BritBox

About the Company

Welcome to BritBox, the go-to streaming destination for the best of British entertainment.

Born of the BBC, we bring authentic British stories to audiences all around the world. Since our launch in 2017, our fans have fueled our growth to seven markets, including North America, Australia, and the Nordics. We’re a small but mighty streamer that punches above its weight—we’re on every major distribution platform and even among the bright lights of Times Square! And hold on to your bowler hats because we’re just getting warmed up.

At BritBox, we offer an unparalleled streaming collection of new and iconic mysteries, dramas, comedies and more. Our careful selection of thoughtfully crafted character-driven stories, brimming with trademark British wit and irresistible charm have helped us attract loyal fans all over the world.

Listed Jobs

Company Name

BritBox

Job Title

Development Manager

Job Description

Job Title: Development Manager
Department: Product, Tech & Data
Division: BritBox
Work pattern: Hybrid
Location: London, UK
Reports to: SVP Technology & Operation
Contract: 12 month FTC

About Us

Welcome to BritBox, the go-to streaming destination for the best of British entertainment.

Born of the BBC, we bring authentic British stories to audiences all around the world. Since our launch in 2017, our fans have fueled our growth to seven markets, including North America, Australia, and the Nordics. We’re a small but mighty streamer that punches above its weight—we’re on every major distribution platform and even among the bright lights of Times Square! And hold on to your bowler hats because we’re just getting warmed up.

At BritBox, we offer an unparalleled streaming collection of new and iconic mysteries, dramas, comedies and more. Our careful selection of thoughtfully crafted character-driven stories, brimming with trademark British wit and irresistible charm have helped us attract loyal fans all over the world.

Now, here’s where you come in: this is your chance to be a part of something big. If you’re passionate about entertainment, thrive in a fast-paced environment with a high performing yet supportive culture, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere.

Job Purpose

We are looking for a Development Manager with a strong technical background in software and OTT (Over-The-Top) media streaming. In this role, you will collaborate daily with external vendors, ensuring that sprints, requirements, and deliverables are completed on time and align with business objectives. Youʼll work closely with internal teams (Product, Architecture, QA, Operations) to keep projects on track, while leveraging your deep understanding of software development and streaming technologies to guide technical decisions and validate vendor outputs.

Responsibilities:

Vendor Management & Collaboration
Serve as the primary point of contact for external development teams, overseeing day-to-day communication and coordination.
Monitor vendor progress against agreed-upon timelines and milestones, providing constructive feedback to ensure alignment with technical standards.
Review vendor proposals for technical feasibility and accuracy, ensuring all efforts meet both quality and budgetary requirements.

Technical Guidance & Validation
Leverage your understanding of software development principles and media streaming technologies to evaluate vendor solutions, proposed architectures, and coding practices.
Collaborate with the Technical Architect(s) to ensure vendors adhere to established design patterns, coding standards, and security protocols.
Provide high-level technical input on architecture, system design, and integration strategies to keep projects scalable and future-proof.

Agile Project Deliver
Facilitate daily stand-ups, sprint planning, backlog refinement, and retrospectives with vendor teams.
Track sprint metrics (velocity, burn-down charts, etc.) and proactively remove roadblocks to maintain delivery momentum.
Ensure feature requirements and user stories are clearly documented, understood, and technically viable.

Requirement Gathering & Analysis
Work with Product Managers, Technical Architects, and business stakeholders to refine user stories and acceptance criteria.
Conduct impact analysis of new requirements on existing systems, assessing technical complexity and resource needs
Communicate clearly with all parties to confirm feasibility and anticipated delivery timelines.
Performance Reporting & Metric
Establish KPIs to measure vendor performance, such as on-time delivery, code quality, and defect rates.
Provide regular status updates to senior leadership, highlighting key risks, dependencies, and budget considerations.
Track and report on project costs, ensuring adherence to planned budgets and scope.
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Cross-Functional Coordination
Partner with QA and DevOps teams to ensure thorough testing, smooth releases, and effective monitoring/alerting setups.
Collaborate with the Architecture team to maintain consistency in solution design and ensure best practices are upheld.
Communicate effectively with non-technical stakeholders to deliver concise and accurate project updates.

Quality Control & Continuous Improvement
Perform high-level reviews of vendor deliverables, including code structure, architecture diagrams, and technical documentation.
Advocate for continuous integration, automated testing, and other modern development practices to improve product quality.
Drive process improvements in vendor management, project planning, and software delivery.

Team Leadership & Mentorship
Provide guidance and training to junior project managers, business analysts, and other internal team members.
Foster a culture of accountability, innovation, and technical excellence within the team.

Knowledge and Experience

Education & Experience
Bachelorʼs degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
5+ years of experience managing software development projects, ideally in OTT or media streaming contexts.

Technical & Domain Expertise
Strong understanding of software development principles, system architectures, and coding standards.
Familiarity with OTT streaming protocols (e.g., HLS, MPEG-DASH) and media workflows (encoding, DRM, content delivery).
Basic knowledge of AWS Cloud services (EC2, S3, CloudFront, etc.) and CI/CD pipelines (Jenkins, GitLab CI, or similar).
Experience using Agile project management tools (e.g., Jira, Azure DevOps) for sprint tracking and backlog management.

Project Management & Methodologies
Proven track record in Agile methodologies (Scrum, Kanban), with experience leading daily stand-ups, sprint planning, and retrospectives.
Exceptional organizational skills for balancing multiple projects and deadlines in a fast-paced environment.

Soft Skills
Communication: Excellent verbal and written communication skills, with the ability to translate technical details for non-technical stakeholders.
Leadership & Vendor Management: Experience guiding, motivating, and holding external teams accountable to timelines and quality benchmarks
Problem-Solving: Strong analytical skills to identify issues and drive rapid resolution.
Collaboration: Demonstrated ability to work cross-functionally, respecting diverse roles and expertise.

Preferred Qualifications
Certifications in project management (e.g., PMP, CSM) or Agile methodologies. Exposure to microservices architecture and RESTful APIs.
Experience with analytics and QoE (Quality of Experience) monitoring tools used in OTT environments.

Our Values

Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work to...

London, United Kingdom

On site

06-02-2025

Company Name

BritBox

Job Title

Business Analyst (Content Delivery)

Job Description

Job Title: Business Analyst (Content Delivery)
Department: Product, Tech & Data
Division: BritBox
Work pattern: Hybrid
Location: London, UK
Reports to: Content Delivery Product Manager
Contract: 12 month FTC

About Us

Welcome to BritBox, the go-to streaming destination for the best of British entertainment.

Born of the BBC, we bring authentic British stories to audiences all around the world. Since our launch in 2017, our fans have fuelled our growth to seven markets, including North America, Australia, and the Nordics. We’re a small but mighty streamer that punches above its weight—we’re on every major distribution platform and even among the bright lights of Times Square! And hold on to your bowler hats because we’re just getting warmed up.

At BritBox, we offer an unparalleled streaming collection of new and iconic mysteries, dramas, comedies and more. Our careful selection of thoughtfully crafted character-driven stories, brimming with trademark British wit and irresistible charm have helped us attract loyal fans all over the world.

Now, here’s where you come in: this is your chance to be a part of something big. If you’re passionate about entertainment, thrive in a fast-paced environment with a high performing yet supportive culture, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere.

Job Purpose

We are seeking a Business Analyst to support all BA activities related to content distribution, metadata management, imagery, and various internal solutions within our Content Delivery domain. You will collaborate closely with the Content Delivery Product Manager, as well as cross-functional teams (Development, QA, Operations, and external vendors), to define and refine business requirements, ensure seamless delivery of content assets, and continuously improve our internal workflows.

Responsibilities:

Requirements Gathering & Documentation
Work with the Content Delivery Product Manager and stakeholders to elicit, document, and help prioritize business requirements for content distribution, metadata, image management, and internal solutions.
Translate these requirements into clear user stories, acceptance criteria, and process flows, ensuring alignment with overall product strategies.

Content & Metadata Analysis
Examine content distribution workflows, including metadata and image handling, to identify inefficiencies or gaps.
Collaborate with technical teams to define data schemas, tagging standards, and content organization strategies that improve discoverability and user experience.
Ensure accurate and consistent metadata mapping across multiple platforms and systems.
Solution Design & Collaboration
Assist in the design and improvement of internal tools and systems used for content ingestion, packaging, and delivery.
Liaise with developers, QA, and DevOps teams to ensure requirements are technically feasible and tested effectively, providing timely clarifications and feedback.
Work with vendors or third-party providers (if applicable) to coordinate content distribution requirements and address potential integrations or enhancements.

Stakeholder Engagement
Serve as a bridge between technical teams and non-technical stakeholders, ensuring requirements are clearly understood and solutions meet business objectives.
Provide regular updates to the Content Delivery Product Manager and relevant stakeholders on project progress, risks, and potential roadblocks.
.
Reporting & Metrics
Track and report on key performance indicators related to content distribution (e.g., throughput, turnaround time, error rates)
Develop dashboards or reports that highlight trends in content utilization, metadata accuracy, and overall system performance.
.
Continuous Improvement & Best Practices
Stay abreast of industry trends, best practices in metadata management, and emerging tools for content distribution.
Identify and document lessons learned from each project or initiative, promoting knowledge sharing and continuous improvement across teams.

Knowledge and Experience

Education & Experience
Bachelorʼs degree in Business Administration, Information Systems, Media Studies, or a related field (or equivalent experience).
3+ years of experience as a Business Analyst, preferably in media, OTT, or content delivery contexts.

Technical & Domain Knowledge
Familiarity with content management systems, metadata standards (e.g., XML, JSON, schema definitions), and media workflows.
Basic understanding of how images, metadata, and assets are ingested, transformed, and distributed across platforms.
Experience with Agile methodologies and project management tools (e.g., Jira, Trello).
Familiarity with SQL or BI tools (e.g., Power BI, Tableau) for data analysis and reporting.

Analytical & Communication Skills
Excellent ability to gather, organize, and analyze complex data or requirements.
Strong written and verbal communication skills, capable of articulating requirements for both technical and non-technical audiences.
Proven experience facilitating meetings, conducting stakeholder interviews, and leading requirements workshops.

Problem-Solving & Adaptability
Demonstrated ability to troubleshoot issues, identify root causes, and propose practical solutions.
Comfortable working in a fast-paced environment with evolving priorities and frequent changes.

Nice-to-Have Qualifications
Experience in digital video workflows, DRM systems, or cloud-based delivery platforms.
Knowledge of UX principles and user journey mapping.

Our Values

Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day.
People first
Ready for anything
Big on brilliance
Creative & curious
We open up

Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback.
We are proud of our values and seek to hire people who resonate with them.

This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.

London, United Kingdom

Hybrid

06-02-2025

Company Name

BritBox

Job Title

Technical Architect (OTT & Media Streaming)

Job Description

Job Title: Technical Architect (OTT & Media Streaming)
Department: Product, Tech & Data
Division: BritBox
Work pattern: Hybrid
Location: London, UK
Reports to: Lead Architect
Contract: 12 month FTC

About Us

Welcome to BritBox, the go-to streaming destination for the best of British entertainment.

Born of the BBC, we bring authentic British stories to audiences all around the world. Since our launch in 2017, our fans have fuelled our growth to seven markets, including North America, Australia, and the Nordics. We’re a small but mighty streamer that punches above its weight—we’re on every major distribution platform and even among the bright lights of Times Square! And hold on to your bowler hats because we’re just getting warmed up.

At BritBox, we offer an unparalleled streaming collection of new and iconic mysteries, dramas, comedies and more. Our careful selection of thoughtfully crafted character-driven stories, brimming with trademark British wit and irresistible charm have helped us attract loyal fans all over the world.

Now, here’s where you come in: this is your chance to be a part of something big. If you’re passionate about entertainment, thrive in a fast-paced environment with a high performing yet supportive culture, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere.

Job Purpose

We are seeking a highly skilled Technical Architect with a strong background in AWS and in-depth knowledge of OTT (Over-The-Top) media streaming, video formats, and content delivery. This role reports to the Lead Architect, working under their guidance but also exercising autonomy in designing and implementing technical solutions. You will also collaborate closely with other Technical Architects to ensure cohesive and efficient solutions.
While this role does not involve active coding, prior experience working as a developer— particularly with modern stacks like .NET or Node.js—is highly desirable to enable effective collaboration with development teams and maintain a solid grasp of technical feasibility.

Responsibilities:

Solution Design & Architecture
Architectural Leadership: Work with the Lead Architect to translate business objectives into high-level architectural designs for OTT and media streaming solutions. This involves drafting blueprints for system components, defining data flows, and ensuring alignment with organizational goals.
Technical Feasibility: Evaluate the feasibility of proposed solutions by conducting impact analyses, considering performance constraints, and anticipating future scalability needs. Engage with the development team to confirm that architectural decisions are implementable within project timelines.
Integration & Interoperability: Define standards and guidelines for integrating both third-party services (e.g., DRM providers, CDNs) and in-house tools. Ensure interoperability within a broader microservices or service-oriented ecosystem.
Vendor & Technology Evaluation: Stay informed on emerging technologies and tools in the streaming and cloud domains. Conduct proof-of-concept evaluations, comparing solutions on parameters like cost, reliability, performance, and ease of integration.
Vendor Collaboration & Oversight: Work closely with external vendors to evaluate and assess proposed technical solutions. Critically review vendor estimations, ensuring they meet technical requirements and are cost-effective. Provide regular feedback and instructions to maintain alignment with internal architectural standards, and own the ongoing technical relationship with all vendors.
Autonomy & Collaboration: While receiving high-level directives from the Lead Architect, take ownership of solution design details. Regularly liaise with other Technical Architects to align on shared objectives and maintain a unified architectural vision.
Governance & Compliance: Incorporate security, compliance, and governance considerations into every architectural decision—especially important in OTT environments handling user data and copyrighted materials.
Documentation & Knowledge Sharing: Write and maintain comprehensive documentation of technical solutions, including architectural diagrams, design rationales, and implementation guidelines. Ensure these materials are accessible and understandable to both technical and non-technical stakeholders.

Knowledge and Experience

AWS Cloud Expertise
AWS Services: In-depth understanding of AWS core services such as EC2, S3, CloudFront, and AWS Media Services (MediaPackage, MediaConvert, etc.).
Infrastructure Design: Ability to architect solutions for high availability, disaster recovery, and cost-effectiveness.
IaC (Infrastructure as Code): Familiarity with Terraform, AWS CloudFormation, or equivalent tools for provisioning and managing cloud resources.
AWS Best Practices: Knowledge of AWS Well-Architected Framework, including operational excellence, security, reliability, performance efficiency, and cost optimization.

OTT & Media Streaming
Streaming Protocols: Proficiency in HLS, MPEG-DASH, CMAF, Smooth Streaming, and other adaptive bitrate protocols.
Video Codecs & Formats: Understanding of codecs like H.264, H.265, AV1, and container formats such as MP4, MKV, CMAF.
Content Protection: Experience implementing DRM (e.g., Widevine, PlayReady, FairPlay), watermarking, and other content protection measures.
End-to-End Workflow: Familiarity with the full media pipeline—from ingestion and transcoding to packaging and distribution.

Performance & Scalability
Load Handling: Expertise in designing systems that can handle high volumes of concurrent streaming requests with minimal buffering or downtime.
Caching & CDNs: Strategic use of CloudFront or other CDNs to reduce latency and optimize user experience.
Monitoring & Optimization: Implementing performance monitoring using tools like AWS CloudWatch, Datadog, or New Relic to proactively address bottlenecks.

Security & Compliance
Secure Architecture: Understanding of IAM, VPCs, and network segmentation to minimize vulnerabilities
Regulatory Knowledge: Familiarity with GDPR, PCI-DSS, and other relevant regulations impacting OTT services.
Encryption & DRM: Competence in encryption at rest and in transit, as well as robust access control policies to safeguard content and user data.

Cross-Functional Collaboration
Stakeholder Communication: Ability to articulate complex technical concepts to non technical stakeholders, including product managers and executives.
Team Guidance & Mentorship: Provide advice on coding standards and frameworks (e.g., .NET, Node.js) to development teams—though direct coding is not the primary responsibility.
Project Coordination: Collaborate with QA, DevOps, and other architects to plan releases, manage dependencies, and ensure timely delivery of high-quality solutions.

Research & Innovation
Emerging Trends: Keep abreast of new streaming protocols, compre...

London, United Kingdom

On site

06-02-2025