Grass Valley
About the Company
Grass Valley is the leading technology provider for the live media and entertainment industry. Trusted by the world's top media producers, powering their media centers, mobile production units, 24-hour newsroom, and sports streaming platforms.
As the number one trusted partner in media technology, Grass Valley enables content owners and service providers to create and deliver live experiences in the most efficient way. Whether it’s IP-native cameras or state-of-the-art cloud production platforms, Grass Valley is at the forefront of ground-breaking live media innovation. Grass Valley continues to pioneer market-leading advances based on cloud and software efficiency to transform live content for the streaming era today and in the future.
Headquartered in Montreal, Grass Valley has been engaged in the media technology business for over 60 years. For information about Grass Valley solutions and services, please visit grassvalley.com.
Listed Jobs
- Company Name
- Grass Valley
- Job Title
- Broadcast Engineer (1 year contract)
- Job Description
-
Grass Valley is looking for an experienced Video/Broadcast Engineer to work embedded at one of our major global broadcast customers.
The following job description is provided by our customer to describe the person they are looking for.
This position will report on a day-to-day basis to the Engineering department of our customer, whose identity will be disclosed during the interview process.
Primary Responsibilities
This position is responsible for Research, Design, Documentation, Installation, Commissioning and Test of virtualized compressed IP-based video origination and distribution systems, along with related sub-systems for linear and streaming delivery via satellite and terrestrial fiber.
Responsible for end-to-end fulfillment of assigned projects and tasks, including installation, configuration and commissioning of video equipment and software applications.
Coordinates in-house and third-party resources to fulfill system integration tasks for documentation, fabrication and installation.
Collaborates with in-house technical support teams to perform system acceptance testing and training.
Basic Qualifications
The candidate must possess the following knowledge, experience, and talents:
Experience in the design, build, and commissioning of technical systems for broadcast playout, distribution, and live streaming via IP.
Knowledge of baseband HD/SD video, compressed video/audio encoding, IP transport stream distribution, in-band and out-of-band metadata payloads, OTT streaming architecture, and IP networking principles including multicast.
Proven ability to test and qualify compressed video transport streams and compression technologies at the packet level, including MPEG-4 H.264, HEVC H.265, MPEG-2 and JPEG-2000.
Familiarity with relevant industry standards, test tools and applications used in the acceptance testing of compressed video streams
Additional Qualifications
The ideal candidate will demonstrate the following preferred technical skills, professional qualities, additional knowledge, and experience:
Knowledge and experience in scripting, process automation, data acquisition, measurement and analysis tools
Familiarity with video encryption and conditional access systems for content protection, broadcast and infrastructure monitoring and control systems, and Ethernet network topologies.
Familiarity with digital Ad Insertion systems, Targeted Advertisement signaling and video industry protocols such as SCTE-104 and SCTE-35.
Familiarity with industry developments in key technical areas of standardization and can articulate benefits/risks of various technology solutions.
Familiarity with Agile project management tools and techniques such as SCRUM and JIRA.
Demonstrates ability to manage assigned projects to tight timelines.
Demonstrates ability to perform technical analysis, exercise judgment, communicate with clarity and influence key technical decisions.
Possesses understanding of the modern video technology landscape including broadcast and streaming media.
Remains grounded in scientific method and objective analysis, representing a disciplined engineering approach at all times.
Maintains an awareness of best practices in the technology industry and implements forward-looking best of breed solutions.
London, United Kingdom
On site
12-03-2025
- Company Name
- Grass Valley
- Job Title
- Delivery&Support Engineer
- Job Description
-
With our award-winning technology and trusted expertise, Grass Valley enables and empowers creators, broadcasters and media organizations to produce brilliant content that captivates audiences and connects people through the magic of media.
As the industry’s R&D powerhouse, we offer the widest and deepest range of best-in-class solutions in the industry. We are the trusted partner to many of the biggest and most creative names in the media and entertainment business as we help our customers to build successful media businesses and navigate the rapidly shifting mediascape.
About Grass Valley?
As the world continues to evolve, Grass Valley is also transforming: Creating innovative breakthrough solutions to serve customers’ changing needs and realities. We are proud that for over 60 years, our innovations have enabled content creators, broadcasters, and media organizations to produce rich, compelling content that brings the viewer even closer to the action; more engaged with the story and more connected to others.
Our people are creative, knowledgeable, passionate and dedicated, working together to deliver high quality solutions and services to customers all over the world. We are looking for our future ambassadors, technologists, thought leaders and innovators to continue this beautiful journey with us. This is your opportunity, join us!
For further information, please visit www.grassvalley.com
The Role
To be successful in this role, you must have a true passion for helping and supporting and have our customers’ best interest at heart, as well as the business itself.
The Main Purpose Of The Job Is
Put our customers first by providing industry leading customer service with innovative solutions to overcome challenges faced by our customers.
Apply advanced troubleshooting techniques to provide solutions to our customers' individual needs.
Work directly with Grass Valley Support Account Managers and Product Experts to help reproduce and resolve customer issues.
Drive customer communication
Drive projects that improve support-related processes and our customers’ technical support experience
Write tutorials, how-to videos, and other technical articles.
Work on highly complex customer problems.
Provide prompt and accurate feedback to customers.
Ensure all issues are properly logged within SFDC, JIRA and support programs.
Prioritize and manage several open issues at one time.
Prepare accurate and timely reports.
Produce written designs and documentation regarding proposed or actual deployments - includes traditional as well as solutions using Grass Valley AMPP Technology
Technology Systems Knowledge
What you will need to be successful
A minimum of 1 year of work-related skills, knowledge, or experience is required in related broadcast industry (video or cloud services)
Ideally coming from a Broadcast Technical Support, Field Service, Technical Operations or Professional Services role.
Previous experience or knowledge with CRM systems
Understanding of broadcast production and technologies, including media file standards and applications.
Working Knowledge of digital and analogue electronics and digital and analogue video and audio systems.
Networking: basic IP switching and routing, IP multicast.
Basic knowledge of server-based applications and computer networking.
Exposure to security concepts / best practices.
Other Preferred Skills
Strong customer focus.
Strong multi-tasking skills.
Self-starter who is excited about technology.
Solid research skills with an emphasis on finding and using information quickly.
Proven ability to function as a part of a team.
Excellent written and verbal communication skills.
Proven ability to meet deadlines.
Be hardworking, organised, team orientated and be able to work under pressure.
Ability to travel to and work at customer sites on a regular basis if required.
Fluent English, a second languages including French, Spanish, Italian or German are an advantage.
Grass Valley offers competitive compensation packages in an energizing and supportive work environment.
This job description is intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Grass Valley is an equal opportunity employer and makes employment decisions without regard to gender, marital status, race, religion, colour, age, disability, sexual orientation or protected veteran status.
Kingsclere, United Kingdom
On site
12-03-2025