Ashdown Group

About the Company

Specialising in contract and permanent recruitment across IT, HR, Marketing, Accountancy and office administration. Offering a competitive 15% recruitment fee alongside an industry leading 3 month, 100% rebate period we support thousands of companies across the UK from all industry sectors.

We see ourselves as more than just a recruitment partner and as well as access to our database of 950,000 candidates our team builds long-lasting relationships with businesses and hiring managers, offering value added services along the way including industry insights, salary surveys and market data. This has led to us becoming one of the most well-respected agencies in our field.

To find out more or to register your vacancy with us please call 0203 857 2300 - or email: vacancy@ashdowngroup.com

Follow us on Twitter - @AshdownGroup

Listed Jobs

Company Name

Ashdown Group

Job Title

IT Manager/Support Engineer

Job Description

We are currently seeking an IT Manager/3 rd Line Support Engineer to join a very prestigious literary organisation. This role would be perfect for someone looking for a hands-on role with a real mix of operational support, infrastructure management and project work. Working in a team of four you will play a vital role in supporting a small team of experts based in London and New York, within an exciting and growing sector.
The position is offered on a hybrid basis, with three days based across their two sites in West London and two days remote.
Working closely with the Head of IT. you will be the main point of escalation for all 2 nd/3 rd line escalated queries for 70 users, troubleshooting hardware and software issues, whilst supporting and mentoring junior IT staff. You will be driving business improvement through technology change and playing a pivotal role in projects, including a migration to Azure cloud, as well as overseeing the implementation of a new CRM systems.
You will have previous experience in driving transformation projects, as you will be supporting in overseeing the transition of on-prem infrastructure and services to MS Azure. Designing and deploying secure, scalable, and resilient Azure cloud solutions and developing strategies and tools for deploying, monitoring, and managing Azure applications and services.
Responsible for networking and automation you will have hands-on experience with networking concepts, including VLANs, firewalls, routing and networking configurations. Using your automation tool skills, you will implement and automate processes as well as managing Azure AD integrations across all systems including Office 365 and on-premise servers.
The ideal candidate will:
Previous experience of providing 2/3 rd line support.
Degree educated in Computer Science or IT related field
Comfortable in training/mentoring team members
Confident supporting Microsoft Technologies, Office 365 Administration
Have solid experience in Azure cloud design, migration, and support.
Strong knowledge of Azure AD integration and hybrid environments
Knowledge of automation tools eg PowerShell, Python, Azure CLI
Solid with Networking including VLANs, firewalls, and routing.
Excellent analytical and problem-solving skills
Great communicator and team player
As well as offering a supportive and collaborative environment and hybrid working the salary on offer is up to £55,000 with generous benefits including, 7% pension scheme. employee assistance programme, season ticket loan, cycle scheme and enhanced sick, maternity and paternity pay.

London - Central, United Kingdom

On site

27-02-2025