End User Support Specialist
On site
Kendal, United Kingdom
£ 43,500 / year
Full Time
24-04-2025
Job Specifications
Lead End User Compute Engineer - Kendal.
£40k to £43.5k plus 10% bonus, excellent pension total 21%, private healthcare plus a range of other benefits.
Lead End User Compute Engineer required for this enterprise level critical infrastructure organisation. You will make a direct impact on the norths drive to Net Zero.
As the Lead EUC Engineer you will work as part of a team of 7 across this organisation with the overall purpose of the role to act as the SME within in the EUC service tower taking a senior lead in both the break/fix service & project work for the business.
The lead EUC engineer will work closely with the EUC tower lead, Architects, Product Change Managers & 3rd Parties in developing a sustainable, strategic EUC service.
As the Lead EUC engineer you will lead on troubleshooting issues using a sustained approach ensuring these principles are followed by the rest of the team. You will act as SME on new system implementation projects; lead on knowledge transfer including documentation of new processes to support Service Transition.
You will provide cover for the EUC tower lead and develop & maintain relationships with 3rd parties & business stakeholders at all levels to improve the EUC service & customer satisfaction and assist in the successful creation & delivery of the EUC Design & Strategy.
You will need to have as much of the following experiencer as possible:
Experience in a desktop support/end user compute support role
Knowledge of current & past Microsoft windows operating systems
Experience with Microsoft 365
Intune
Microsoft Active Directory & Azure Active Directory knowledge
Break fix, Incidents, Projects
Experience with Ticket Management
Comfortable with liaising & working alongside 3rd Parties
Knowledge of mobile devices, specifically android & IOS.
This advert is a snapshot of the role for a more detailed role profile and brief along with a confidential conversation around your career and CV - Apply now.
About the Company
Apply Recruitment provide seamless IT recruitment support to businesses and individuals across the UK. We are a team of experienced technology recruiters who have high quality networks, extensive market knowledge and outstanding reputations with our customers. We offer a range of technology recruitment services, from permanent candidate placements, interim technology support, executive leadership, IT team building services and digital transformation strategy. Whatever your challenge we will deliver first time, every time. Know more
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