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STS GLOBAL 24/7
Information Technology Support Engineer

Information Technology Support Engineer

On site

Brussels, Belgium

Full Time

23-04-2025

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Job Specifications

Company Overview
STS Global 247 is an IT Outsourcing Company providing services across three continents (Americas, EMEA & APAC). We are always looking for engineers to work with us on part-time or full-time basis to service dispatches for our customers.

Website: STS GLOBAL

Our Services:
We offer global as well as local companies access to Smart-Hand Engineer and Consultants to deploy different technologies around their company or simply fix machines be it network devices, servers, desktops. We also offer end user support, asset disposal & destruction, retail support services.
Duties and Responsibilities

The Onsite AV Technician’s responsibilities include, but are not limited to:

* Deliver a ‘white glove’ level of customer support to all end users

* Offer support and assistance to clients both virtually and in person

* Ensure all audio visual and media services are delivered to the business in a professional and efficient

Manner

* Drive event support including set up and operation of AV equipment

* Evaluating the end user requirement’s regarding all internal event Setup and teardown of all scheduled onsite

meetings

* Provide business as usual support & training to internal and external clients

* Assist and support the client in the use of fixed and portable AV equipment

* Ensure all video conferencing / UCC requirements for the client are met in full

* Be the driving force when ensuring all equipment on-site is maintained and kept in working order with all faults

reported via the correct procedure

* Develop and maintain the daily system checks to ensure equipment and room functionality

Work Experience (Advantageous)

* Experience of supporting a variety of AV spaces

* Working knowledge of industry standard video conferencing platforms

* Working knowledge and exposure to industry standard VMR service providers

* Experience of working with corporate VIP’s

* Experience of running the AV aspect of presentations for high profile meetings

About the Company

We have a highly skilled team of engineers, who know exactly how to help. Our experience and knowledge mean that we’re able to quickly respond to your requests and deploy a qualified professional directly to you. They can work on your device to get you back on track fast or be directed to a specific site. They can analyze the situation from the ground and report back, so you can take the most effective action, wherever you happen to be. Know more

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