Hyde Johannesburg Rosebank

Company Name: Hyde Johannesburg Rosebank
Job Title: Stagiaire – Brand & PR
Job Description: Description de l'entreprise

The Hoxton, Brussels est notre premier hôtel en Belgique, occupant un bâtiment de style brutaliste et ancien siège européen d'IBM. Il dispose de 198 chambres de différentes tailles, d'un lobby spacieux à double hauteur, d'un bar, d'un café, d'un restaurant d'inspiration péruvienne - Cantina Valentina, d'un roof top - TOPE - offrant une vue imprenable sur la ville, et de The Apartment, notre concept unique de réunions et d'événements.

Description du poste

Relations presses, influence

Assister la Brand & PR Manager dans la gestion de la stratégie des relations presses et publiques
Gestion des listings presse et curations de nouvelles opportunités et contacts
Création de communiqué de presse, dossier de presse et autres supports presse
Gestion des listings influenceurs
Préparations des arrivées influenceurs et/ou presse

Social media

Présence et familiarité avec Instagram indispensable
Création de contenu attrayant pour les réseaux sociaux de The Hoxton, Brussels
Gestion et community management des réseaux sociaux de The Hoxton, Brussels, avec la meilleure qualité de service

Événementiel

Assister la Brand & PR Manager sur la partie opérationnelle des événements (gestions des guestlists et accueil des invités, créations de fiches techniques opérationnelles)
Coordination technique avec les partenaires (livraison, matériel et son) en collaboration avec la Brand Manager
Recherche proactive d’opportunités de partenariats (doit être force de proposition)
Assister la gestion et exécution de la programmation culturelle d’événements de The Hoxton
Création de contenus et textes pour les supports de communications associé

Digital

Gestion de la mise à jour régulière du site internet de The Hoxton, Brussels (nouvelle offre, changement d’horaires du restaurant)
Création de textes pour notre newsletter

Administratif

Gestion des facturations des partenaires et prestataires (créations de fiches fournisseurs, follow-up des paiements)
Préparation et coordination des bookings des influenceurs et VIPs invité

Networking

Proactivité en terme de networking et de communication envers les partenaires qui nous entoure, dans les milieux créatifs : mode, musique, art, culture, food.
Représentante de l’image et des valeurs de l’hôtel

Qualifications

Ce que nous recherchons...

Des individus. Tu cherches un endroit où tu peux être toi-même ; pas de clones en costume ici
Une passion pour l'hospitalité - qu'il s'agisse d'un verre, d'un repas, d'un événement ou d'un lit pour la nui
Tu souhaites avoir un impact positif sur les personnes avec lesquelles tu interagis, en leur laissant comme souvenir une expérience mémorable.
Tu n’es pas précieux/précieuse. Nous laissons notre ego à la porte et nous aidons à faire avancer les choses
Tu es prêt.e à faire les choses différemment et à essayer (presque) tout une fois
Si nous sommes coincés dans un ascenseur ensemble, nous passerions un bon moment et partagerions quelques fous rires
Tu veux faire partie d'une équipe qui travaille dur, se soutient et s'amuse
Tu es stagiaire d'une école belge

Informations supplémentaires

Ce que nous offrons…

Un repas par jour de travail
Profite d'une nuit gratuite au Hoxton et d'un repas pour deux lorsque tu commences à travailler avec nous
Excellentes réductions dans toute la famille Ennismore pour toi et tes proches (même si tu décides de nous quitter !)
First name *

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Email *

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Resume *. We accept .pdf, .doc, and .docx formats.

The file must be of type doc, pdf, docx and not exceed 2MB.

these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *

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Thank you for applying!

Good luck!

Brussels, Belgium

On site

04-03-2025

Company Name: Hyde Johannesburg Rosebank
Job Title: Night Manager
Job Description: Company Description

The Hoxton, Edinburgh

We can’t wait to open our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for an experienced Night Manager to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Front Office Manager, you’ll be responsible for leading the night shifts and making sure our guest experience never flags – even at night!

The Hox in Edinburgh will boast 214 bedrooms influenced by the Georgian heritage of the building and city (including the introduction of a new room category for the Hox), a main restaurant and big lobby & bar, a large event space and The Apartment - our unique meetings and events concept.

More About Us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Job Description

What's in it for you...

Become part of a team that’s very passionate about creating great hospitality experiences.
Competitive salary.
29 days holiday (including bank holidays), pension and life insurance.
Food on us during your shift.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
Time off to volunteer with one of our partner charities.
Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
Excellent discounts across The Hoxton and the global Ennismore family.

What You’ll Do…

Represent management during the night and be responsible for the smoothing running of the hotel.
Always maintain a positive and friendly attitude, even when working to achieve solutions to challenges.
Deal with the in-house guests accounting and ensure the accuracy of guest billing.
Operationally manage the hotel during the night to ensure guests are well cared for.
Ensure the accuracy of data in all systems and provide the necessary daily reports for all departments.
Manage the daily overbooking levels and liaise with all departments to ensure maximum occupancy.
Ensure all telephone calls are answered as quickly and efficiently as possible.
Maintain observation over guests and guests’ property to ensure security alerts are kept to a minimum.
Lead your night team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions.
Set stretching but realistic objectives for the team to ensure maximum occupancy and 100% guest satisfaction levels.
Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately.
Be responsible for closing of the day and prepare and verify reception reports.
Carry out the night audit procedures accurately, reporting any discrepancies and ensuring quick resolution.
Ensure the safety of guests overnight whilst they are tucked up asleep.

What We’re Looking For…

Individuals. You’re looking for a place where you can be you; no clones in suits here.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other, and has fun along the way.
Experience in a similar role with a demonstratable track record of excelling in front office operations and procedures.
If you’re familiar with Opera Cloud or similar front desk operating system, that would be a big advantage.
A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
It’s all about the attitude for us, someone who enjoys being helpful to others and isn’t easily flustered – there’s a smaller team working at night so confidence and knowing how to work things out by yourself are key.
First name *

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How did you hear about our role? *

Select an option... Job Board Hoxton or Ennismore Career Page Referred by existing employee Other

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Are you eligible to work in the country you are applying for? *

Select an option... Yes, I have the right No, I will require a sponsorship & accept this role may not qualify

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What is your salary expectation for this role? *

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We know that applying for a new role can sometimes seem overwhelming and make people feel nervous, which is why we’re committed to making our recruitment process as inclusive as possible by doing everything we can to make you comfortable. If there is anything we can do that would allow you to be yourself and really shine throughout the process, then please let us know.

This field is required.

Resume *. We accept .pdf, .doc, and .docx formats.

The file must be of type doc, pdf, docx and not exceed 2MB.

these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *

This field is required.

Thank you for applying!

Good luck!

Edinburgh, United Kingdom

On site

20-03-2025

Company Name: Hyde Johannesburg Rosebank
Job Title: Events Chef
Job Description: Company Description

The Hoxton, Edinburgh

We can’t wait to open our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for an experienced Events Chef to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Head Chef, you’ll be responsible for creating high quality seasonal dishes / canapes / bowl food, to support the guest experience across our meeting & events space.

The Hox in Edinburgh will boast 214 bedrooms influenced by the Georgian heritage of the building and city (including the introduction of a new room category for the Hox), a main restaurant and big lobby & bar, a large event space and The Apartment - our unique meetings and events concept.

Experience Italian glam and romance at Patatino, our all-day restaurant, designed to capture the essence of long, joyful, and convivial meals shared with friends on a sun-soaked Amalfi coast holiday. Imagine pizza, pasta and a Negroni or two!

More About Us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Job Description

What's in it for you...

Become part of a team that’s very passionate about creating great hospitality experiences.
Competitive salary.
29 days holiday (including bank holidays), pension and life insurance.
Food on us during your shift.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
Time off to volunteer with one of our partner charities.
Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
Excellent discounts across The Hoxton and the global Ennismore family.

What You’ll Do…

Create, execute, and produce top-notch food with a constant eye on the highest quality standards, presentation, and flavour.
Make sure things are running without a hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high.
Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there.
Ensure statutory compliance in all food and drink related areas.
Oversee the meetings & events kitchen team, working efficiently to maintain the highest quality and standards in line with the company ethos.
Work with fresh produce in order to create high quality seasonal dishes / canapes / bowl food, to support the guests experience across our meeting & events space.

What We’re Looking For…

Individuals. You’re looking for a place where you can be you; no clones in chef whites here.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other, and has fun along the way.
Previous experience as an Events Chef in a busy, bustling environment with freshness and provenance of ingredients as a key priority.
Experience in meetings & events, contract catering or banqueting is ideal.
A true passion for creativity whilst maintaining the integrity of our brand standards through the dishes on the menu.
A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
First name *

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Last name *

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Email *

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Phone *

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How did you hear about our role? *

Select an option... Job Board Hoxton or Ennismore Career Page Referred by existing employee Other

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Are you eligible to work in the country you are applying for? *

Select an option... Yes, I have the right No, I will require a sponsorship & accept this role may not qualify

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What is your salary expectation for this role? *

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We know that applying for a new role can sometimes seem overwhelming and make people feel nervous, which is why we’re committed to making our recruitment process as inclusive as possible by doing everything we can to make you comfortable. If there is anything we can do that would allow you to be yourself and really shine throughout the process, then please let us know.

This field is required.

Resume *. We accept .pdf, .doc, and .docx formats.

The file must be of type doc, pdf, docx and not exceed 2MB.

these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *

This field is required.

Thank you for applying!

Good luck!

Edinburgh, United Kingdom

On site

21-03-2025

Company Name: Hyde Johannesburg Rosebank
Job Title: Receptionniste polyvalent (F/H/NB)
Job Description: Description de l'entreprise

Fondé en 2008 par Serge Trigano et ses fils Jérémie et Benjamin (co-fondateur du Club Med), Mama Shelter est un créateur de lieux de vie et metteur en scène au quotidien !

Ce sont des lieux atypiques, dans lesquels chacun se sent chez soi, des lieux issus d’un métissage d’influences, de libertés, de sensations et d’émotions. Chaque Mama raconte l’histoire de la ville dans laquelle il se trouve, et toutes les influences se mélangent. Nous offrons à nos clients une ambiance joyeuse et un service exceptionnel à un prix abordable. Plus que des chambres et des restaurants, Mama Shelter c’est une dynamique, une vibration : ils sont de vrais refuges urbains, non seulement esthétiques et modernes mais aussi populaires, accueillants et sexy.

Quel que soit votre rôle, nous sommes tous là pour rendre l’expérience clients la plus inoubliable possible.

Notre mission : apporter des petits moments de bonheur aux gens.

Notre croissance nous permet de donner de beaux parcours à nos équipes en développant les évolutions internes et la mobilité internationale, et ce n’est pas une question de diplôme ou d’années d’expérience.

Mama Shelter fait partie d’Ennismore, un groupe hôtelier créatif ancré dans les cultures et les destinations, avec un portefeuille mondial de marques. Ennismore est une joint-venture avec Accor, fondé en 2021.

Notre engagement en faveur de la diversité et de l'inclusion : Mama est une entreprise inclusive et notre ambition est de recruter et promouvoir des talents divers. Nos annonces ne ciblent pas de genre, ici l’usage du masculin est utilisé afin d'alléger le texte.

Description du poste

LA MISSION ?

Il paraît que la 1ère impression est toujours la bonne, tant mieux, vous êtes la première personne que nos clients rencontrent. Ils doivent être entre de bonnes mains avec vous .

Vous avez la charge de leur accueil et du suivi de leur séjour à n’importe quel moment de la journée.

Vous assurez l’ensemble des fonctions d’un accueil personnalisé et chaleureux , à l’image de Mama : préparation des arrivées, check in & check out des clients individuels et groupes, prise de réservations en last minute, standard téléphonique, traitement des demandes clients…

Afin d’assurer un suivi client de qualité vous remontez les informations à votre hiérarchie (plaintes, remarques ou feedback clients…).

Vous gérez vos encaissements et êtes responsable de votre caisse ; vous vérifiez aussi l’ensemble des comptes existants.

Vous éditez, traitez et assurez un suivi des factures clients.

Impliqué dans la commercialisation des prestations Mama, vous aimez promouvoir notre boutique (vente et merchandising des produits), restaurant et nos animations.

Avec votre plus belle écriture vous faîtes ressortir votre côté créatif et inscrivez sur les miroirs à chaque étage et/ ou ascenseur des informations utiles et des activités alentours aux clients.

L’expérience client doit être parfaite et vous en êtes le garant.

Qualifications

FAIT POUR VOUS ? UNIQUEMENT SI…

A la question “Where is Bryan ?” vous enchaînez sur la couleur de la cuisine et les éléments qui la composent.
Le détail est important pour vous, rien ne manque grâce à votre anticipation !
Vous êtes attentionné et convivial, vous débordez de gentillesse à ne plus savoir qu’en faire !
Vous êtes polyvalent et même un peu commercial .
Vous savez gérer la pression et votre stress, Maître Yoda vous a tout appris…
Pour vous la confidentialité est importante : ce qui se passe au Mama reste au Mama.
Vous êtes avenant ; oublions la cloche à l’entrée , chaque client à votre attention dès son arrivée.
Vous avez l’esprit d’équipe, vos collègues peuvent compter sur vous.
Imbattable à la Bonne Paye, votre caisse est toujours juste !
Vous savez résoudre ce cas d’école (gestion des priorités) :
Si un client arrive à la réception en se plaignant que son réveil n’a pas sonné ce matin, qu’au même moment le téléphone sonne avec la gouvernante au bout du fil qui vous réclame de sa voix la plus douce et qu’un autre client vous attend de l’autre côté de la réception, clé de chambre à la main et pieds nus. Que faîtes-vous ?

Informations supplémentaires

NOS PETITS + SONT :

Des offres sur les différents restaurants et hôtels du groupe Mama et du groupe Ennismore
Découvre des avantages à l’échelle mondiale avec la carte Accor Bienvenue
Envole-toi vers l’aventure Mama avec 75% de réduction sur ton titre de transport
Réductions tellement dingues que les produits Mama en sont jaloux
Une nuitée offerte au Mama lors de ton intégration : l’occasion de vivre l’expérience Mama en tant que client !
Rayonne avec une Mutuelle à 50% offerte par le mama
Et bien sûr, une équipe débordante d’énergie et de passion pour t’accueillir

LE RECRUTEMENT ?

Nous sommes sûrs que vous connaissez la chanson.

1er couplet : Nous organisons un premier échange téléphonique avec votre futur manager et ou RH si votre candidature respecte notre rythme.

Refrain : Après l’entretien téléphonique réussi, vous donne rendez-vous au Mama ou dans nos bureaux ! Be strong ! (refrain x2 suivant le poste).

Dernier couplet : Naturellement, vous aurez une réponse de notre part que cela soit positif ou négatif.

First name *

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Last name *

This field is required.

Email *

Your email address is required.

Phone *

This field is required.

Resume *. We accept .pdf, .doc, and .docx formats.

The file must be of type doc, pdf, docx and not exceed 2MB.

these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *

This field is required.

Thank you for applying!

Good luck!

Marseille, France

On site

24-03-2025

Hyde Johannesburg Rosebank

About the Company

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