Head of Quality Governance & Risk
On site
Manchester, United Kingdom
Freelance
10-04-2025
Job Specifications
Job Summary
We are seeking an experienced, knowledgeable, and driven leader for the role of Head of Quality Governance & Risk at The Christie NHS Foundation Trust. The right person will have an ambitious approach to leading the quality governance agenda to drive the very best patient outcomes and experience. Supporting the Associate Director of Quality Governance, this role will play an important part in continuing to drive forward and provide leadership to the Trust's Quality Governance agenda and Risk Management Strategy. They will provide visible professional leadership which inspires, motivates, and engages teams across the organisation.
The right candidate will be able to demonstrate success in delivering Quality Improvement Methods and Strategies with a solid background in project management and transformation. They will act as a subject matter expert on quality improvement, risk management, patient safety standards and regulatory requirements. They will be a confident communicator who models civility and compassion and able to engage a wide range of stakeholders. The post holder should be resilient, self-motivated, politically astute, and able to negotiate challenging situations and interactions.
Applicants should note that to be successful at the initial stage of recruitment, the personal statement and job history need to demonstrate a solid understanding and evidence of implementation of a range of Quality Improvement methodologies and project / programme management experience.
Main duties of the job
Deputising for The Associate Director of Quality Governance, The role will provide strategic and operational leadership to ensure robust systems and processes are in place for effective governance across The Christie NHS Foundation Trust.
Provide senior level leadership and direction to the Patient Safety, Clinical Governance, Health & Safety, Risk and Quality Improvement teams.
Lead the continual development and evolution of the Trust Local Risk Management System and associated strategies.
The postholder will work collaboratively to promote a culture of transparency, learning, and continuous improvement, ensuring compliance with regulatory requirements and delivering high standards of care.
About Us
The Christie is one of Europe's leading cancer centres and an international leader in cancer research. We are a performance-driven, high-achieving organisation, with the patient at the heart of everything we do. Our ambition is to be one of the leading comprehensive cancer centres in the world.
A Foundation Trust since 2007 we are one of Europe's leading comprehensive cancer centres, treating over 44,000 patients a year and with a turnover in excess of £220m. Based in Manchester we serve a population of 3.2 million across Greater Manchester & Cheshire, and as a national specialist around 26% of patients are referred to us from other areas of the country.
Our combination of service, research and education provides opportunities for innovation, and we use a strong business approach to develop our services. Our ambitious strategy includes delivering services closer to patients' homes for example through our network of Christie radiotherapy centres and developing new treatments for patients in our early phase trials unit which is the largest in the world.
If you think you could be the person we are looking for and wish to arrange an informal discussion, please contact Laura O'Brien, PA to Vicky Sharples, Chief Nurse and Executive Director of Quality: laura.obrien3@nhs.net
Date posted
09 April 2025
Pay scheme
Agenda for change
Band
Band 8b
Salary
£62,215 to £72,293 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
413-94470-QS-LS
Job locations
Quality and Standards - E00025
Manchester
M20 4BX
Job Description
Job responsibilities
Responsibilities
Act as the formal deputy to the Associate Director of Quality Governance, including representation at senior meetings, committees, and external forums.
Provide leadership in the absence of the Associate Director, ensuring continuity across quality governance functions.
Contribute to Board-level and executive reports related to risk, patient safety, complaints, legal, health & safety and regulatory compliance
Governance and Assurance
Support the production, publication and delivery of the Trusts Quality Improvement Strategy and Governance Framework, working closely with divisional and corporate teams.
Oversee the administration and review of the Trusts risk registers, ensuring alignment with the Board Assurance Framework and risk management strategy.
Coordinate the production of external assurance submissions, CQC evidence preparation, and regulatory reporting.
Contribute to governance training and development across the Trust.
Embed improvement methodologies into governance processes.
Drive the learning culture by supporting knowledge transfer from internal and external reviews, inquiries and national guidance
Risk Management
Lead the implementation and monitoring of the Trusts Risk Management Strategy aims and objectives.
Promote the integration of risk management into operational and clinical processes.
Lead a culture that supports staff to identify, assess, and manage clinical and non-clinical risks.
Ensure robust escalation processes are in place.
Patient Safety and Incident Response
Oversee incident reporting systems and ensure investigations are undertaken in line with the Patient Safety Incident Response Framework.
Monitor trends, themes, and learning from patient safety incidents, complaints, claims, and inquests.
Work collaboratively with the Patient Safety Team to ensure that learning from incidents is embedded across the Trust.
Duty of Candour
Champion the Duty of Candour, ensuring staff are trained and supported to deliver open and honest communication with patients and families following harm events
Health and Safety and Legal Assurance
Work in collaboration with the Head of Health and Safety and Legal Services to provide assurance on compliance with the Health and Safety at Work Act and NHS Resolution processes.
Provide input to claims management, coronial processes, and learning from inquests.
Leadership and Team Management
Provide leadership to teams responsible for patient safety, risk management, complaints & PALS, health and safety, claims and quality improvement & clinical audit
Ensure staff have access to appropriate training, support, and development opportunities.
Foster and role model a culture of collaboration, professionalism, and continuous improvement.
Stakeholder Engagement
Promote patient and public involvement in governance and service improvement initiatives.
Foster close working relationships with divisional leadership teams to align divisional governance arrangements with governance arrangements ensuring accountability and oversight
Finance
Ensure value for money and best use of resources when planning and initiatin...
About the Company
Manchester University NHS Foundation Trust is the largest NHS Trust in the country and a leading provider of specialist healthcare services. Our ten hospitals are home to 28,000 staff including world-class clinicians and academic staff committed to finding patients the best care and treatments Our hospitals are Manchester Royal Infirmary, Saint Mary's Managed Clinical Service, Royal Manchester Children's Hospital, Manchester Royal Eye Hospital, University Dental Hospital of Manchester, Trafford General Hospital, Altrincham ... Know more
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