Process Expert
Hybrid
Brussels, Belgium
Freelance
09-04-2025
Job Specifications
Job Title: Process Expert
Job Type: Contract/Freelance
Location: Brussels, Belgium
Work regime: Hybrid (2 Day Onsite in a Week)
Keywords: (Visio) and Aris and (Chatgpt or copilot)
What you will be doing
Define and analyse existing business models using process modelling techniques and methods
Manage end-to-end process documentation (AS IS and TO BE)
Reviewing and updating existing process descriptions, model data
Develop process strategies (from AS IS to TO BE)
Monitor the performance and quality of the Product processes (NPS, NPE, n° of incidents, etc.) and improve them
Process governance, documentation and optimization
Document management
Accurate reporting towards management
Stakeholder management
What you will Have:-
Strong technical writing skills and strong expertise with process modelling techniques and methods
Excellent experience with process modelilng tools (Visio, Aris) and the creation of flow charts
Good experience with digitization project (chatbot, mobile) to optimize operations
One past experience with AI to improve process or operations (Copilot and/or chatgpt like)
Proven experience with business stakeholders to collect requirements through workshops
Proven experience with business stakeholders to ensure good adoption of the changes
A little about us:
Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.
Founded in 1998, headquartered in Atlanta (Duluth), Georgia.
Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
Delivers strategic technology and business transformation solutions globally.
Operates through global delivery centers across North America, Asia, and Europe.
Provides services for data center migration and workload development for cloud service providers.
Awardee of prestigious recognitions including:
Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024
Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
American Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023
Global Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023
Received 3 SBU Leadership in Business Awards
Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023
About the Company
Founded in 1998 and headquartered in Atlanta (Duluth), Georgia, Innova Solutions along with its subsidiaries employs over 50,000 professionals worldwide and reports an annual revenue approaching $3.0B. Through global delivery centers across North America, Asia, and Europe, Innova Solutions delivers strategic technology and business transformation solutions to its clients, enabling them to operate as leaders within their fields. Whether it is onboarding a new service, embracing a new consumer device or rolling out a Business ... Know more
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