Senior IT Specialist
On site
Manchester, United Kingdom
£ 65,000 / year
Full Time
24-04-2025
Job Specifications
Role: Senior IT Specialist
Location: Manchester City Centre (On-site)
Salary: £50,000 - £65,000 DOE
Are you an experienced IT Support Specialist ready to take your career to the next level? This is a rare opportunity to join a world-leading client within the gaming industry, working from their state-of-the-art, high-tech creative office space in the heart of Manchester.
As a Senior Engineer, you’ll play a key role in delivering exceptional technical support to a global user base of over 1,000 staff. You’ll be collaborating closely with international teams to maintain high standards and ensure seamless IT operations.
Benefits:
20 days holiday, plus bank holidays (3 extra days off aligned globally)
Health & Wellbeing plans including life insurance, dental and eyecare etc
Corporate Gym rates, cycle to work scheme
Annual performance and pay reviews
Certificate funding to grow your experience
Opportunity to travel to their overseas offices
A high-tech forward-thinking, creative work environment
Work with passionate, expert-level team working on cutting-edge projects
Office perks including discounts, party events, free kitchen, coffee shop & baked goods, movie screenings as well as onsite pool tables, arcade machines etc.
What we’re looking for:
A seasoned IT Support professional (3rd Line) with the ability to solve and manage network and infrastructure issues
Ability to solve complex escalations / major incidents
A generalist of IT, someone who is happy working all levels of support (1st to 3rd Line)
Willingness and flexibility to travel internationally as part of the role
Experience supporting and mentoring junior team members, leading by example
Excellent troubleshooting and communication skills
A passion for technology and a proactive, solution-oriented mindset
Previous experience working within the gaming industry would be highly desired!
Technical abilities:
Microsoft Windows Operating System including package: Office 365, Teams, Zoom, OneDrive, PowerShell, SharePoint, Autopilot, Active Directory
Cloud – Azure/Entra ID/AWS
Jira ITSM
AV Hardware knowledge/installs
Networking issues/connectivity – Firewalls, Routing, Switches etc
VPN protocols
Infrastructure management (servers, migrations, installations)
If you're driven, technically sharp, and looking for a fresh challenge in a global, fast-paced environment — please apply for immediate consideration.
Key Skills: Senior IT Specialist, Senior IT Engineer, 3rd Line, Infrastructure Engineer, Senior Infrastructure Engineer, IT Support Lead, IT Team Leader, Global IT Support, 4th Line, Senior IT, gaming industry
About the Company
Based in the heart of Manchester, In Technology Group are recognised for delivering exceptional recruitment services to the technology, IT & digital sectors across the UK, Europe & US. Possessing in-depth knowledge and critical industry insights, we have access to the best active talent on the market as well as an extensive pipeline of passive candidates. Our team around us is what makes us special. We're all industry professionals, each of us driven to delivering the best possible experience. We invest in our own talent eve... Know more
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