InterQuest Group

www.interquestgroup.com

4 Jobs

149 Employees

About the Company

For over 20 years, InterQuest Group has been dedicated to addressing skills gaps in technology-powered organisations. We empower organisations to accomplish business goals by providing rapid and sustainable access to sought-after talent and skills. People, technology, and data are at the core of our business, meaning we can work faster and smarter to build our clients’ workforce strength and resilience. Now proudly part of Morson Group Family, InterQuest joins a rich 55-year history in the industry. Together, we are the UK’s 10th largest Tech & Digital recruiter.

To find out more about how we can help you, call us today on:

+44 (0) 20 7025 0100

Listed Jobs

Company Name: InterQuest Group
Job Title: Business Analyst - Migration
Job Description: Business Analyst
Buckinghamshire
Hybrid (1 day pw onsite)
£500 - £600 a day Outside IR35

We are seeking a highly experienced Business Analyst with extensive experience of data migrations. In this role, you will bridge the gap between business and technology, translating complex business requirements into clear, concise, and actionable technical specifications, driving the successful migration of legacy systems to a modern cloud platform. You will analyse complex data requirements, ensure alignment with business needs, and collaborate closely with stakeholders, technical teams, and project managers to deliver a seamless data migration solution.

Experience & Skills Required
Proven experience in data migration projects successfully migrating legacy systems/databases to a cloud platform (Azure)
Ability to conduct requirement based interviews, workshops, and surveys to gather and analyse data migration business requirements
Identify and document functional and non-functional requirements, including user stories, use cases, and process flows.
Create comprehensive end-to-end best practice customer journey maps.
Develop comprehensive documentation, including data mapping, transformation rules, and validation processes.
Experience with technical concepts, including ETL processes, APIs, and cloud data architecture (AZURE)
Experience of BI and data reporting tools. Experience with Power BI desirable
Work alongside data engineers and developers to create detailed mapping specifications for migrating data from legacy systems to modern cloud platforms
Collaborate with stakeholders to validate and prioritise requirements
Proficiency in business analysis tools (e.g., DevOps, Visio)
Must have insurance and or financial services experience
Strong analytical and problem-solving skills

Please apply now for more information

Buckinghamshire, United Kingdom

On site

21-02-2025

Company Name: InterQuest Group
Job Title: Information Technology Service Delivery Manager
Job Description: Our client is a fast-growing leader in the world of intelligent monitoring and automation solutions, helping industries optimise performance, enhance sustainability, and drive efficiency through cutting-edge innovations. Due to expansion, they’re seeking to hire a Service Delivery Manager to be based from their office in Swinton, where there is a hybrid working policy in place. The role will pay up to £60,000 plus a 10% annual bonus.

We are seeking a highly skilled and proactive Service Delivery Manager to oversee all customer service issue management and incident resolution. You will possess both a strong technical background in supporting software and hardware solutions, as well as the leadership capabilities to manage the technical support team effectively. This role is pivotal in ensuring that service delivery meets and exceeds the contracted service levels, while continuously improving the customer experience.

What is expected of the Service Delivery Manager?

Incident Management:
Oversee the incident management process, ensuring the timely and effective resolution of customer-reported issues
Act as the point of escalation for all critical service incidents, ensuring that they are managed swiftly and appropriately
Identify root causes of issues, working with relevant technical teams to prevent recurrence

Service Level Management:
Monitor, track, and report on service delivery performance, ensuring that service levels are consistently met or exceeded in accordance with contractual agreements
Work with the CTO to define and improve service level agreements (SLAs) and key performance indicators (KPIs)

Customer Issue Resolution:
Ensure that technical issues, both software and hardware-related, are addressed promptly
Collaborate with the technical support team to identify and resolve software bugs or system failures
For hardware-related issues, create detailed action plans and coordinate with hardware engineering or external vendors to ensure solutions are provided
Team Leadership:
Manage and mentor the technical support team, ensuring that they are equipped with the tools and knowledge necessary to address customer concerns effectively
Foster a collaborative, customer-focused culture within the support team

Continuous Improvement:
Lead initiatives to continually enhance the service delivery process, identifying areas for improvement and driving change
Collaborate with product and engineering teams to provide feedback on customer pain points and service delivery issues

Customer Communication:
Serve as the primary point of contact for customers regarding service delivery issues, ensuring clear and consistent communication
Regularly update customers on the status of their issues and provide detailed post-incident reports

What we look for in a Service Delivery Manager?

Strong technical knowledge in both software and hardware, particularly in IoT systems
Proven experience in a similar role within a SaaS or connectivity service provider environment
Demonstrated experience in incident management and service delivery, with a focus on achieving service level agreements (SLAs)
Excellent problem-solving skills, with the ability to investigate, identify, and resolve technical issues
Leadership experience, with the ability to manage, motivate, and develop a technical team
Strong communication skills, both written and verbal, with the ability to interact effectively with both technical and non-technical stakeholders
Experience working with service management tools and frameworks such as ITIL or similar
Ability to work under pressure and handle high-priority customer issues with professionalism

What the Service Delivery Manager will receive?

Up to £60,000
10% annual bonus
Hybrid working
Opportunity to work on challenging and impactful projects
Collaborative and supportive work environment
Opportunities for professional growth and development

Swinton, United Kingdom

Hybrid

04-03-2025

Company Name: InterQuest Group
Job Title: Principal Software Engineer (6 month Contract)
Job Description: Principal Software Engineer

A leadership role responsible for driving software engineering excellence, technical strategy, and best practices within an agile environment. This position involves mentoring a team, ensuring the adoption of scalable and secure engineering solutions, and collaborating with cross-functional teams.

Key Responsibilities:
Lead and develop a high-performing software engineering team.
Define and implement best practices for software development, architecture, and security.
Guide technical decision-making, ensuring efficient delivery and high-quality standards.
Contribute to platform design, governance, and process improvements.
Advocate for engineering culture and emerging technologies.
Oversee team development, recruitment, and mentorship.

Skills & Experience Required:
Extensive experience leading agile engineering teams.
Strong background in software architecture, design patterns, and cloud platforms (AWS, Azure, GCP).
Proficiency in TypeScript, React, GraphQL, Node.js, and infrastructure-as-code (Terraform, CloudFormation).
Experience with CI/CD pipelines, serverless technologies, and security best practices.
Strong problem-solving, communication, and leadership skills.

Desirable Knowledge:
Experience with identity and access management (Cognito, Okta).
Understanding of data governance and security principles.

London, United Kingdom

Hybrid

05-03-2025

Company Name: InterQuest Group
Job Title: Senior Data Specialist
Job Description: Senior Data Specialist
Permanent Opportunity
Offering £75k-£85k
Hybrid Working - Liverpool

We're seeking a Senior Data Specialist to join our growing Data & Analytics team in a dual role that combines strategic project work with hands-on analytics.

About the Role:
You'll play a crucial role in our data transformation journey, working on high-priority projects while supporting our Finance Domain with business-critical analytics. You'll collaborate with senior stakeholders and help shape our data future.

Key Responsibilities:
Lead complex data analysis projects
Drive the Finance Domain reporting strategy
Participate in our Data Project Steering Committee
Develop and automate reporting processes
Create impactful visualizations for stakeholders
Support strategic data transformation initiatives

What we're looking for:
Advanced SQL expertise
Power BI proficiency
Strong stakeholder management skills
Experience in financial services analytics desireable
Project management capabilities

Liverpool, United Kingdom

Hybrid

10-03-2025