requests in accordance with agreed SLAs

Proactively identify and contribute to enhancements to processes in order to improve team efficiency

Handling confidential information in line with the firms data security protocols

Supporting the wider HR team with ad hoc project work

Communicate effectively with the business to provide a professional and high quality service provision





Skills, Knowledge and Expertise


Previous HR/Recruitment administration experience is desirable, ideally within a service delivery and team environment

A client service-focused approach with an excellent eye for detail and a concern for quality and accuracy

Experience in delivering outstanding customer service

Team oriented and collaborative with a flexible, can do attitude

The ability to multitask and prioritise a full workload under pressure and the capability to work on own initiative

Must have excellent IT literacy skills, particularly in Microsoft packages including Outlook, Excel and Word

Experience of operational HR/Recruitment systems is desirable

CIPD qualified, or working towards qualification

Bristol, United Kingdom

Hybrid

13-03-2025