Observability Site Reliability Engineer
On site
London, United Kingdom
Full Time
13-04-2025
Job Specifications
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our Observability team provides mission critical support for many of our centralized logging, metrics and tracing tools used throughout the firm. They manage the deployment and administration of these applications ensuring multi-tenant and highly available operation. In addition, they help interface with other teams to effectively use these tools to get the most out of the data produced. It's a fast-paced, dynamic environment that provides new technical challenges constantly and demands that you learn new things daily.
What You Will Do In This Role
Provide best in class support for our suite of applications
Troubleshoot production system incidents and create artifacts for postmortems to ensure that similar failures in the future are avoided
Develop automation to facilitate administrative tasks supporting the onboarding and maintenance various users and groups
Test and automate upgrades of our applications to remain on our vendor's latest releases
Constantly be improving our own logging, monitoring and alerting practices
Interact with vendor support to debug and drive third-party issues to resolution
Interface with other teams to be an ambassador of good observability practices
Help teams identify data to ingest and how to make use of this data through dashboards and alerting
Required Experience
5+ years of industry experience using various logging and monitoring tools
Coding experience to automate repetitive tasks
Familiarity with CI/CD systems and workflows
Familiarity with git or other version control systems
Persistent drive to improve workflows and make things better
Ability to troubleshoot complex problems
Solid written and verbal communication skills
Ability to work well on a team as well as independently
What Will Make You Stand Out
Experience using Splunk, Grafana, Prometheus and other observability tools
Experience using kubernetes to deploy and maintain systems
Experience using Jsonnet or other templating tools to render complex yaml/json
Familiarity with gitops workflows
Solid configuration management concepts and skills
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.
California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.
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About the Company
At DRW, we identify and capture trading and investment opportunities globally. What sets us apart is our diversified approach—trading across many asset classes and instruments, in markets around the world, with horizons from seconds to years. We succeed by leveraging technology, research and risk management. We offer the best of both worlds: the opportunity and spirit of a startup and the benefits and stability of an established, experienced firm. Our employees work hard to solve interesting problems, and their results are ... Know more
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