SThree

About the Company

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with dynamic organisations across the world. We are the number one destination for talent in the best STEM markets: these are today’s unsung heroes who positively shape the future. Now we’re helping them shape their own futures.

Our global house of specialist recruitment brands brings expertise in specific sought-after skills. We know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them.

Founded in London in 1986 as a small business, over the past 36 years SThree has expanded into a multi-brand organisation, giving our customers access to a global network of dedicated STEM specialists through 40 offices in 15 countries.

Listed Jobs

Company Name

SThree

Job Title

Transformation Support Data Analyst (6 month contract)

Job Description

*Please note that this role is contracted for 6 months*

SThree are delighted to announce that we’re looking for a talented Transformation Support Data Analyst to join our team on a fixed term basis!

The successful candidate will be responsible for extracting and analysing support issues from our SharePoint-based Transformation Hub and Global Operations function providing insights into issue categorisation, resolution workflows, right first time contracts and compliance adherence. This role requires strong technical data analysis skills and expertise in Power BI to present actionable insights effectively.

About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world.

What are the day-to-day responsibilities?

Data Extraction & Analysis
Retrieve and consolidate support issues from SharePoint, Mercury and D365 sites across multiple regions.
Analyse issue categorisation, tracking patterns, resolution timelines, and escalation paths. Analyse right first time volumes, categories and trends
Ensure that issues are correctly assigned to the appropriate resolution teams.

SLA & Performance Tracking
Assess whether reported issues are being handled within agreed SLAs.
Identify bottlenecks and inefficiencies in issue resolution processes.

Insights & Reporting
Develop Power BI dashboards and reports to visualize key trends, emerging issues, and resolution effectiveness.
Provide actionable insights to senior stakeholders, highlighting opportunities for process improvements.
Present findings in a structured, business-friendly format to drive decision-making.

Collaboration & Process Improvement
Work closely with Operations, IT, Data and Transformation teams to ensure issues are effectively managed.
Recommend process enhancements to improve issue tracking, categorisation and resolution speed

Business Acumen & Problem-Solving
Ability to interpret and translate raw data into meaningful business insights.• Strong problem-solving skills to identify and resolve inefficiencies in issue resolution workflows.

Project & Stakeholder Management:
Experience working in a cross-functional environment with international stakeholders.
Ability to communicate complex findings in a clear and concise manner.


What skills and knowledge are we looking for?

Strong data analysis and reporting skills with experience extracting and analysing data from SharePoint, Mercury and D365.
Proficiency in Power BI for visualisation, dashboard creation and trend analysis
Advance Excel skills (pivot tables, macros, VLOOKUP) and PowerPoint Skills
Experience in support ticketing systems or ITSM tools (preferred).
Previous experience in an operations, transformation or IT support analysis role
Excellent time management skills, with the ability to prioritise and multi-task, and work under shifting deadlines in a fast-paced environment.
Continuous improvement mindset, able to identify root cause and passionately take ownership to close the loop on process and service failures

Benefits for our U.K. teams include:

The choice to work flexibly from home and the office, in line with our hybrid working principles
Bonus linked to company and personal performance
Generous 28 days holiday allowance, plus public holidays
Annual leave purchase scheme
Five days paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering `
Private healthcare, discounted dental insurance and health care cashback scheme
Opportunity to participate in the company share scheme
Access to a range of retail discounts and saving
Hybrid working policy, in line with our function-specific guidelines

What we stand for...

We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.

Glasgow, United Kingdom

Hybrid

17-02-2025

Company Name

SThree

Job Title

Senior Frontend Developer

Job Description

**Please note this role is permanently based in our London Office*

SThree are pleased to announce we’re recruiting for a talented Senior Front End Developer to join our dynamic team on a permanent basis.
This role will also design, develop, test and support front-end capabilities in our suite of digital experience platform applications to create competitive advantage for SThree, as part of a small software development team.

About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.

What are the day-to-day tasks?
Hands-on design, development and testing of solutions, adhering to SThree’s architectural principles, policies, and guidelines.
Produce UI designs (e.g. wireframes, prototypes) to get early feedback.
Create and maintain UI-driven automated tests.
Work with business stakeholders to understand opportunities and to design solutions that deliver the required outcomes.
Work with other technology teams to design and deliver end-to-end capabilities.
Provide support to users and resolve systems issues.
Focus on automation across infrastructure, testing, deployment, operations, and security.
Promote knowledge sharing and collaboration across the team with development best practices.

What else are we looking for?

Knowledge & Experience:
Extensive experience of using React, JavaScript, HTML and CSS technologies to build modern web-based user interfaces.
Experience with test-driven development and test automation frameworks and tools.
Experience of working in Agile software development teams and across the full software development lifecycle.
Previous experience of building solutions using Liferay DXP would be beneficial.
Strong visual design skills.
Good understanding of cloud computing architectures and fundamentals like security, performance, and scalability, with experience of working with cloud technologies in Azure.
Strong knowledge of software quality assurance best practices and methodologies.

Skills:
Excellent communication skills.
Outstanding writing and documentation skills.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Knowledge of applicable data privacy practices and laws.

Qualifications:
Typically educated to bachelor degree level in a related subject (e.g. Computer Science, Software Engineering).

Benefits for our U.K. teams include:
The choice to work flexibly from home and the office, in line with our hybrid working principles
Bonus linked to company and personal performance
Generous 28 days holiday allowance, plus public holidays
Annual leave purchase scheme
Five days paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering `
Private healthcare, discounted dental insurance and health care cashback scheme
Opportunity to participate in the company share scheme
Access to a range of retail discounts and saving

What we stand for...
We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.

London, United Kingdom

Hybrid

17-03-2025

Company Name

SThree

Job Title

IT Systems Administrator (3rd Line Support)

Job Description

SThree are pleased to announce we’re recruiting for a talented IT Systems Administrator to join our dynamic team on a permanent basis.

The role of the IT Systems Administrator is to actively deliver the support and management of critical business systems and applications serving the SThree global userbase, throughout their lifecycle from implementation to decommission, ensuring users are educated and trained to fully utilise the systems.

This includes being an owner for several critical applications/systems, understanding how each has been designed, implemented and configured ranging from the technical layer through to how it supports the business process. Actively managing the appropriate support teams ensuring SLAs are met, customer experiences are acceptable and be an escalation point for the business and the support teams.

About us

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.

What are the day-to-day tasks?

Reviews releases, upgrades, security patches and fixes available from system software suppliers and identifies those which merit action. Maintains awareness of existing and emerging software and hardware solutions and develops upgrade plans.
Initiates, designs and produces new course materials within own area of technical specialisation(s) in response to changing demands, responding to feedback by revising, editing, altering or modifying the training materials.
Delivers learning activities to colleagues with a wide variety of competence and experience, covering relevant knowledge, techniques and skills using a wide variety of methods, tools, online environments, equipment and materials.
Where appropriate develops a ‘super-user’ community and imparts the necessary skills and knowledge for this group to become the first line for user queries.
Tailors and configures system software to ensure that the functionality is exploited in line with business needs. Prepares software implementation procedures with fall back contingency plans. Installs and tests new versions of system software.
Investigates potential and actual service problems and recommends solutions. Research business processes and recommends upgrades or improvements. Follows formal procedures to plan and test proposed solutions.
Collects performance data to monitor system efficiency against published service level agreements. Monitors both resource usage and failure rates of installed systems and provides feedback to management.
In the event of system software failure, collects critical information, adhering to agreed procedures. Analyses all documentation, storage dumps and logs relating to system software failures to identify the failing component. Isolates failures and recommends actions to circumvent problems and enable the restoration of services. Liaises with suppliers to obtain corrective code, installing and testing the code to ensure a permanent resolution
Gathers performance data and statistics from the IT platforms to enable valid and reliable conclusions to be drawn about resource usage and failure rates. Makes recommendations for the tuning of system software. Tailors and configures system software parameters to maximize throughput and efficiency.
Audits service delivery functions to ensure understanding and adherence to documented policy and procedures relating to system software.

What else are we looking for?

Knowledge & Experience:

Has a thorough understanding of the system development and the service management lifecycles, system interfaces and awareness of further configurations, with a good understanding of the organisation's business processes, their importance and their dependence on information systems.
Proven administration experience in one or more of the following: Microsoft Azure, Intune, ServiceNow Administration, Dynamics 365 CRM.
Experience in Monitoring, Troubleshooting and reporting of enterprise applications.
Creation and operation of procedures (manual and/or scripted) to support wider Service Delivery Function
Principles and practice of project management including project planning, monitoring and control, change control and configuration management, effort estimation, quality and risk management and communication between project stakeholders.
Techniques used to plan and execute tests of all software components to verify that the software satisfies specified requirements of the resulting service and to detect errors.
Experience of frameworks and standards for information security management, such as the international standard ISO/IEC 27001 for Information Security.
Methods and techniques for creating, delivering and maintaining effective and accessible learning. I.e. virtual learning and blended learning environment.

Qualifications:

Typically educated to bachelor degree level and holds a relevant professional qualification. Alternatively holds a relevant IT apprenticeship qualification at Level 4 and RITTech, with additional qualification such as:
Certified ITIL Foundation
Azure Administrator Associate
Certified Service Now Administrator

Benefits for our U.K. teams include:

The choice to work flexibly from home and the office, in line with our hybrid working principles
Bonus linked to company and personal performance
Generous 28 days holiday allowance, plus public holidays
Annual leave purchase scheme
Five days paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering `
Private healthcare, discounted dental insurance and health care cashback scheme
Opportunity to participate in the company share scheme
Access to a range of retail discounts and saving

What we stand for...

We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.

***Please note this role is permanently based in our Glasgow Office. This role requires to cover US working hours one week a month to support the US function. Please note this role is hybrid, with 3 expected office days per week, and the remaining days WFH***

Glasgow, United Kingdom

Hybrid

17-03-2025