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Aptia Group

Senior Pension Administrator

Remote

Manchester, United Kingdom

£ 400 / day

Freelance

14-04-2025

Job Specifications

Senior Pensions Administrator
Location: Remote – Occasional travel to office may be required
Hours of Work: 35
6 month contract initially
Interview process: 1 stage
Day Rate £400 per day


About Aptia

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.
In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives.
And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.
Role Summary:

To perform complex pension calculations to a high standard in a team environment.
This role supports client relationships in terms of budgeting and process improvement and will also peer review complex tasks and coach junior colleagues in this area.
Main Responsibilities:


Communicating with clients and scheme members on complex queries when required via letter, email, and telephone.
Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work.
Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.
Monitoring project income and work with your Manager to ensure client projects are delivered on plan and to budget.
Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications.

Required Experience and Technical Knowledge:

Experience liaising with clients and trustees.
Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy.
Strong knowledge of member calculation processes, scheme knowledge, scheme types and governing legislation issues.
In-depth knowledge of UK pensions legislation.

Required Skills and Behaviors:

Good communication skills, both written and verbal.
Strong analytical and problem-solving skills.
Able to analyse and improve processes.
Desirable:

Relevant professional qualification (e.g. PMI).

About the Company

Aptia is a trusted provider of employee benefits and pensions administration services, with offices in the UK and U.S., supported by shared services in India and Portugal. It manages programmes covering over seven million people and serving more than 1,100 clients. Aptia delivers efficient and reliable solutions that ensure the smooth management of pension plans and employee benefits programmes. Our dedicated team of experts combines in-depth knowledge with leading technology to simplify the administration process. Know more

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