Symphony

Company Name: Symphony
Job Title: Security Operations Engineer
Job Description: About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers.

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence.

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Role Description

We are seeking a highly motivated Security Operations Center (SOC) Analyst to join our security team. The SOC Analyst will be responsible for monitoring, detecting, analyzing, and responding to cybersecurity threats and incidents. The ideal candidate should have a strong understanding of security tools, incident response procedures, and threat intelligence to safeguard our organization’s digital assets.

Responsibilities

Security Monitoring & Incident Response:

Monitor security events and alerts in real-time using SIEM and other security tools.
Analyze security incidents, determine root causes, and escalate as needed.
Respond to security incidents, perform forensic analysis, and document findings.
Assist in containment, eradication, and recovery efforts following security breaches.
Maintain incident response documentation and playbooks.

Threat Analysis & Intelligence

Investigate security threats, vulnerabilities, and suspicious activities.
Correlate threat intelligence feeds with internal security events.
Identify emerging threats and recommend proactive measures.

Security Tools & Technology

Operate and fine-tune security technologies such as firewalls, IDS/IPS, EDR, and DLP solutions.
Support the configuration and maintenance of security monitoring tools.
Assist in tuning detection rules to reduce false positives and improve response efficiency.

The Right Background

Education & Experience:

Bachelor’s degree in Cybersecurity, Computer Science, Information Security, or related field (or equivalent work experience).
1-3 years of experience in a Security Operations Center (SOC).

Technical Skills

Strong knowledge of security monitoring tools (SIEM, EDR, IDS/IPS, Firewalls).
Familiarity with threat intelligence platforms and attack frameworks (MITRE ATT&CK).
Experience with forensic analysis, malware detection, and incident response.
Understanding of networking protocols, cloud security, and system administration.
Proficiency in scripting (Python, PowerShell, Bash) is a plus.

Certifications (Preferred But Not Required)

CompTIA Security+, CEH, GCIH, GCIA, or equivalent certifications.

Soft Skills

Strong analytical and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple priorities.
Excellent communication and collaboration skills.
Prior experience working within a financial service organization preferred.

Compensation

Competitive salary
Bonus Plan
Benefits and Perks vary based on location.

Benefits And Perks

Regional specific competitive benefits
Build your own Benefits (BYOB) perk
Many other fun and exciting benefits and activities!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Symphony reserves the right of ownership for all unsolicited resumes submitted for this requisition and is not responsible for any fees associated with unsolicited resumes.

Belfast, United Kingdom

On site

09-04-2025

Company Name: Symphony
Job Title: Technical Support Engineer
Job Description: About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers.

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence.

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Responsibilities

To be the first point of contact in dealing with support queries though via Zendesk ticketing system and phone calls
Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation
Prioritize, investigate, diagnose and resolve issues relating to Symphony services and products
Liaise with Symphony Development Operations and Product teams on issues that cannot be readily resolved at first contact
Ensure that tickets are followed up, kept up to date and properly closed to ensure adherence with SLAs
Assist the Solutions Engineers with implementations of Symphony Services by acting as a conduit to Development Operations
Assist in product testing and research by filing bugs or product issues in our problem management system
Contribute technical documentation and content as needed for services and products
Weekend shift and holiday coverage required (on rotation)

Qualifications

B.S. in Computer Science or a related field is strongly preferred, 2+ years of experience in technical support
Knowledge of and/or experience in REST, Javascript, Java, HTML, CSS, APIs
Working knowledge of corporate network infrastructure topology and protocols including firewall configuration, DNS management, network routing and IP connectivity
Understanding of SAML specification to support Client Single Sign On (SSO)
Working knowledge or experience within Unix/Linux environments, Desktop Application, Windows OS, Audio Settings and Citrix VDI environments
Familiar with cloud based service (SaaS) deployment and support
Logical approach to troubleshooting including good analytical and problem solving skills and detail oriented
Ability to deal with difficult callers and to work calmly and professionally under pressure
Excellent written and verbal communication skills and excellent interpersonal skills; able to communicate effectively in English, both orally and in writing
Some experience using monitoring / Data Analysis tools such Splunk, Datadog, Grafana or any other tools
Ability to prioritise and manage incidents
Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
Optional additions:

Experience with help desk ticket/logging tools (ZenDesk, Jira)

Experience in customer services and/or technical support in one of the following fields: Financial Services firm or vendor, Technology Software, Collaboration or Unified Communications technology

Additional languages (French, Spanish) are a plus but not required

Compensation

Competitive salary
Bonus Plan
Benefits and Perks vary based on location.

Benefits And Perks

Regional specific competitive benefits
Build your own Benefits (BYOB) perk
Many other fun and exciting benefits and activities!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Symphony reserves the right of ownership for all unsolicited resumes submitted for this requisition and is not responsible for any fees associated with unsolicited resumes.

Belfast, United Kingdom

On site

12-04-2025

Company Name: Symphony
Job Title: Apprentice, Software Development
Job Description: About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers.

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence.

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Position Overview

As a Product & Engineering Apprentice, you will have the opportunity to work alongside our experienced development team and contribute to real-world projects that impact our clients and users.

Position Overview: We are seeking a talented and motivated Software Developer Apprentice to join our team. This internship is designed to provide valuable hands-on experience in software development, allowing you to apply your classroom knowledge to practical scenarios. You will work closely with our senior developers and gain exposure to various stages of the software development lifecycle.

Key Responsibilities

Collaborate with the development team to design, develop, test, and maintain software applications.
Write well-documented and efficient code following best practices and coding standards.
Assist in debugging, troubleshooting, and resolving software defects and issues.
Participate in code reviews, providing and receiving constructive feedback.
Contribute to brainstorming sessions and offer creative ideas for software solutions.
Stay up-to-date with the latest industry trends, technologies, and programming languages.
Learn and work with relevant tools, frameworks, and development methodologies.

Qualifications

Currently pursuing a degree in Computer Science, Software Engineering, or a related field.
Solid understanding of programming fundamentals and data structures.
Proficiency in one or more programming languages (e.g., Python, Java, C++, etc.).
Familiarity with web development, databases, and version control systems is a plus.
Strong problem-solving skills and an eagerness to learn and adapt.
Excellent communication and teamwork abilities.
Prior projects, coursework, or personal projects showcasing your coding skills are advantageous.

Benefits

Hands-on experience in real-world software development projects.
Mentorship and guidance from experienced developers.
Opportunity to expand your technical skill set and learn new technologies.
Networking opportunities within the industry.
Develop an understanding of Symphony's products/services and its relevance in the marketplace.

Join us for an exciting apprenticeship that will kickstart your software development career. Apply now and become a part of our innovative team!

Sophia Antipolis, France

On site

13-04-2025

Company Name: Symphony
Job Title: Software Engineer, Back-End
Job Description: About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers.

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence.

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Role Description

We are looking for a skilled and motivated Software Developer to join our team. In this role, you will design, develop, and maintain high-quality software solutions that support our business needs. You will work closely with cross-functional teams to deliver scalable and efficient applications while following best practices in software development.

If you are passionate about technology, problem-solving, and working in a dynamic environment, we would love to hear from you!

Key Responsibilities

Develop, test, and maintain software applications, ensuring high performance and reliability.
Collaborate with product managers, designers, and other engineers to define and implement new features.
Write clean, scalable, and maintainable code following best coding practices.
Debug, troubleshoot, and resolve technical issues as they arise.
Participate in code reviews, providing constructive feedback to peers.
Stay up to date with emerging technologies and contribute to continuous improvement efforts.
Ensure software security, data protection, and compliance with company standards.

Required Qualifications

Technical Skills:

Strong programming skills in Java
Experience with modern frameworks and development tools e.g.Spring Boot
Familiarity with database technologies such as SQL, PostgreSQL, MongoDB, or similar.
Understanding of cloud services and deployment (AWS, Azure, Google Cloud).
Experience with version control systems (e.g., Git).
Knowledge of software development methodologies (Agile, Scrum, or Kanban).

Soft Skills

Strong problem-solving and analytical thinking abilities.
Excellent communication and teamwork skills.
Ability to work in a fast-paced, collaborative environment.
Self-motivated and eager to learn new technologies.

Education & Experience

Master’s or Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
Previous experience in software development (internships or full-time) is a plus but not required for junior roles.

Compensation

Competitive salary
Bonus Plan
Benefits and Perks vary based on location.

Benefits And Perks

Regional specific competitive benefits
Build your own Benefits (BYOB) perk
Many other fun and exciting benefits and activities!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Belfast, United Kingdom

On site

21-04-2025

About the Company

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