Computappoint

About the Company

With over 25 years of experience our recruiters know the industry back to front and inside out. Our success has come from their ability to be able to source not just excellent candidates but the right candidates.

We are a driven and focused team with a winning formula for success based on three components; honesty, integrity and professionalism, values that are upheld by every employee. Our ethos has led to us developing many long-standing relationships with many clients and candidates alike in an ever-expanding network of professionals.

We are specialist at hiring IT management staff from both the Infrastructure and the Software Development arenas. We handle both contract roles and permanent positions in many different industries.

Interested? Get in contact to find out more – 0207 287 2550

Listed Jobs

Company Name

Computappoint

Job Title

1st Line IT Support

Job Description

SERVICE DESK ANALYST | PERMANENT | PORTSMOUTH | PS26,000 | 5 DAYS ON-SITE
This role is an excellent opportunity for anyone with experience in providing IT Support on a ticket based system to join a growing organisation at an exciting time. Our client, a large IT Service Provider, are setting up a new support function for a large customer of theirs which will involve a ticket based reporting system which is why previous experience with a similar system will be vital to this role.
As this is a 24/7 support function, shifts will be split between day shift, late shift, and night shift so you will be required to work some late/night shifts.
5 days on-site
Portsmouth
PS26,000 base with 15% bonus when required to cover late and night shifts.
Responsibilities:
Utilise customer provided tools to handle multi-channel contacts from end users (phone, email, chat), document troubleshooting, resolve the issue or escalate to second line teams within the required timescales to achieve SLA targets
Carry out initial triage of the incident utilising troubleshooting skills and use the Knowledge Base to determine the appropriate action to achieve a timely resolution
Manage your pending tickets ensuring these have been updated/resolved as per agreed procedures
Understand and respond to feedback from ticket quality reviews
Simultaneously switch between functions according to call/chat volume at the time
Experience/Skills Required:
Previous experience working in a 1st Line IT support environment
Experience working with ticketing systems, in particular ServiceNow, and communications solutions such as Jabber and other Chat software
Excellent verbal and written communication (to both technical and non-technical audiences), including the ability to produce clear technical documentation.
Highly desirable - Exposure using and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy

Hampshire, United Kingdom

On site

23-10-2024

Company Name

Computappoint

Job Title

O365 Consultant (Azure, IAM, EUC) - £600/day outside IR35 - Hybrid - London

Job Description

O365 Consultant (Azure, IAM, EUC) - £600/day outside IR35 - Hybrid - London
AzureAd, Exchange Online, Endpoint manager, SharePoint, Teams, OneDrive, Information Governance, Defender for Endpoint, Defender for Office 365, MCAS, Powershell
Monday start! Urgent Outside IR35 contract role!
My client is seeking an O365 consultant, who is an excellent communicator with a passion for Identity Management and Cloud based technologies. The ideal candidate will understand the Banking sector and would have recently worked for a Financial Services client.
Key requirements:
A Microsoft 365 specialist (consultant grade), expert at designing and delivering change in the following areas
Tenant setup and management,
Will also be proficient in on-premise technologies
Sound and generalised knowledge of cloud based environments - mainly Azure with an appreciation of AWS
Knowledge of Okta and Mimecast is ideal and have an information security mindset
Good communication skills, which the ability to write and present.
To be considered, please ensure you apply today as this role will be filled very quickly.
AzureAd, Exchange Online, Endpoint manager, SharePoint, Teams, OneDrive, Information Governance, Defender for Endpoint, Defender for Office 365, MCAS, Powershell
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

City, United Kingdom

On site

25-10-2024

Company Name

Computappoint

Job Title

Technical Product Owner (L2C)

Job Description

TECHNICAL PRODUCT OWNER (L2C) | PERMANENT | REMOTE | £80,000
This role is an exciting opportunity for an experienced Product Manager/Owner who has lead to cash (L2C) and Salesforce/Certinia experience to join a growing IT Managed Services client of ours as they migrate from their current service/billing platform to Salesforce & Certinia.
In this role you will own the roadmap & provide vision for this project, and be responsible for ongoing/continuous improvement of these products/platform.
Role Details:
Permanent
Remote - with ad hoc travel to both London and Portsmouth (possibly each location once per month)
Up to £80,000
Start Date: ASAP - ideally someone who is immediately available
Responsibilities:
Define and manage the L2C product roadmap.
Identify opportunities to leverage the systems current and future features to drive business value.
Understand each system's roadmap to maximise the benefits of upcoming features and capabilities.
Manage and prioritise the L2C development backlog, collaborating with internal teams to ensure seamless integration.
Work closely with cross-functional teams to deliver enhancements, features, and integrations with other systems.
Provide clear business cases for L2C-related developments, demonstrating market opportunity and ROI.
Skills/Experience Required:
Strong knowledge of Salesforce OR Certinia
Experience working on similar projects
Knowledge and understanding of L2C
Experience with Project Portfolio Management Software (PPM Tools
To be considered, please ensure you complete your application on the Computappoint website.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy
TECHNICAL PRODUCT OWNER (L2C) | PERMANENT | REMOTE | £80,000

United Kingdom

Remote

25-10-2024

Company Name

Computappoint

Job Title

DevSecOps Engineer

Job Description

IAM security engineer (DevSecOps)
Rate: Up to £700/day inside IR35
Hybrid Model: 3-day onsite
Location: Closed to Moorgate Station
Job Type: Contract
Duration: 6-months
About the client: Global financial trading organisation.
About the role: As an IAM DevSecOps Engineer, you will be responsible for driving modernisation across the company's platform, helping meet their high standards of governance. As an experienced engineer with 3+ years working in DevSecOps teams (ideally with IAM products such as SailPoint) and a focus on delivering results in high-performance, resilient IT environments, you will be comfortable working in a fast-paced setting and have a strong understanding of IT systems from design to operations.
Key Responsibilities:
Design and deploy identity and access management (IAM) solutions in DevOps pipelines, implementing least privilege access and role-based controls.
Build and maintain CI/CD pipelines for software builds, testing, and deployment.
Implement IaC using Terraform, CloudFormation, or Ansible.
Maintain consistent configuration managements environments, utilising tools such as Ansible, Puppet, or Chef.
Create monitoring tracking ensuring top performance for infrastructure and applications and high availability and disaster recovery strategies for key critical systems.
Automate user identity provisioning, de-provisioning, and life cycle management using SailPoint IdentityIQ as IAM tool
Develop APIs and scripts for identity governance tasks, like access reviews and role certifications, within SailPoint.
Integrate security checks within the DevOps pipeline and automate compliance verifications.
Qualifications & Experience:
Degree in Computer Science, Engineering, Information Systems, or a related STEM field.
More than 3 years in IAM engineer, DevOps engineer, or DevSecOps roles, ideally in the trading industry, delivering scalable, high-performance solutions.
Strong problem-solving skills with determination to overcome technical challenges
Excellent communication with stakeholders and technical teams
Strong collaborative team player
To be considered, please ensure you complete your application on the Computappoint website.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

City, United Kingdom

On site

28-10-2024