We are seeking an experienced Security Cleared Principal DevOps Engineer to join a dynamic team, focusing on building and maintaining highly reliable, secure, and available systems. The role involves working on multi-cloud environments and delivering robust solutions for a public sector client. Key Responsibilities: Design and set up systems from scratch with a strong emphasis on reliability, availability, and security. Deploy and manage public/private cloud hosting solutions. Implement observability and monitoring solutions using tools such as Dynatrace and AWS CloudWatch. Develop and maintain CI/CD pipelines for seamless software delivery. Leverage Kubernetes and Docker for containerized application management. Manage and optimize Kafka, AWS MSK/Confluent for data streaming. Handle data replication and archival processes across environments. Essential Skills & Experience: Strong expertise in AWS MSK, Confluent, and Kafka. (Kafka's ability to process massive amounts of data in Real Time makes it a critical tool for DevOps teams, as it allows them to monitor and manage their applications and systems effectively. The role of Kafka in DevOps extends beyond just data processing.) Multi-cloud experience, including public and private cloud hosting. Advanced proficiency in Kubernetes, Docker, and CI/CD. Experience with observability and monitoring tools (eg, Dynatrace, AWS CloudWatch). Knowledge of data replication and archival techniques. Proven ability to design, deploy, and manage scalable, secure infrastructure solutions.

We are seeking a proactive and skilled IT Support Engineer to join our team, providing dedicated 1st and 2nd line support for a longstanding client in London. The role involves a mix of on-site and remote work, offering a fantastic opportunity to contribute to maintaining and enhancing our well-established relationship with this client. Key Responsibilities: Respond to and manage new support tickets within 15 minutes of receipt. Assess and categorize tickets appropriately, determining whether they should be escalated to the application team or resolved internally. Troubleshoot and resolve issues, including less common or unfamiliar applications. Escalate complex issues to senior team members when necessary. Communicate effectively and professionally with the client team, ensuring clear and timely updates. Follow established procedures and maintain a high level of documentation accuracy (eg, hardware inventory, mobile phone lists). Provide support via multiple channels, including Hornbill, Teams, and direct phone lines when required. Technical Environment: This role involves basic administrative tasks using the following technologies: Azure Virtual Desktop M365 Admin Microsoft Office Suite WatchGuard Cloud & VPN ManageEngine Hornbill Touchpoint & UCClient Sophos Command Prompt for admin commands (when domain admin is unavailable) Basic PowerShell commands (preferred but not mandatory) Mimecast Candidate Requirements: Strong troubleshooting skills and the ability to manage a variety of technical issues. Effective communication and collaboration skills, particularly with end-users and client teams. Familiarity with the technologies listed above, particularly in an administrative capacity. A commitment to following procedures and maintaining up-to-date documentation. Previous experience in a similar role is preferred. Why Join Us? Work with a long-standing client relationship that fosters trust and collaboration. Hybrid work model for a balanced professional lifestyle. Opportunities to grow your technical expertise in a supportive team environment.

Our client is looking for two Senior Splunk Product Engineers/Developers to join their team and play a key role in building out a new Splunk Observability Platform. These positions require seasoned professionals with proven expertise in designing and deploying Splunk Observability solutions and a strong understanding of platform optimization and multi-client onboarding. Key Responsibilities: Design, implement, and optimize the Splunk Observability Platform to meet organizational and client needs. Lead Proof of Value (POV) initiatives and support the onboarding of multiple clients to the platform. Develop and execute advanced rollout techniques for Splunk Observability solutions. Integrate data sources using Splunk add-ons and Otel agents to streamline data ingestion. Provide thought leadership on best practices for Splunk Observability platform configuration and performance optimization. Requirements: Extensive experience in Splunk Observability Platform setup, configuration, and optimization. Strong ITSI expertise & experience and deep knowledge of latest Splunk features & functionality Proven track record of implementing multi-client onboarding frameworks. Strong understanding of Splunk integration tools, including Otel agents and data add-ons. Up-to-date knowledge of the latest Splunk Observability features and techniques. Excellent analytical, problem-solving, and communication skills. Preferred Qualifications: Certification in Splunk or related observability tools is highly desirable. Experience in cloud environments and monitoring frameworks is a plus.