HomeServe UK

About the Company

As one of the UK’s leading home assistance providers, over one and a half million UK Customers place their trust in HomeServe Membership and turn to us when it comes to fixing, maintaining and looking after their home.

In the UK we have over 3,000 employees, offices in Walsall (our Head Office), Preston, Leeds, London and Nottingham, and engineers across the UK. As a result of ratings from our People, for the second year running we've been awarded a place on Glassdoor's 'Best Place to Work' list.

For more than 25 years we have made our Customers’ lives easier by delivering a range of services, including plumbing, drainage, electrics, heating and much more, through our own nationwide network of HomeServe approved engineers.

An independent survey from the Institute of Customer Service said HomeServe is recognised as the most improved of all companies in the “Services” sector since 2014, demonstrating that we are delivering on our Customer Charter, a set of promises our People live by to ensure that the Customer is truly at the centre of everything we do.

Listed Jobs

Company Name

HomeServe UK

Job Title

Head of Technology Risk & Governance,

Job Description

We are currently looking to recruit a Head of Technology Risk & Governance, a strategic thinker and hands on leader who can drive a culture of proactive risk management, ensuring our technology function stays resilient, compliant, and future-ready.

We work in a hybrid work model, with 2 to 3 days onsite in our Walsall Head Office and the remaining days working from home.

The salary is between £75,000 - £85,000 + £7000 cash/car allowance, 15% bonus, 6% matched pension and private medical cover.

At HomeServe, we believe in helping customers take better care of their homes. Behind the scenes, our trusted team of experts works tirelessly to deliver outstanding service, ensuring technology supports and protects our business.

More about the role;

This is more than just a governance role, it’s an opportunity to make an impact, lead change, and work collaboratively across the business. You’ll be at the forefront of technology risk, ensuring our IT systems, processes, and governance frameworks align with industry best practices and regulatory standards.

If you enjoy leading teams, influencing senior stakeholders, and embedding a risk-aware culture, this could be the perfect role for you.

What You’ll Be Doing:

Developing and embedding IT risk management frameworks that align with Enterprise Risk Management (ERM) standards.
Proactively identifying and managing emerging risks, from cybersecurity threats to regulatory changes.
Overseeing IT assurance activities ensuring systems, processes, and projects meet both business and regulatory requirements (FCA, SOx, NIST).
Collaborating with technology and business teams to develop risk mitigation strategies.
Driving IT governance policies, risk reviews, and governance forums to provide expert insights.
Partnering closely with information security and infrastructure teams to maintain system performance and security.
Leading and mentoring a team of IT risk professionals, fostering a culture of accountability and continuous improvement.

More about you;

A proven leader in technology risk, governance, or compliance.
Strong knowledge of IT risk management, audits, and control frameworks.
Ability to challenge, influence, and collaborate at all levels, including senior leadership.
A mix of strategic thinking and hands-on execution, someone who can see the big picture but isn’t afraid to roll up their sleeves.
Experience working with regulatory bodies and compliance frameworks (FCA, SOx, NIST).
Comfortable working in a fast-paced, evolving environment, you thrive on change and love solving problems

Walsall, United Kingdom

Hybrid

11-03-2025

Company Name

HomeServe UK

Job Title

Head of Technology Risk & Governance

Job Description

We are currently looking to recruit a Head of Technology Risk & Governance, a strategic thinker and hands on leader who can drive a culture of proactive risk management, ensuring our technology function stays resilient, compliant, and future-ready.

We work in a hybrid work model, with 2 to 3 days onsite in our Walsall Head Office and the remaining days working from home.

The salary is between £75,000 - £85,000 + £7000 cash/car allowance, 15% bonus, 6% matched pension and private medical cover.

At HomeServe, we believe in helping customers take better care of their homes. Behind the scenes, our trusted team of experts works tirelessly to deliver outstanding service, ensuring technology supports and protects our business.

More about the role;

This is more than just a governance role, it’s an opportunity to make an impact, lead change, and work collaboratively across the business. You’ll be at the forefront of technology risk, ensuring our IT systems, processes, and governance frameworks align with industry best practices and regulatory standards.

If you enjoy leading teams, influencing senior stakeholders, and embedding a risk-aware culture, this could be the perfect role for you.

What You’ll Be Doing

Developing and embedding IT risk management frameworks that align with Enterprise Risk Management (ERM) standards.
Proactively identifying and managing emerging risks, from cybersecurity threats to regulatory changes.
Overseeing IT assurance activities ensuring systems, processes, and projects meet both business and regulatory requirements (FCA, SOx, NIST).
Collaborating with technology and business teams to develop risk mitigation strategies.
Driving IT governance policies, risk reviews, and governance forums to provide expert insights.
Partnering closely with information security and infrastructure teams to maintain system performance and security.
Leading and mentoring a team of IT risk professionals, fostering a culture of accountability and continuous improvement.

More about you;

A proven leader in technology risk, governance, or compliance.
Strong knowledge of IT risk management, audits, and control frameworks.
Ability to challenge, influence, and collaborate at all levels, including senior leadership.
A mix of strategic thinking and hands-on execution, someone who can see the big picture but isn’t afraid to roll up their sleeves.
Experience working with regulatory bodies and compliance frameworks (FCA, SOx, NIST).
Comfortable working in a fast-paced, evolving environment, you thrive on change and love solving problems

Walsall, United Kingdom

Hybrid

11-03-2025