The Gym Group

About the Company

The Gym Group was the pioneer of low cost, 24/7 gyms in the UK. Now with over 900,000 members and 240+ gyms nationwide, our mission to support healthier communities with accessible fitness facilities remains as true today as it did in our first site in Hounslow in 2008.

The gym market is growing, with low cost the fastest growing segment of the market. We continue to accelerate our growth, opening 10-12 new gyms in 2024 and c.50 sites over the next three years.

Memberships start from just £13.99 a month and we are proud to be the highest rated nationwide low cost gym, with 92% of members rating us 4/5 or higher.

We passionately believe in our goal to break down the barriers to fitness for all. Together we work hard to give our members a better experience and that’s why our teams are critical to our success. Our unique culture helps everyone to do their best work, fulfil their potential and achieve great things together. We were named e a Sunday Times Best Places to Work 2024, scoring highly on Diversity & Inclusion, Wellbeing, and Job Satisfaction. Please join us and visit: www.thegymgroup.com/careers for the latest opportunities.

Listed Jobs

Company Name

The Gym Group

Job Title

Programme Test Manager (FTC)

Job Description

Programme Test Manager
Hybrid / Clapham Junction
15 Month Fixed Term Contract

This is a hybrid role with 3 days a week at our new HQ in Clapham Junction, and to 2 days working from home.

Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work!

We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.


What you need to know about us…

The Gym Group is not like your average gym! To our members we’re the lowest cost nationwide 24/7 Gym with over 240 gyms and counting! To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It’s our mission to break down barriers to fitness for all.

We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture.We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.

We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and silver in wellbeing last year. We’re recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.


What you need to know about the role...

Are you a seasoned Test Manager with a passion for driving quality across complex programmes? Join The Gym Group as a Programme Test Manager and play a pivotal role in ensuring seamless delivery of high-quality features for high-value projects. You’ll lead testing strategies, oversee execution, and collaborate with diverse teams to maintain excellence across the programme.


What you’ll do:

Testing Strategy: Define and implement a robust testing strategy aligned with programme objectives, ensuring comprehensive test coverage and adherence to governance models.
Leadership: Manage and inspire cross-functional testing teams across multiple workstreams, acting as the key point of contact for stakeholders and external vendors.
Execution: Oversee test plans, scripts, and environments, monitor defect resolution, and deliver QA updates to stakeholders. Collaborate across teams to integrate testing seamlessly into the project lifecycle.
Risk Management: Identify and mitigate testing risks while driving continuous improvement in tools and processes.
Reporting: Provide clear, actionable updates on progress, metrics, and risks, ensuring transparency and alignment across the organisation.


What we’re looking for:

Proven experience as a Test Manager on large, complex programmes.
Expertise in Agile, Waterfall, and DevOps testing methodologies, with proficiency in tools like Jira, Miro, and Confluence.
Strong leadership and stakeholder management skills, with experience influencing across all levels.
Familiarity with risk-based testing, concurrent workstreams, and regulatory compliance (e.g., GDPR, PCI-DSS).
Bonus: ISTQB certification, cloud/SaaS knowledge, CI/CD pipeline familiarity, or experience with payment systems.


About You:

You’re proactive, adaptable, and detail-oriented, with excellent problem-solving and communication skills. You thrive in fast-paced environments and bring:
An analytical mindset and commitment to quality.
Organisational skills to prioritise, multitask, and meet deadlines.
A team-focused, collaborative approach to work.
A continuous improvement mindset, always looking to enhance processes and outcomes.

This is your opportunity to lead impactful projects, champion quality, and make a lasting difference!

Clapham, United Kingdom

Hybrid

28-02-2025

Company Name

The Gym Group

Job Title

Business Delivery Manager (12m FTC)

Job Description

Business Delivery Manager
12 Month Fixed Term Contract
Hybrid - 3 days in Clapham, London / 2 days remote

As a Business Delivery Manager, you will be responsible for planning and delivering business tasks within a large technology re-platforming programme of work. Work includes co-ordinating with the programme steering committee regarding strategy decisions, user acceptance testing, leading the operational rollout.

Key Responsibilities:

Be the driving force and a key team enabler for the successful migration to new Digital software and services. You will ensure these align with our overall strategic goals
Ensure the scope of change is defined, understood and agreed by all key stakeholders, including business process change, data migration testing and user training.
Create and own the business delivery plan - develop a detailed project plan with timelines, milestones, and resource allocation.
Track and report on progress, and feed into the overall programme plan
Identify potential risks – such as data loss or system downtime – and their mitigations
Identify key stakeholders, including IT teams, business users and leaders and senior management.
Regularly communicate project updates, timelines, and potential impacts to stakeholders.
Set realistic expectations and address concerns promptly.
Work closely with cross-functional teams, building the bridges between the TGG Digital Team, our partner ecosystem and various business functions (e.g Operations, Customer Services, Finance, Marketing, Trading, etc)
Ensure a suite of comprehensive test cases are collaboratively created with appropriate end-user engagement
Ensure feedback from UAT is used to make necessary adjustments.
Lead the business change at the point of product launch
Communicate changes to end-users, including training materials and documentation.
Plan for comprehensive training to end-users to ensure they can effectively use the new system.
Provide ongoing support and assistance during and after the migrations

About you:

Ability to work in a collaborative and flexible way within a diverse team, including technical and business users, internal and external suppliers.
Able to simply explain complex problems and switch between technical conversations and high level "storytelling" depending on audience
Strong problem-solving skills and ability to logically analyse complex scenarios
Commitment to service, completing tasks and to meeting challenging deadlines.
Emotional intelligence - Critical for navigating complex stakeholder relationships and managing any tensions or conflicts that arise. The candidate should demonstrate self-awareness, empathy, and the ability to understand and manage emotions in both themselves and others.
Proven background on delivering large scale programmes for the business.
Excellent attention to detail and high level of accuracy regarding quality of own work and presentation is essential.
Organised with ability to multi-task, prioritise, work quickly and to tight deadlines.
Self-starter - able to independently run and prioritise your own workload daily and be accountable for owning and delivering work to completion.
Continuous improvement mindset

Benefits:

25 days holiday + plus bank hols
Pension is 5% employee and either 3 or 4% employer contribution depending on which scheme you opt for (auto-enroll or staff pension)
Cycle to work
Gym membership from day 1, spouse/friend membership after 6 months
Single private medical insurance (after 6 months)
Life Assurance 3x annual salary
Up to 15% performance related bonus

Clapham, United Kingdom

Hybrid

10-03-2025

Company Name

The Gym Group

Job Title

Senior Product Manager - Mobile App

Job Description

Senior Product Manager - Mobile App
Hybrid working (3 days on site)
Clapham Junction
12m Fixed term contract


About the Role
As a Senior Product Manager, you will own and drive the strategy, development, and execution of The Gym Group App. You will focus on improving member experience, driving engagement to maximise member retention and growth.


Key Responsibilities

Define and execute the product roadmap for The Gym Group App, aligning with business goals and member needs.
Drive the development and enhancement of the App, ensuring a seamless and engaging experience for members.
Collaborate cross-functionally with engineering, design, business and operations teams to deliver high-quality product enhancements.
Conduct data-driven decision-making using analytics, user research, and market trends to optimise the app’s performance and user experience.
Work closely with stakeholders to define business requirements and translate them into clear product specifications.
Lead the app’s growth strategy, focusing on acquisition, engagement and retention.
Champion an agile and customer-centric approach to product development.
Stay ahead of industry trends and emerging technologies to ensure The Gym Group App remains competitive and innovative.


Skills & Experience Required

Proven experience as a Senior Product Manager
Experience inB2C digital environment
ideally with experience in fitness, wellness, or subscription-based services.
Strong background in managing digital subscriptions service, including customer retention, pricing strategies, and engagement optimisation.
Experience working with mobile applications,Including UX/UI best practices, A/B testing, and feature development.
Strong analytical skills with the ability to interpret data, track KPIs, and make data-driven decisions.
Excellent stakeholder management and communication skills, with the ability to influence at all levels.
Experience working in an agile environment, collaborating with engineering and design teams.
Passion for fitness, health, and digital innovation is a plus


Benefits:

25 days holiday + plus bank hols
Pension is 5% employee and either 3 or 4% employer contribution depending on which scheme you opt for (auto-enroll or staff pension)
Save as you earn
Cycle to work
Gym membership from day 1, spouse/friend membership after 6 months
Single private medical insurance (after 6 months)
Life Assurance 3x annual salary
Up to 15% performance related bonus

Clapham, United Kingdom

Hybrid

10-03-2025