If you are an experienced IT Support Engineer with excellent communication skills and the ability to offer a first class service to users within a small business, we have an exciting opportunity for you. It is essential that you have good Mac and PC experience for this role as they have a mixed environment in favour of Macs. Please note that this role will require onsite attendance 5 days per week in the City of London near (near Barbican) covering 8:30am to 5:30pm. The successful candidate will provide 12st/2nd line support on the following: IT knowledge with experience of: Office 365 - Exchange Online and product suite, Windows 10 and 11 desktop support, Mac Support across all MAC devices & OS Platforms including O365 & Adobe Suites, Sharepoint and Teams, Active Directory, MS Azure, MFA, Windows Server 2012 R2 & 2019, HPE System Management, ITIL Framework, VPN technologies, Mitel Phone systems, Cisco Meraki and HP Switch technologies, Aruba Wi-Fi networks, Adobe Creative Studio Suite, Symantec Endpoint Protection Manager, Eset Security Management, System Inventory. Understanding of change management policies, windows Autopilot, iTunes, Conditional Access. IT & AV Support Reception Support Meeting Rooms support IT Relationship/Supplier Management Multi-tasker - good project management skills A good relationship builder

Devonshire Hayes have partnered with a leading Law firm who are looking for a Microsoft/VMWare focused Infrastructure Analyst to join them on a permanent basis. Hybrid role The role: Work closely with Delivery Managers to develop and maintain the operational Infrastructure across the business Support Project Managers giving guidance and support on Project Lifecycle and BAU Support Act as escalation point for complex issues Create and maintain systems design and configuration documentation, including creating and maintaining test plans and recovery methods of all systems. Your experience: A strong understanding of VMware management and maintenance. A strong understanding of Microsoft Azure including Entra and application configuration. A strong understanding of Microsoft Server technologies and associated services, including Server 2016, 2019 and 2022. A good level of networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point/recovery time objectives. Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. Windows file services including DFSR. Appropriate certifications.

Do you have experience working as a Head of Data/Data Director within a Global Law firm? If so I have an exciting opportunity for you. The role would be based in London and would be Hybrid with 3x days a week on site. The base salary for the role would be PS140,000 I have added some information below on requirements, if you bit the bill please submit your CV. - A minimum of 3 years working in a comparable role within a Law firm or at least within a similar environment (Professional Services) - Strong experience liaising with C-Suite Stakeholders - Experience with complex deliveries

Devonshire Hayes have partnered with a fantastic Insurance company based in London to help them secure a talented IT Support Analyst on a 12 month rolling contract. You will be required to do the following, - Act as first point of call for IT Queries - Log and resolve incidents - Have worked within an ITIL environment - Installation and configuration of hardware & software. - Tech Stack: Windows 10/11, Office 365, Intune, Autopilot, Active Directory admin, Handheld device support etc. You will be required to work onsite 5 days per week.

Are you an experience PMO Analyst? If so I have an exciting opportunity with a key player in the Financial Services industry. The role is hybrid with 2x days a week on site in their London office. The salary for the role is up to PS70K. We are looking to bring someone in who can advise and support Project Managers to shape more formal planning for their projects including monthly and quarterly cadence; looking at cross dependencies etc. You must have a large transformation background ie PMO/Planning specifically on complex projects and must be an MS Project expert. Required experience Expert/advanced knowledge of MS Project for production of roadmaps, integration of plans and creation of milestone views. Experience of working as a Planner on at portfolio and project/programme level. Prince2 or APM qualified, or a minimum two years ' equivalent e xperience working within a Portfolio Management Office A sound understanding of Change methodologies including Waterfall and Agile Experience of project management tools and techniques A proven ability to implement and continuously improve change processes Proficient in data analysis to identify root causes of business problems and to propose appropriate solutions Ability to manage multiple and changing priorities to ensure that stakeholder requirements are met

Do you have great experience with IT/Office Administration/Coordination? If so I have an exciting opportunity for you with a law firm based in London. This is a permanent position with a salary of PS30,000, the role is hybrid with a requirement to be on site 3x days a week. I have added some of what we are looking for below: - Highly organised individual with great time management skills - Fantastic communication skills - Experience working administration or coordination roles (Ideally in a professional services environment)

If you are an experienced Salesfoce Business Change Manager with excellent communication skills and the ability to work in a fast-paced environment we have a new contract role we would like to discuss with you. Please note this role falls inside IR35 and will require onsite attendance once a week and will only consider candidates that have worked as a BCM on a Salesforce implementation. Lead Business Change activities on a Salesforce implementation Demonstrate visible and effective experience to lead business change management activity (LEAD) Experience of developing clear vision and standards and championing the use of best practice business change management standards, tools and processes (LEAD) Ability to drive through a goal-oriented strategic approach in a dynamic and complex organisational context - you understand change management, have strong influencing skills and are comfortable steering upstream decision-making with senior decision-makers Proven ability to lead and implement high-volume, complex, multi-channel transformational change communications and engagement campaigns Ability to lead coordinated engagement across a large number of stakeholders (eg galvanising action across different teams that need to be joined up) Experience of utilising different change, communications and engagement disciplines in the context of a coordinated programme, eg insight, stakeholder engagement, digital, media, etc Establish and maintain the change plan for allocated projects and provide input into the overall project delivery plan Lead on Office Business Change messaging, working closely

Are you an experienced Desktop Engineer? If so, then we have an exciting opportunity for you with a top London Law firm! This is a permanent role based in London, the role is Hybrid with a requirement to be on site 4x days a week. The salary for this role is up to PS40K. Experience Required Minimum of 1 years experience as a Desktop Engineer in the professional services industries (Ideally a law firm) Strong experience as a Desktop Engineer (M365, Windows, Azure, Intune, DNS, DHCP, Active Directory, Windows 10/11) Exerience with legal tech advantageous (iManage, BigHand etc.) Basic network infrastructure (Patching AV Equipment and laptop docks)

If you are an experienced Salesforce Release Manager with excellent communication skills and a proven track record of Salesforce deployments we have a new contract we would like to discuss with you. With knowledge of agile methodologies, processes and frameworks, the Release Manager will play a critical role in the planning, development, and execution of the release plan along with the DevSecOps Architect

If you are an experienced Salesforce Release Manager with excellent communication skills and a proven track record of Salesforce deployments we have a new contract we would like to discuss with you. With knowledge of agile methodologies, processes and frameworks, the Release Manager will play a critical role in the planning, development, and execution of the release plan along with the DevSecOps Architect Please note this role is inside IR35 and will require onsite attendance in either London, Glasgow or Cardiff once a week. Job Responsibilities: Release Planning and Coordination: - Plan, schedule, and manage Salesforce release activities across various environments, including development, testing, and production. - Collaborate with all members of CoE, CRM Tech Lead, CRM Product Owner, Salesforce developers, administrators, and other stakeholders to ensure timely and successful releases. - Maintain and manage the Salesforce release calendar. Release Execution: - Execute Salesforce releases, including metadata and data migrations, code deployments, and configuration changes. - Coordinate with QA teams to ensure thorough testing and validation of Salesforce changes. - Monitor and troubleshoot release-related issues, ensuring quick resolution. Change Management: - Manage change requests and ensure that all changes are properly documented and approved before deployment. - Implement change control processes to ensure the stability and integrity of the Salesforce environment. Testing: - Ensure regression testing is conducted in a sandbox before releasing the product. Documentation; - Manage documentation related to changes made with each product release. Post-deployment: - Support post-deployment activities, including knowledge transfer, process documentation, and application bug fixes. Compliance: - Ensure that Salesforce releases comply with all relevant regulations, including data security, regulatory standards, and audit trails. Skills and Competencies: - Strong understanding of Salesforce architecture, including Salesforce objects, workflows, validation rules, and Apex code. - Experience with Salesforce deployment tools (eg, Azure DevOps (Preferred), Azure Pipelines (Preferred), Azure Repos (Preferred), SonarQube, Azure Test Plans (Preferred), Gearset, Salesforce DX, Change Sets, ANT Migration Tool). - Experience with Branching Strategy tools (eg, Github, Bitbucket) - Excellent project management skills, with the ability to manage multiple releases simultaneously. - Knowledge of CI/CD pipelines and automation tools for Salesforce. - Familiarity with Agile methodologies and ITIL or other IT service management frameworks is a plus.