Senior Network Engineer - 3 month contract - London - Inside IR35 Here at Lucid we have an exciting opportunity for a Senior Network Engineer on an initial 3-month period. This will be working 3 days in the office (Bishop's gate) and 2 from home. Responsibilities: Design and operate Cisco ACI infrastructure Automate network tasks and processes using Python, Ansible, and Terraform Design, implement and maintain the company's network infrastructure, including Cisco IOS-XE Routers and switches, Cisco Nexus datacentre switches, and Cisco 9800 Wireless LAN Controllers Configure and manage Palo Alto firewalls, including Panorama, and ensure that security policies are up to date and aligned with industry and internal standards Implement and manage network access control using Cisco ISE for 802.1x and TACACS Manage F5 Big-IP load balancers to ensure high availability and performance of critical applications Maintain and troubleshoot BGP and OSPF routing protocols and participate in the design and implementation of routing and switching solutions Monitor the network using SolarWinds network monitoring solutions and take proactive measures to prevent network outages and performance issues Manage Wi-Fi in a large office environment and ensure that wireless network performance meets business requirements Configure and manage WAN Technologies such as Cisco WAAS & VWAAS and SD-WAN Solutions Implement and manage cloud networking concepts in Microsoft Azure, including virtual networks, subnets, security groups, and ExpressRoute connections Work in a global, enterprise-class, mission-critical, 7x24x365 network/telecommunication environment Mentor junior network engineers and contribute to knowledge sharing within the team Work occasional weekends and participate in the on-call rotation If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Technical Support Analyst - Nottingham - 3 months to perm - Inside IR35 Here at Lucid we have an exciting opportunity for a Technical Support Analyst to work in Nottingham on a contract for 3 months initially with a view to go permanent. As a member of the Technical Analyst team, you will be the first point of contact for all Technical related Incidents and Requests, ensuring that you log customers' incidents and requests Job responsibilities/Skills required: Provide technical support over the phone orientated around technical issues. Follows agreed procedures to identify, register and categorise incidents. Gathers information to enable incident resolution and allocates incidents as appropriate. Provides first line investigation and gathers information to enable incident resolution and allocate incidents. if you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

OKTA Rollout Engineer - 6 Week Contract - Maidstone, Kent - (Inside IR35) We are seeking a dedicated and detail-oriented Rollout Engineer based in Maidstone, Kent on an initial 6 week contract. The successful candidate will play a critical role in ensuring the seamless enrollment of end user devices to OKTA, ensuring that users have access to their OKTA QR code, and testing the login process to guarantee a smooth transition. Responsibilities Enroll end user devices to OKTA and provide assistance to users during the enrollment process Generate and distribute OKTA QR codes to authorized users Test the login process and troubleshoot any issues that may arise Collaborate with the IT team to address any technical concerns related to the OKTA rollout Communicate effectively with end users to provide clear instructions and support Document any issues and resolutions for future reference if you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Kafka Specialist Location:Remote/Croydon Duration: 6 months Inside IR35/£600pd Clearance:SC Clearance We are seeking a skilled consultant to join our team and support a critical project. This is a home-based role with the potential for occasional travel to Croydon. About the Role: In this consultancy role, you will play a vital role in ensuring the smooth operation of a highly available, distributed service that handles large data volumes with zero data loss tolerance. You will be responsible for: Guiding on data flow within connected operational systems. Supporting the maintenance and troubleshooting of our existing high-volume data streaming system. Leveraging your experience in distributed systems platforms, particularly in areas of fault tolerance and issue resolution for no-data-loss systems. Monitoring and tuning Kafka cluster node health. You are a great fit if you have: Strong technical skills and experience with data flow in connected operational systems. Proven ability to maintain and troubleshoot high-volume data streaming systems. Experience with distributed systems platforms, especially in fault tolerance and maintaining zero data loss. A keen eye for monitoring and tuning Kafka cluster node health. The ability to provide support during mission-critical situations (not a Full time requirement). Start Date: ASAP End Date: June 2025 Security Clearance: SC If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Position:Senior Product Manager Location:Remote/Leeds (1 overnight stay per month/2 consecutive days) Day Rate:£525 Inside IR35 Duration:3 months + Ext Start Date:Jan 2025 We are seeking a skilled Product Manager to join our team and lead product development initiatives. The successful candidate will champion a product-led delivery approach, ensuring all work supports a clear value case. Responsibilities: Collaborate with internal teams and stakeholders to articulate the product vision, strategy, roadmap, measures of success, dashboards, and performance framework. Create and maintain the Product Backlog and Roadmap, describing how value and vision will be realised. Maintain transparency among stakeholders, the product team, and Digital Platforms regarding quality and timescale expectations. Ensure the service delivers the intended policy outcomes. Advocate for user needs, including accessibility. Prioritise user stories for each work sprint. Provide input on technical, content, and design solutions. Manage dependencies and constraints, such as external interface development. Agree with stakeholders when story outcomes are complete. Actively participate in craft communities, sharing best practices and thought leadership. Role Across Product Development Lifecycle: Discovery Phase: Drive the work of the multi-disciplinary team to identify user needs and potential solutions. Own and prioritise the feature backlog. Lead the development of a Product Roadmap to maximise value delivery and ROI. Alpha and Beta Phases: Work closely with development teams to ensure the value case for each epic and feature is clearly understood. Ensure value realisation occurs during build phases. Go-Live and Beyond: Constantly monitor product performance via KPIs. Use insights to drive improvements or additions to maximise value through continuous delivery. Qualifications: Proven experience as a Product Manager in a digital environment. Strong understanding of agile methodologies and product-led growth strategies. Excellent communication and stakeholder management skills. Ability to translate complex requirements into clear, actionable items. Experience with product roadmapping and backlog management tools. Knowledge of user-centred design principles and accessibility standards. If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Service Operations Manager - London - Temp to perm Here at Lucid we have an exciting opportunity for a Service Operations Manager to lead a team of onsite IT technicians delivering high-quality End User Compute (EUC) and operational IT support across various customer sites in London and surrounding areas. Key Responsibilities: Lead, mentor, and manage a team of onsite IT technicians delivering EUC support. Oversee recruitment, onboarding, training, and development to build and retain a high-performing team. Conduct regular performance reviews, 1:1 meetings, and establish personal development plans to motivate and enhance team capabilities. Manage team scheduling and resource allocation, ensuring effective coverage and operational consistency. Oversee the delivery of IT services and support in line with agreed SLAs and KPIs. Collaborate and align operational practice and delivery with our Remote service desk team. Monitor incident resolution, escalations, and communication, ensuring adherence to processes and standards Lead technical projects, such as hardware upgrades, software rollouts, and service transitions. Develop project plans and manage timelines, risks, and deliverables. Additional Requirements: Willingness to travel across London and other regions as required. Full UK driving license preferred. Ability to obtain BPSS and SC clearance

Service Transition Manager - 3 Month Contract - Remote The Service Desk Service Transition Manager is responsible for overseeing the successful transition of IT services from the development and testing phases into live production environments. This role ensures that all service-related processes, tools, and resources are aligned to support a seamless handover to the Service Desk, while maintaining service continuity, quality, and customer satisfaction Roles & Responsibilities: Lead and manage the transition of new or changed services into the operational environment, with a focus on the Service Desk's readiness. Oversee the coordination of activities between Service Desk, IT Operations, Development, and other business units during the service transition. Ensure all necessary documentation (service runbooks, knowledge base articles, troubleshooting guides) is created, validated, and handed over to the Service Desk prior to go-live. I dentify, manage, and mitigate risks during the transition phase to avoid disruptions in service delivery. Collect feedback from Service Desk teams and end-users to identify opportunities for improvement in the service transition process. Drive continuous improvement initiatives to streamline and optimize the Service Desk's involvement in service transitions. Manage and maintain strong relationships with key stakeholders, including IT Service Management (ITSM) teams, Service Delivery Managers, Project Managers, and other business units. Communicate regularly with stakeholders on the status of service transitions, including key milestones, risks, and issues. If this role sounds of interest, please apply and a member of the team will be in touch