Junior UX Researcher - Contract
Hybrid
London, United Kingdom
Freelance
15-04-2025
Job Specifications
Junior UX Researcher (Contract)
20 Hours Per Week (would need to be available for testing sessions, other hours can be flexible)
Creating a better world through connected mobility for all.
Toyota Connected is a new company designed to redefine the world’s mobility experience. We are delivering customer-focused products that aim to increase our access, convenience and, in some cases, fun!
To deliver the best experiences for people, we must understand their needs.
Toyota Connected Europe is looking for a Freelance Junior User Researcher for 20 hours per week to join our growing User Research practice within the Global Application design team. You’ll work closely with our design and product teams, responsible for delivering the strategic and visual design of large-scale, distributed software applications, systems and services.
What will you be doing?
Deliver user research, using a range of methodologies and carefully considering the appropriate approach.
Be the user’s voice, champion their needs, and question and validate decisions by proactively sharing observations/learnings with the product teams, stakeholders, and the wider business.
Work cross-functionally to help generate and validate ideas and concepts
Support a customer-centric learning culture and nurture a collaborative and uplifting team environment in which you and others will thrive
Demonstrate deep expertise in planning and executing research (i.e. ethnography, contextual inquiry, qualitative surveys, literature reviews) and evaluative user research (i.e. usability, tree tests, card sorts)
Digest existing research and experiment regularly - find and review data, make research plans, run studies, analyse results, and influence the future priorities of the platform
Support the buildout of research frameworks and enable efficient and frequent cycles of user feedback
Don't worry, we'll take what you have and support you to get better - This is an excellent opportunity for someone who wants to grow and develop their skills and experiences within the world of User Research!
Who are we?
Toyota Connected Europe wants to create a better world through connected mobility for all. We are a new company created to bring big data and a customer focus into all aspects of the mobility experience so everyone’s experience is more personal, convenient, fun and safe. We create and enable technologies to delight and simplify the lives of everyone who use our products and empower them to think of and use our services in new ways.
You will be joining us at the beginning of Toyota Connected Europe’s journey of building our team and products. We are building teams to inspire, innovate and build technologies and products that are used by millions of people from all walks of life. We want every member of our team to live and breathe the start-up culture of Toyota Connected Europe and feel and act like an owner everyday. This is an opportunity to have an immediate impact and voice: what you create today, you will see being used tomorrow.
Another thing we'd like to mention…
There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team!
You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we we're looking for!
About the Company
We’re changing the way people experience mobility. Using the power of data, we’re delivering inclusive, sustainable and safety-focused technology solutions that are having a positive impact on society. Know more
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